Third-Party Accommodations
Does disability rights law impose an obligation on employers, schools, and other places of public accommodation to control the behavior of coworkers, students, or other third parties to accommodate an individual with disabilities? This Article examines that unexplored legal question and shows that the law frequently fails to protect people with disabilities from the choices and behaviors of third parties. Judges often consider these major barriers to access beyond the reach of the Americans with Disabilities Act’s reasonable accommodation mandate. This Article argues that this problem results from improperly imposing the privity paradigm, a doctrine that limits the inquiry about the reasonableness of an accommodation relative to the relationship between the first party (the disabled individual) and the second party (the employer or other entity covered by the Americans with Disabilities Act). Using disability studies, legal theory, and political economy analysis, this Article shows how a narrow interpretation of the reasonable accommodation mandate has failed to adapt to our modern understanding of disability as a complex interaction between the impairment and the social environment. To address the issue, this Article introduces a new theory of third-party accommodations, which would require others to alter or cease behaviors to accommodate an individual with disabilities. This Article then suggests a normative framework that courts can use to analyze cases involving requests for third-party accommodations, including the factors that judges should balance to determine the reasonableness of a request. In highlighting the need to move beyond a constricted interpretation of reasonable accommodation, this Article imagines a new horizon for disability justice.
Introduction
Since its adoption, the Americans with Disabilities Act (ADA) has signaled a paradigm shift in antidiscrimination law.1Pub. L. No. 101-336, 104 Stat. 327 (1990) (codified as amended at 42 U.S.C. §§ 12101–13).
Unlike other statutes that use negative rights to prohibit discrimination against individuals in protected classes,2Negative rights, which are common in the American legal tradition, protect against government interference with individuals’ conduct. Examples include the right to free speech or the right to bear arms. Title VII of the Civil Rights Act of 1964 is a prime example of a comprehensive antidiscrimination law that protects employees from adverse employment action based on protected traits without including a positive rights element. Accommodations are a form of positive rights, which are foreign to American legal tradition, and require some investment of resources by the government or private entities to fulfill them. See infra notes 39–48 and accompanying text.
the ADA’s “reasonable accommodations” mandate goes one step further.3 Nicole Buonocore Porter, The Workplace Reimagined: Accommodating Our Bodies and Our Lives 47 (2023); Samuel R. Bagenstos, Law and the Contradictions of the Disability Rights Movement 55 (2009).
Using a form of positive rights, the ADA affirmatively requires public and private entities to modify physical environments, rules, and policies to provide people with disabilities4The definition of disability under the ADA, which determines the protected class under the statute, is meant to be interpreted broadly and to cover a wide variety of impairments. See infra notes 81–86 and accompanying text.
access to labor markets and other facets of everyday life.5Laura L. Rovner, Disability, Equality, and Identity, 55 Ala. L. Rev. 1043, 1044 (2004); Mark C. Weber, Unreasonable Accommodation and Due Hardship, 62 Fla. L. Rev. 1119, 1130 (2010).
Yet, despite the ADA’s broad reach, significant access barriers related to actions of third-parties—like colleagues, classmates, or patrons—remain. So, what is the law’s role in requiring third parties to modify their behavior to accommodate someone else? As disability inclusion practices become more commonplace, this question is being tested in courts and in public life.
This Article introduces and develops a third-party accommodations theory that disrupts the traditional narrative about the scope of disability rights law. By drawing insights from case law, legal theory, disability studies, and political economy analysis—and by paying close attention to the complex ways disability is socially constructed and intersectional—this Article looks beyond the traditional privity concept6Privity is “[t]he connection or relationship between two parties, each having a legally recognized interest in the same subject matter.” Privity, Black’s Law Dictionary (12th ed. 2024).
underlying current reasonable accommodations doctrine. It therefore forges a new way of thinking about our commitments to ensuring equality, inclusion, and disability justice.
To illustrate the reasonable accommodations doctrine’s contemporary shortcomings, consider the following three examples.
Pamela Core worked at the county’s social services office for several years before she started experiencing difficulty breathing whenever her coworkers wore strong perfume.7Core v. Champaign Cnty. Bd. of Cnty. Comm’rs, No. 3:11-cv-166, 2012 WL 3073418, at *1 (S.D. Ohio July 30, 2012).
At one point, Core experienced such a severe reaction that she had to be rushed to the emergency room.8Id.
Core was subsequently diagnosed with Multiple Chemical Sensitivity (MCS),9See id.; infra note 306.
a condition where chemical and odor exposure causes harmful symptoms, including severe respiratory distress.10See infra note 307 and accompanying text.
She requested that her employer enact a no-fragrance policy in the workplace. The employer refused.11Core, 2012 WL 3073418, at *1.
To make matters worse, some coworkers began mocking Core to her face and on social media upon her return to the office.12See id. at *1, *6.
Core sued, claiming the employer’s refusal to accommodate her disability violated the ADA.13Id. at *1–2.
She eventually lost in a jury trial.14Core v. Champaign Cnty. Bd. of Cnty. Comm’rs, No. 3:11-cv-166, 2012 WL 4959444, at *10 (S.D. Ohio Oct. 17, 2012).
Dr. Jorge Mendez had a similar experience. As an immunocompromised professor at a large research university, he exercised great care to avoid a potentially fatal COVID-19 infection.15For immunocompromised individuals, the “immune response to COVID-19 vaccination may not be as strong as in people who are not immunocompromised.” CDC, COVID-19 Vaccines for People Who Are Moderately or Severely Immunocompromised (May 31, 2023), https://www.cdc.gov/coronavirus/2019-ncov/vaccines/recommendations/immuno.html [perma.cc/VT5M-ETXS].
In fall 2021, Dr. Mendez requested an accommodation requiring his students to wear masks during his classes.16Jorge Mendez is a pseudonym. His story is based on real-life events as they were told to the author by a close friend. This story, however, is not unusual. For similar incidents, see Anemona Hartocollis, The Masked Professor vs. the Unmasked Student, N.Y. Times (Oct. 13, 2021), https://www.nytimes.com/2021/09/07/us/professor-unmasked-students-delta.html [perma.cc/UXW9-DNG6].
The university’s ADA coordinator denied his requested accommodation because the university “could not require atypical behavior from other people.” Since masks were no longer mandatory, the coordinator believed it would be “atypical behavior” to require Dr. Mendez’s students to mask. The ADA coordinator also lectured Dr. Mendez on how accommodations “can never be burdensome to other people.”17For discussion on the doctrine regarding the indirect effects of accommodations on third parties in the workplace context, including the 2023 Supreme Court decision Groff v. DeJoy, 143 S. Ct. 2279 (U.S. 2023), see infra notes 55–64.
And finally, consider Tamara Brown’s experience. When Brown, who is autistic,18As the societal awareness of disability rights and disability justice has increased in recent years, discussions about the appropriate terminology regarding people with disabilities have emerged. A significant portion of these discussions has revolved around semantic choices between person-first language (i.e., people with disabilities) and identity-first language (i.e., disabled people). Many autistic self-advocates, for example, have adopted identity-first language. In this Article, I use person-first language and identity-first language interchangeably to acknowledge the diversity of opinions on this issue within disability communities. For discussions on the use of language to describe disability, see Erin E. Andrews, Robyn M. Powell & Kara Ayers, The Evolution of Disability Language: Choosing Terms to Describe Disability, Disability & Health J., July 2022, at 1; Meg E. Ziegler, Disabling Language: Why Legal Terminology Should Comport with a Social Model of Disability, 61 B.C. L. Rev. 1183, 1211–12 (2020); Emily Ladau, Demystifying Disability: What to Know, What to Say, and How to Be an Ally 10–15 (Kaitlin Ketchum ed., 2021).
began working as an intern at a medical lab, she informed the principal investigator (PI) that her neurodivergence prevented her from effectively reading nonverbal cues. She asked that her coworkers use more verbal communication when interacting with her—to help her “read between the lines.” The PI refused the accommodation because he did not want to “trouble” everyone else. A few weeks later, the PI summoned Brown to his office and terminated her because her “aloof” demeanor upset her coworkers.19Tamara Brown is a pseudonym. This scenario is loosely based on real events documented in a blog post. See Clare Tyler, How Discrimination in STEM Changed My Life, The Unwritten (Mar. 1, 2022), https://www.theunwritten.co.uk/2022/03/01/how-discrimination-in-stem-changed-my-life [perma.cc/U274-25LU].
All three examples highlight a major gap in disability rights law: The reasonable accommodations doctrine does not traditionally extend to third parties’ behaviors or choices. I argue that such a narrow vision of reasonable accommodations stems from improperly imposing a traditional privity paradigm, where the first party is the disabled individual, and the second party is the employer or owner of a private or public entity covered by the ADA. This approach disregards how third parties’ actions and choices can significantly affect access for others.20See Michael Gill, Allergic Intimacies: Food, Disability, Desire, and Risk 25–26 (2023).
It also ignores what disability studies, feminist studies, and legal scholars have long referred to as interdependence: the recognition of mutual dependency between disabled and nondisabled members of society and the universal need for assistance as part of every human experience.21The notion of interdependence thus helps in the process of countering the shaming and devaluation of those in need of care and promote a society that accepts human diversity and accommodates it. See Susan Wendell, The Rejected Body: Feminist Philosophical Reflections on Disability 144–46, 149 (1996); Martha Albertson Fineman, The Vulnerable Subject: Anchoring Equality in the Human Condition, 20 Yale J.L. & Feminism 1, 11–12 (2008); Ani B. Satz, Disability, Vulnerability, and the Limits of Antidiscrimination, 83 Wash. L. Rev. 513, 530–31 (2008); Doron Dorfman, The Inaccessible Road to Motherhood—The Tragic Consequence of Not Having Reproductive Policies for Israelis with Disabilities, 30 Colum. J. Gender & L. 49, 65–66 (2015); Robyn M. Powell, Care Reimagined: Transforming Law by Embracing Interdependence, 122 Mich. L. Rev. 1185, 1190–91 (2024); Rosemarie Garland-Thomson, Integrating Disability, Transforming Feminist Theory, in The Disability Studies Reader 333, 343–44 (Lennard J. Davis ed., 4th ed. 2013).
This new theory of third-party accommodations would require persons and entities—besides those with traditional second-party status—to change their behavior to accommodate disabled individuals. Such changes would include both passive behaviors (e.g., ceasing to wear perfume) and active behaviors (e.g., washing hands or wearing a mask) and, thus, would encompass behaviors employees and patrons bring with them from outside the ADA-covered workplace or public activity. The Article then suggests a new normative framework that courts can use to analyze cases involving third-party accommodation requests, including factors courts should balance to determine a request’s reasonableness. These factors include the degree to which the accommodation infringes on third parties’ personal freedoms; whether the accommodation’s cost outweighs the benefit; how much control the second party has over the situation; conflicts between accommodations and access needs; existing norms or customs to accommodate under the circumstances; and, finally, the nature of the disability.
This Article traces the availability of third-party accommodations under the ADA and its precursor, section 504 of the Rehabilitation Act (Section 504).2229 U.S.C. § 794(a).
It illuminates how intersectionality, power, deservingness, and cultural norms play into the recognition of third-party accommodations and reveals inconsistencies in how courts treat these requests. Although disabled plaintiffs successfully obtained accommodations involving no-smoking rules during the 1990s and early 2000s23This period is known as the backlash against the ADA. See infra notes 87–88, 338–339 and accompanying text.
and restrictions on the presence of allergen foods in schools, workplaces, and aboard airplanes,24See infra Part III.
people with fragrance and chemical sensitivities were much less successful in obtaining fragrance-free accommodation policies.25See infra Part V.
The difficulties in using the ADA to address third-party behavior became even more pronounced during the COVID-19 pandemic, as some courts refused to require masks as an accommodation for immunocompromised students and teachers. The circuits remain split on this issue.26See infra Part IV.
The Article proceeds in six parts. Part I describes how current interpretations of reasonable accommodations fail to recognize that other people’s behaviors can constitute barriers to access before defining and outlining the contours of the new third-party accommodations category. Parts II–V trace four major contexts in which courts have recognized, denied, or intermittently granted third-party accommodations. Part VI shifts from an explanatory register to a normative one, introducing a nonexhaustive list of factors and balancing tests for courts and decisionmakers to evaluate the reasonableness of a requested third-party accommodation. The Article concludes by considering these new applications of third-party accommodations.
I. Accommodations Beyond Privity
While the legal construct of accommodations has been useful in creating access and altering the built environment, traditional views of privity (existing between only two parties) unduly limit its reach. Disability studies literature understands disability as a complex interaction between the impairment and social environment, a conceptualization that demands including third parties in disability accommodations. Existing legal literature has yet to address this missing link, failing to consider the role third parties play in accommodations doctrine. 27Work law literature has argued for the consideration of third parties beyond the ADA. Professor Andrew Elmore, for example, discussed the need to consider the safety and security interests of third parties in negligent hiring litigation involving workers with criminal records. He argues that imposing a high burden on plaintiffs in negligent hiring claims “permit[s] courts to balance [the employee’s interest in integration] against the security interests of customers and other third parties in negligent hiring claims.” Andrew Elmore, Labor Redemption in Work Law, 11 U.C. Irvine L. Rev. 287, 308 (2020). Professor Noah Zatz discussed the employer’s duties under Title VII when a third party, an actor who is not another employee, sexually or racially harasses an employee. See Noah D. Zatz, Managing the Macaw: Third-Party Harassers, Accommodation, and the Disaggregation of Discriminatory Intent, 109 Colum. L. Rev. 1357, 1359 (2009).
Third-party accommodations require coworkers and patrons to refrain from, alter, or engage in behavior to accommodate a disabled person, allowing people with disabilities to access certain social environments such as the workplace or places of public accommodation. This Part begins by discussing conceptualizations of accommodations that exist in the law before introducing the new category of third-party accommodations and explaining its place and importance within current doctrine.
A. Access and Accommodations
Access is a foundational concept in disability rights law, “both conceptually and practically.”28Sagit Mor, With Access and Justice for All, 39 Cardozo L. Rev. 611, 621 (2017).
Disabled people need to navigate a world that was designed and built without considering their needs.29 Tanya Titchkosky, The Question of Access: Disability, Space, Meaning 26 (2011); Aimi Hamraie, Building Access: Universal Design and the Politics of Disability 19 (2017); David Gissen, The Architecture of Disability: Buildings, Cities, and Landscapes Beyond Access 37–38 (2022).
Without access to physical spaces, markets, and environments, people with disabilities cannot exercise their rights as equal citizens.30Mor, supra note 28, at 612–13; Doron Dorfman & Mariela Yabo, The Professionalization of Urban Accessibility, 47 Fordham Urb. L.J. 1213, 1217 (2020).
Nevertheless, access is not in and of itself a legal construct. The law created the concept of reasonable accommodations to achieve access for disabled people and allow them “the right to live in the world.”31Jacobus tenBroek, The Right to Live in the World: The Disabled in the Law of Torts, 54 Calif. L. Rev. 841, 841, 850–51, 858–59 (1966).
Title I of the ADA, which addresses employment discrimination, defines reasonable accommodations through a list of examples: making facilities accessible, acquiring special equipment, restructuring positions, modifying work schedules, reassigning shifts, and providing sign language interpreters.3242 U.S.C. § 12111(9); see also 29 C.F.R. § 1630.2(o)(2)(i)–(ii).
As the Equal Employment Opportunity Commission’s (EEOC) Interpretive Guidance on Title I makes clear, this list is not intended to be exhaustive;3329 C.F.R. app. § 1630.2(o) (“This listing is not intended to be exhaustive of accommodation possibilities.”).
rather, the guidance suggests other accommodation examples, such as providing accessible transportation, reserved parking spaces, or a flexible work schedule.3429 C.F.R. § 1630.2(o)(2)(i)–(ii). Legal philosophers Leslie Francis and Anita Silvers made a helpful conceptual distinction between modifications and accommodations. “ ‘Modifications’ change policies, practices, or environments to eliminate barriers that exclude minorities or subgroups from realizing programmatic benefits or goals. ‘Accommodations’ are personalized adjustments or aids enabling persons who diverge even further from species typicality to participate in a program in an individualized way.” Leslie Francis & Anita Silvers, Achieving Meaningful Access to Medicaid, Hastings Ctr. Rep., Mar.–Apr. 2019, at 3, 3. Despite this important conceptual distinction, both accommodations and modifications are evaluated under the same legal standards. For clarity, I use the term accommodation in this Article even if, conceptually, it is a modification.
Another, more conceptual definition describes accommodations as the elimination of barriers. In 1967, Congress established the National Commission on Architectural Barriers to Rehabilitation of the Handicapped, which shortly after released its groundbreaking report, Design for All Americans.35 Hamraie, supra note 29, at 90.
At a conceptual level, this report connected barrier-free environments with productive citizenship.36Dorfman & Yabo, supra note 30, at 1220–21.
Correspondingly, the ADA’s original finding and purpose preamble acknowledges that “individuals with disabilities continually encounter . . . the discriminatory effects of architectural, transportation, and communication barriers” and that “the failure to remove societal and institutional barriers” precludes Americans with disabilities from fully participating in all aspects of society.3742 U.S.C. § 12101 (emphasis added).
Similarly, in international law, Article Nine of the UN Convention on the Rights of Persons with Disabilities (CRPD) discusses the “identification and elimination of obstacles and barriers to accessibility.”38See Convention on the Rights of Persons with Disabilities, Dec. 13, 2006, 2515 U.N.T.S. 3, art. 9. The CRPD was modeled after the ADA, so it is no coincidence that it mirrors the ADA. See Arlene S. Kanter, Let’s Try Again: Why the United States Should Ratify the United Nations Convention on the Rights of People with Disabilities, 35 Touro L. Rev. 301, 302 (2019). Disability law scholar Sagit Mor has argued Title 9 of the CRPD should inform discussions of access and accommodations domestically. See Mor, supra note 28, at 618–19.
This Article takes that theorization a step further. It demonstrates the conceptualization of reasonable accommodations often characterized by courts and decisionmakers—one that allegedly only applies to two parties (the disabled person and the employer, state actor, or private actor)—fails to allow access to people with disabilities in myriad contexts.
B. The Privity Paradigm: Accommodations as Only Involving Two Parties
Accommodations are a unique feature in American law. Although the U.S. civil rights tradition has historically been based on negative rights that protect against government interference with individuals’ conduct,39See Stephen Holmes & Cass R. Sunstein, The Cost of Rights: Why Liberty Depends on Taxes 40–41 (1999); Mark Tushnet, An Essay on Rights, 62 Tex. L. Rev. 1363, 1392–93 (1984).
accommodations are akin to “positive rights.”40Doron Dorfman, [Un]Usual Suspects: Deservingness, Scarcity, and Disability Rights, 10 U.C. Irvine L. Rev. 557, 561 (2020); Ruth O’Brien, A Subversive Act: The Americans with Disabilities Act, Foucault, and an Alternative Ethic of Care at the Global Workplace, 13 Tex. J. Women & L. 55, 65–66 (2003). See generally Cass R. Sunstein, Why Does the American Constitution Lack Social and Economic Guarantees?, 56 Syracuse L. Rev. 1, 6 (2005) (discussing the nature of positive rights as “second generation” rights and theorizing about the blurring the line between negative and positive rights).
These rights require state and private actors, including employers, to affirmatively provide resources or exemptions for people with disabilities41 See Americans with Disabilities Act of 1990, Pub. L. No. 101-336, § 2, 104 Stat. 327, 331–32 (1990) (amended 2008).
or people holding sincere religious beliefs.42Title VII of the Civil Rights Act was amended in 1972 to include accommodations for employees with sincerely held religious beliefs as long as those would not cause the employers undue hardship. See 42 U.S.C. § 2000e(j); Karen Engle, The Persistence of Neutrality: The Failure of the Religious Accommodation Provision to Redeem Title VII, 76 Tex. L. Rev. 317, 369–71 (1997); Dallan F. Flake, Restoring Reasonableness to Workplace Religious Accommodations, 95 Wash. L. Rev. 1673, 1679–83 (2020).
In that respect, accommodations respond to the inherent limitations of antidiscrimination law that race scholars identify between social reality and legal intervention aimed at prohibiting discrimination.43See Alan David Freeman, Legitimizing Racial Discrimination Through Antidiscrimination Law: A Critical Review of Supreme Court Doctrine, 62 Minn. L. Rev. 1049, 1070–71 (1978).
Antidiscrimination law, specifically race discrimination law, is designed around a “perpetuator perspective,” one meant to neutralize the wrongdoing causing the discrimination instead of actual conditions contributing to it.44Id. at 1052–53.
In other words, the law shows indifference to the victim’s condition: it instead focuses on the misguided conduct of particular bad actors found at fault.45Id. at 1054. The search for intent and proving the bigotry of a decisionmaker is an arduous task for plaintiffs in antidiscrimination cases. See Laurence H. Tribe, American Constitutional Law 1509 (2d ed. 1988); Kimani Paul-Emile, Blackness as Disability?, 106 Geo. L.J. 293, 314–16 (2018).
Understanding disability accommodations as positive rights recognizes that prohibiting disability discrimination cannot sufficiently remedy past and ongoing exclusion from the labor market and civic life.46Michael Ashley Stein & Penelope J.S. Stein, Beyond Disability Civil Rights, 58 Hastings L.J. 1203, 1209 (2007); see also Carrie Griffin Basas, Back Rooms, Board Rooms—Reasonable Accommodation and Resistance Under the ADA, 29 Berkeley J. Emp. & Lab. L. 59, 67 (2008).
This recognition connects disability accommodations and affirmative action initiatives. In her work on the relationship between race and disability, Professor Jamelia Morgan discusses how scholars drew comparisons between legal injuries and remedies from the civil rights movement and disability rights laws.47Professor Morgan notes how in response to resistance to the ADA after its enactment, “disability law scholars shifted their focus to defending the legitimacy of the ADA and, in particular, its reasonable-accommodation provision as an antidiscrimination law” akin to those enacted to protect Black and other racial minorities. See Jamelia Morgan, On the Relationship Between Race and Disability, 58 Harv. C.R.-C.L. L. Rev. 663, 665 (2023).
Similar to affirmative action, disability accommodations are often viewed as “special rights” that give an unfair advantage as opposed to leveling the playing field.48Doron Dorfman, Fear of the Disability Con: Perceptions of Fraud and Special Rights Discourse, 53 L. & Soc’y Rev. 1051, 1060–61 (2019); Dorfman, supra note 40, at 567.
Under reasonable accommodation doctrine’s presumption of two-party privity between the disabled person and the employer or public/private actor,49See Adi Goldiner, Moral Accommodations: Tolerating Impairment-Related Misconduct Under the Americans with Disabilities Act, 54 Colum. Hum. Rts. L. Rev. 171, 229 (2022) (“[C]urrently understood, the duty to provide reasonable accommodations, and moral accommodations as a category therein, does not apply to employees but to employers.”).
the latter bears the direct cost of the accommodation.50Nicole B. Porter, Reasonable Burdens: Resolving the Conflict Between Disabled Employees and Their Coworkers, 34 Fla. St. U. L. Rev. 313, 358–59 (2007). On the indirect costs of accommodations by other employees, see infra notes 55–62 and accompanying text.
For example, following a request from the disabled employee and an interactive process,51An interactive process refers to a negotiation between the employee and the employer to identify the appropriate reasonable accommodations. The interactive process was formerly recognized in the 1991 EEOC regulations implementing Title I of the ADA. For more background on the origins of the interactive process, see Katherine A. Macfarlane, Disability Without Documentation, 90 Fordham L. Rev. 59, 66–67 (2021), and Shirley Lin, Bargaining for Integration, 96 N.Y.U. L. Rev. 1826, 1828–29 (2021).
it is the employer who must reorganize shifts to allow an employee with chronic illness to have a flexible work schedule.52See, e.g., Nicole Buonocore Porter, Accommodating Everyone, 47 Seton Hall L. Rev. 85, 121 (2016) (stating that “a request for modified hours (but not a reduction in total hours) is often a very easy accommodation to grant, assuming the individual’s job can be performed at any time”).
It is the municipality that must install audible devices at crosswalks to tell blind and visually impaired individuals when it is safe to cross the streets.53See, e.g., Am. Council of the Blind of N.Y. v. City of New York, 579 F. Supp. 3d 539, 539 (S.D.N.Y. 2021).
It is the restaurant owner who must allow the disabled patron to bring in their service dog.54See, e.g., Doron Dorfman, Suspicious Species, 2021 U. Ill. L. Rev. 1363, 1391–92.
Disability law scholars like Nicole Porter and Michele Travis have discussed how, in reality, a workplace accommodation indirectly affects third parties, specifically coworkers.55Porter, supra note 50, at 358; Michelle A. Travis, Lashing Back at the ADA Backlash: How the Americans with Disabilities Act Benefits Americans Without Disabilities, 76 Tenn. L. Rev. 311, 321 (2009); see also Goldiner, supra note 49, at 229–30 (“[T]he manner in which employers’ toleration of misconduct burdens other employees bears on the justification of employers’ duty only indirectly.”).
An accommodation could mean bypassing workplace seniority system rules to prevent the reassigning a nondisabled employee to a desired position.56 . See, e.g., U.S. Airways, Inc. v. Barnett, 535 U.S. 391, 392 (2002).
Accommodations could disrupt the work schedule: When an employee changes shifts, other coworkers will take on what could be considered the less desirable shifts.57Trans World Airlines, Inc. v. Hardison, 432 U.S. 63 (1977); Groff v. DeJoy, 143 S. Ct. 2279 (2023). In both cases, the Supreme Court discussed changes to the schedule as an accommodation to allow a religious employee not to work on the Sabbath.
According to many courts, remote work as an accommodation would negatively affect on-site teamwork and supervision.58See, e.g., Vande Zande v. Wisconsin Dep’t of Admin., 44 F.3d 538, 544–46 (7th Cir. 1995) (deciding that telecommuting accommodation was per se unreasonable because it interfered with teamwork and direct supervision); Mason v. Avaya Communs., Inc., 357 F.3d 1114 (10th Cir. 2004) (affirming summary judgment for an employer who denied an employee’s request for remote work as unreasonable because her work required supervision and teamwork at the workplace); Credeur v. Louisiana, 860 F.3d 785, 793 (5th Cir. 2017) (“[T]eleworking may not be feasible, for example, if the job requires ‘face-to-face interaction and coordination of work with other employees’, ‘in-person interaction with outside colleagues, clients, or customers’, ‘or immediate access to documents or other information located only in the workplace.’ ”). Nevertheless, norms regarding remote work have been changing. For example, one circuit judge wrote in a dissent that “it should no longer be assumed that teamwork must be done in-person.” EEOC v. Ford Motor Co., 782 F.3d 753, 776 (6th Cir. 2015) (Moore, J., dissenting). For a discussion on the potential of making the workplace more accessible to people with disabilities through remote work following the COVID-19 pandemic, see generally Arlene S. Kanter, Remote Work and the Future of Disability Accommodations, 107 Cornell L. Rev. 1 (2022); D’Andra Millsap Shu, Remote Work Disability Accommodations in the Post-Pandemic Workplace: The Need for Evidence-Driven Analysis, 95 Temple L. Rev. 201 (2023); Michelle A. Travis, A Post-Pandemic Antidiscrimination Approach to Workplace Flexibility, 64 Wash. U. J.L. & Pol’y 203 (2021); Nicole Buonocore Porter, Subordination Through Schedules, 55 Ariz. St. L.J 1293 (2024); and Robert Iafolla, Covid’s Remote Work Experience Is Slowly Changing Disability Law, Bloomberg L. (July 6, 2023), https://news.bloomberglaw.com/daily-labor-report/covids-remote-work-experience-is-slowly-changing-disability-law [perma.cc/YS6N-P4MW].
Similarly, outside the workplace, allowing disabled guests to go to the head of the line at Disney theme parks would increase the waiting time for other guests.59Empirical research has shown that people are willing to wait longer in line to accommodate others with disabilities. See Dorfman, supra note 40, at 595–96.
Financial burdens are perhaps the most common way disability accommodations affect others.60See, e.g., Richard A. Epstein, Forbidden Grounds: The Case Against Employment Discrimination Laws 486–93 (1992); Sherwin Rosen, Disability Accommodation and the Labor Market, in Disability and Work: Incentives, Rights, and Opportunities 18, 21 (Carolyn L. Weaver ed., 1991); Samuel R. Bagenstos, “Rational Discrimination,” Accommodation, and the Politics of (Disability) Civil Rights, 89 Va. L. Rev. 825, 838, 849–50 (2003); Christine Jolls, Accommodation Mandates, 53 Stan. L. Rev. 223, 286 (2000); Michael Ashley Stein, The Law and Economics of Disability Accommodations, 53 Duke L.J. 79, 88–89 (2003); see also Lin, supra note 51, at 1837–38 (2021) (“Reflecting dominant political discourse at the time, much of the commentary around the mandate revolved around a law and economics view of accommodations and debated the rationality of shifting the costs of accommodations onto employers.”). However, according to research by the Job Accommodation Network (JAN), since 2019, “employers report that a 49.4 percent of accommodations cost absolutely nothing to make, while the rest typically cost only 0.” Don’t Break the Bank—Low Cost Accommodations Do Exist!, Job Accommodation Network (Sep. 23, 2022), https://askjan.org/blogs/jan/2022/9/don-t-break-the-bank-low-cost-accommodations-do-exist.cfm [perma.cc/S8PZ-67TZ]. Yet, according to Judge Richard Posner, altering the design of an office kitchenette to install the counter two inches lower than planned to allow a wheelchair user employee to use it—rather than using the bathroom sink for activities such as washing a coffee cup—at a cost estimated at 0, is merely stigmatic and therefore too insignificant to be mandated. See Vande Zande, 44 F.3d at 545–46.
The overall costs of disability accommodation “may be borne indirectly by nondisabled employees if employers limit compensation or reduce job openings rather than reduce profits or pass the costs onto consumers.”61Travis, supra note 55, at 321.
Such indirect burdens could create hostility toward disabled employees whose workplace accommodations are viewed as “special treatment.”62Carlos A. Ball, Preferential Treatment and Reasonable Accommodation Under the Americans with Disabilities Act, 55 Ala. L. Rev. 951, 989–90 (2004); Nicole Buonocore Porter, Special Treatment Stigma After the ADA Amendments Act, 43 Pepp. L. Rev. 213, 234–35 (2016); Michael Ashley Stein, Anita Silvers, Bradley A. Areheart & Leslie Pickering Francis, Accommodating Every Body, 81 U. Chi. L. Rev. 689, 708 (2014); Dorfman, supra note 48, at 1060–62; Porter, supra note 50, at 314; Travis, supra note 55, at 329.
Nevertheless, research has shown this indirect cost argument to be overstated in most cases due to the reasonableness standard and statuary limits put on the extent of accommodations, such as the “undue burden/hardship” claim.63Travis, supra note 55, at 322–25.
Indeed, Justice Alito and Justice Sotomayor both discussed the effects workplace accommodations on coworkers in Groff v. DeJoy.64Groff v. DeJoy, 143 S. Ct. 2279 (2023).
Both justices agreed that an accommodation affecting coworkers should be denied only if its effects cause the employer undue hardship.65Id. at 2296, 2298.
Importantly, disability accommodations do not solely entail burdens. Professor Elizabeth Emens convincingly argues that disability accommodations could actually benefit nondisabled employees and other third parties; for instance, moving morning meetings to later in the day could benefit “coworkers who are not early risers” and using ergonomic furniture and office design could benefit coworkers by easing strain and preventing injuries.66Elizabeth F. Emens, Integrating Accommodation, 156 U. Pa. L. Rev. 839, 850–52 (2008); see also Travis, supra note 55, at 350–51.
This Article contributes to the doctrine on reasonable accommodations and theorizes on their practical implementation by introducing situations in which third parties, such as coworkers or other patrons, directly bear the cost of accommodation. I argue that this is a unique accommodations category, yet to be discussed in the literature, which I call “third-party accommodations.” I show how courts approved third-party accommodations, deeming them reasonable despite pushback from employers and public/private actors who, pointing to the infringement on third-parties’ liberties, refused to provide the accommodations. In the next Section, I further define the new category of third-party accommodations and how they are critical in fulfilling disability accommodations’ original purpose: eliminating barriers.
C. Enter Third-Party Accommodations
Barriers to access for disabled people include spatial barriers (such as stairs, high curbs, or obstructed sidewalks);67Dorfman & Yabo, supra note 30, at 1236–37.
inaccessible design of everyday objects (such as high-top tables or narrow toilet stalls); 68See Christopher Buccafusco, Disability and Design, 95 N.Y.U. L. Rev. 952, 987 (2020); Bess Williamson, Accessible America: A History of Disability and Design 185 (2019); Hamraie, supra note 29, at 224–25.
and legal barriers, such as legal capacity and guardianship laws that have long impeded autonomous decisionmaking for people with mental and developmental disabilities.69Mor, supra note 28, at 635; Leslie Salzman, Rethinking Guardianship (Again): Substituted Decision Making as a Violation of the Integration Mandate of Title II of the Americans with Disabilities Act, 81 U. Colo. L. Rev. 157, 163–70 (2010); see also Nina A. Kohn, Jeremy A. Blumenthal & Amy T. Campbell, Supported Decision-Making: A Viable Alternative to Guardianship?, 117 Penn St. L. Rev. 1111, 1114–15 (2013); Nina A. Kohn, Legislating Supported Decision-Making, 58 Harv. J. on Legis. 313, 339 (2021).
Socioeconomic barriers are reflected in the higher rates of poverty among people with disabilities.70 Inst. on Disability, 2019 Annual Report on People with Disabilities in America 15 (2020), https://files.eric.ed.gov/fulltext/ED613092.pdf [perma.cc/92YK-8TZW].
Attitudinal barriers that relate to complex processes of stigmatization and devaluation, known as ableism, prevent participation in the labor market and curtail civic engagement.71Over the years, disability scholars have offered multiple definitions of ableism. One describes ableism as the negative rating of a person’s abilities and productivity based on assumptions about their capabilities as assessed by nondisabled people. See Gregor Wolbring, The Politics of Ableism, 51 Development 252, 252–53 (2008); Fiona Kumari Campbell, Ability, in Keywords for Disability Studies 12, 13 (Rachel Adams, Benjamin Reiss & David Serlin eds., 2015). Another definition states that ableism encompasses deeply held beliefs about productivity, attractiveness, and the value of human life. See Simi Linton, Claiming Disability: Knowledge and Identity 9 (1998); Tobin Siebers, Disability Theory 7–9 (2008); Dan Goodley, Dis/ability Studies: Theorising Disablism and Ableism 21 (2014); Talila A. Lewis, Working Definition of Ableism, TL’s Blog (Jan. 1, 2022), https://www.talilalewis.com/blog/working-definition-of-ableism-january-2022-update [perma.cc/A7HK-4TME].
More recently, scholars identified other attitudinal barriers to participation, such as “fear of the disability con”—the moral panic that people fake disabilities to take advantage of disability law and policy72Dorfman, supra note 48, at 1053. See Dorfman, supra note 40, at 561, 567; Dorfman, supra note 54, at 1367; Doron Dorfman, Pandemic “Disability Cons”, 49 J. L. Med. & Ethics 401, 402 (2021).
—and perceptions related to the aesthetics and disgust associated with disabilities.73See Jasmine E. Harris, The Aesthetics of Disability, 119 Colum. L. Rev. 895, 904 (2019).
Other people’s behaviors, acts, and practices that directly affect disabled individuals pose another important barrier. To remedy this barrier to access, we need a unique type of accommodation, one that prohibits, or at least greatly reduces, this behavior (like stopping smoking or not consuming allergenic food) or requires active engagement in certain practices (like handwashing or mask wearing) to accommodate a disabled person’s needs. I refer to such accommodations as “third-party accommodations.”
Third-party accommodations encompass actions that third parties alter or initiate in real time when engaging with a disabled person. They inherently change relational behavior that enables direct everyday interactions between nondisabled and disabled individuals.74Work law scholar Naomi Schoenbaum highlighted the role of coworker bonds in enforcing employment discrimination law. See Naomi Schoenbaum, Towards a Law of Coworkers, 68 Ala. L. Rev. 605, 619–21 (2017); see also Lin, supra note 51, at 1893 (exploring the role of coworkers in the interactive process for requesting accommodations at the workplace); Suzanne A. Kim, On “Self” Care, 57 Conn. L. Rev. 317, 330–31 (2025) (highlighting the intersection of individual’s care needs as arising through workplace relationships). One could therefore situate third-party accommodations, when applied to the workplace, as part of the exploration of the relational theory of work law.
Third-party accommodations allow members of these two groups to inhabit the same space and engage in meaningful exchanges.75A person with multiple chemical sensitivity, or with a food allergy, or someone who is immunocompromised cannot be in the same room with a nondisabled individual who might put them in danger. As Professor Katherine Macfarlane wrote regarding masking in the workplace: “Keeping high-risk people with disabilities integrated into the workplace is just as important as keeping everyone else there in person. . . . Isn’t masking in our presence a small price to pay for keeping us around?” Katherine Macfarlane, Negotiating Masks in the Workplace: When the ADA Does and Does Not Apply, Bill of Health (March 8, 2022), https://blog.petrieflom.law.harvard.edu/2023/07/20/a-patients-right-to-masked-health-care-providers [perma.cc/UF6R-8GKR]. Third-party accommodations, like the one Tamara Brown requested, also enable open-channel communication for meaningful exchanges. See supra notes 18–19 and accompanying text.
This characteristic distinguishes third-party accommodations from other classic burden-shifting accommodations discussed in case law and scholarship (like giving up seniority, changing shifts, or reassigning manual tasks).76See supra notes 55–64 and accompanying text.
Third-party accommodations are thus situated within recent discussions in disability law scholarship that explore the law’s manifestation in relationships and interactions between nondisabled and disabled individuals.77See Elizabeth F. Emens, Intimate Discrimination: The State’s Role in the Accidents of Sex and Love, 122 Harv. L. Rev. 1307, 1370 (2009); Yaron Covo, Inverse Integration and the Relational Deficit of Disability Rights Law, 124 Colum. L. Rev. 563, 598–600 (2024); Dorfman, supra note 48, at 1055; Harris, supra note 73, at 897.
In other words, while previous discussions of accommodations focused on the change in status for and often indirect burden on third parties, the immediate change in behavior while encountering a disabled person remains unexplored. Whether it is forgoing perfume, masking in school, or changing one’s communication style with an autistic colleague, it is the accommodation’s behavioral and relational nature that distinguishes this new category of third-party accommodation from other burdens on third parties.
Insofar as third-party accommodations refer to specific types of behavior that enable relationships between nondisabled and disabled individuals, this category involves behaviors that are not job related or directly connected to the mission of places of public accommodation covered by Title III of the ADA (a broad category that includes commercial entities such as movie theaters, shops, or restaurants).78Title III prohibits disability discrimination “in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.” See 42 U.S.C. § 12182(a).
These behaviors include ones that employees or patrons bring with them from outside the ADA-covered workplace or public space. It is a type of behavior that, even if altered or eliminated altogether, would not “fundamentally alter[]” the job or public practice.79This is similar to the fundamental alteration defense in the ADA: if a place of public accommodation could “demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages, or accommodations,” the accommodation or modification is unreasonable and therefore not legally required. 42 U.S.C. § 12182(b)(2)(A).
The third-party accommodations’ requirement that multiple third parties engage in or refrain from certain behaviors further differentiates them from classic “reasonable” disability accommodations, which require only the employer or public/private actor themselves to act or refrain from acting in a certain way.
To help elucidate this difference, consider the following example. An electric and gas utility company employee has a sensitivity to tobacco smoke—this could be due to a respiratory condition like severe asthma or, as described in a 2020 case, a chronic corneal condition—that causes eye irritation when exposed to even a small dose of smoke or its smell on someone’s clothes.80The condition is called Fuchs’ corneal dystrophy and keratoconus. Montague v. Nat’l Grid USA, No. 17-cv-3S, 2020 WL 6833418, at *2–3 (W.D.N.Y. Nov. 20, 2020).
Assume this condition is considered a medically recorded impairment that “substantially limits one or more major life activities” of the employee, making the condition a disability under the ADA.8142 U.S.C. § 12102(1); 29 C.F.R. § 1630.2 (2023).
The ADA prohibits discrimination “against a qualified individual on the basis of disability in regard to . . . terms, conditions, and privileges of employment,”8242 U.S.C. § 12112(a).
which includes “not making reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability.”83Id. § 12112(b)(5)(A). A “qualified individual” is “an individual who, with or without reasonable accommodation, can perform the essential functions of the employment position that such individual holds or desires.” Id. § 12111(8).
In this scenario, as in the actual case, the employee works in the Customer Metering Service Department as a service representative tasked with reading clients’ electric meters in their homes.84Montague, 2020 WL 6833418, at *2.
The employee thus does not work from an office but drives in company cars with a colleague to check meters in a specific area. The accommodation asked for under these circumstances would be a classic reasonable disability accommodation—an assignment with a nonsmoking partner to avoid respiratory difficulties or eye irritation.
In a second scenario, an employee with the same disability works at the company’s headquarters in a large office space downtown. In that case, the employee would seek a third-party accommodation—a no-smoking policy that asks coworkers not to wear clothes exposed to tobacco smoke at work. In contrast to the classic reasonable disability accommodation’s burden on the employer to schedule the disabled employee with nonsmoking partners, this third-party accommodation requires cooperation from multiple individuals working for the employer, placing the burden on both coworkers and the employer. What determines the nature of the accommodation, as with every disability accommodation, depends on the job requirements and the circumstances surrounding these requirements.
Discussing third-party accommodations showcases the interconnectedness and complex interaction between the impairment (pathology) and social environment articulated through the bio-psycho-social model of disability that replaced the older social model.85As I have written before, the original social model, which was based on a dichotomy between the impairment and society and formed the cornerstone of the disability rights movement in its first decades, has been further theoretically developed through the years. Disability has therefore been revised as a far more complex and nuanced concept: an interactive process between the individual, the impairment, the person’s bodymind, and the environment. This evolved view of disability as an interactive bio-psycho-social process has not only been acknowledged by disability scholars but recognized by the UN Convention on the Rights of People with Disabilities and by the World Health Organization. See Doron Dorfman, Disability as Metaphor in American Law, 170 U. Pa. L. Rev. 1757, 1798 (2022); see also Rabia Belt & Doron Dorfman, Reweighing Medical Civil Rights, 72 Stan. L. Rev. Online 176, 186–87 (2020); Doron Dorfman, Re-Claiming Disability: Identity, Procedural Justice, and the Disability Determination Process, 42 L. & Soc. Inquiry 195, 200 (2017).
Behaviors like smoking, using chemicals and scented products, consuming allergenic foods, or spreading potentially deadly viruses in a social environment create access barriers for disabled individuals.
As this Article will demonstrate, the range of behaviors requiring a third-party accommodation to allow disability access is quite broad. Discussing examples of third-party accommodation and courts’ reactions to each will help reveal the doctrinal scope of accommodations claims and how societal trends, norms, and values affect judicial decisionmaking.
II. No-Smoking Policies as Third-Party Accommodations
In the ADA’s first two decades, between 1990 and 2008, most federal court decisions expressed hostility toward the newly enacted disability rights law. As Professor Ruth Colker famously showed, defendants prevailed in 94% of ADA cases in federal district courts and in 84% of cases on appeal by 1998.86Ruth Colker, The Americans with Disabilities Act: A Windfall for Defendants, 34 Harv. C.R.-C.L. L. Rev. 99, 108 (1999).
In a long series of cases involving employment discrimination claims, federal courts including the Supreme Court interpreted the ADA’s threshold definition of disability narrowly, denying standing for plaintiffs who saw themselves as part of the law’s broad protected class.87Robert L. Burgdorf Jr., “Substantially Limited” Protection from Disability Discrimination: The Special Treatment Model and Misconstructions of the Definition of Disability, 42 Vill. L. Rev. 409, 438–40 (1997); Chai R. Feldblum, Definition of Disability Under Federal Anti-Discrimination Law: What Happened? Why? And What Can We Do About It? 21 Berkeley J. Emp. & Lab. L. 91, 139–41 (2000); Arlene B. Mayerson, Restoring Regard for the “Regarded as” Prong: Giving Effect to Congressional Intent, 42 Vill. L. Rev. 587, 587 (1997); Bonnie Poitras Tucker, The Supreme Court’s Definition of Disability Under the ADA: A Return to the Dark Ages, 52 Ala. L. Rev. 321, 370 (2000). An exception to the trend was the 1998 case Bragdon v. Abbott where the Supreme Court recognized HIV infection to be a disability under the ADA, not in the employment context. Bragdon v. Abbott, 524 U.S. 624 (1998).
This period of scant wins for plaintiffs filing ADA claims is known as the “Backlash Against the ADA.”88See Linda Hamilton Krieger, Introduction to Backlash Against the ADA: Reinterpreting Disability Rights 1, 5 (Linda Hamilton Krieger ed., 2003).
Forgotten in the ADA’s history is how an example of third-party accommodation—the claim for a no-smoking rule as an accommodation—defied ADA plaintiffs’ losing streak. This Article is the first legal scholarship describing that judicial trend, and it therefore contributes not only to the historical disability rights narrative in courts, but also to the current understanding of third-party accommodations’ contours and historical roots.
During the 1990s, smoking, long viewed as a status symbol and legitimate recreational behavior,89See, e.g., Scott Burris, Micah L. Berman, Matthew Penn & Tara Ramanathan Holiday, The New Public Health Law: A Transdisciplinary Approach to Practice and Advocacy 112 (2018); Danor Aliz, How Cigars Became a Status Symbol for the Rich and Famous, Upscale Living Mag. (Apr. 23, 2020), https://www.upscalelivingmag.com/news/how-cigars-became-a-status-symbol-for-the-rich-and-famous [perma.cc/3ALY-FGA9].
was allowed pretty much everywhere, including in offices, restaurants, and airplanes.90Ted Reed, Twenty-Five Years Ago, U.S. Airlines Banned Smoking on Domestic Flights, Forbes (Feb. 24, 2015), https://www.forbes.com/sites/tedreed/2015/02/24/twenty-five-years-ago-u-s-airlines-banned-smoking-on-domestic-flights/ [perma.cc/3Z5W-MW27] (noting that until 1990, airlines allowed smoking on domestic flights longer than six hours and that international flights were not smoke free until the mid 1990s).
Today, smoking is a third-party behavior that society deems harmful to all but especially to people with respiratory impairments like asthma or chronic obstructive pulmonary diseases.91Asthma and Secondhand Smoke, CDC (Feb. 24, 2025), https://www.cdc.gov/tobacco/campaign/tips/diseases/secondhand-smoke-asthma.html [perma.cc/J97U-A4FH]; Smoking and COPD, CDC (Feb. 24, 2025), https://www.cdc.gov/tobacco/campaign/tips/diseases/copd.html [perma.cc/36GR-Q2ZH].
Smoking in the workplace and public spaces carries enormous costs, affecting not only individual smokers but their families, coworkers, those who come in contact with them, and the economy as a whole.92Micah Berman & Rob Crane, Mandating a Tobacco-Free Workforce: A Convergence of Business and Public Health Interests, 34 Wm. Mitchell L. Rev. 1651, 1654 (2008). Indeed, smoking and secondhand smoking have been condemned as immoral in public health campaigns. See, e.g., Jonathan M. Metzl, Why Against Health?, in Against Health: How Health Became the New Morality 1, 3–4 (Jonathan M. Metzl & Anna Kirkland eds., 2010). Professor Jessica Roberts demonstrated how bias against smokers penetrated law and policy, failing to protect them from discrimination. See Jessica L. Roberts, Healthism and the Law of Employment Discrimination, 99 Iowa L. Rev. 571, 577–79 (2014); Jessica L. Roberts & Elizabeth Weeks Leonard, What Is (and Isn’t) Healthism?, 50 Ga. L. Rev. 833, 850 (2016); Dave Fagundes & Jessica L. Roberts, Housing, Healthism, and the HUD Smoke-Free Policy, 113 Nw. U. L. Rev. 917, 932–33 (2019). This may suggest that at least part of the rationale for courts to provide accommodations against secondhand smoking arises from the contempt for smoking and not necessarily from protecting disabled individuals. Regardless of its underlying reason, the recognition of no-smoking policies as accommodations during general ADA backlash still presents an important and overlooked aspect of the narrative on disability accommodations in case law. For a response to claims about antismoking discrimination showing it is mostly prohibited by state law, see Lindsay F. Wiley, Tobacco Denormalization, Anti-Healthism, and Health Justice, 18 Marq. Benefits & Soc. Welfare L. Rev. 203, 248 (2017).
In the late 1990s and early 2000s, during the Backlash Against the ADA, courts held that employees could be considered disabled under the ADA, or its precursor Section 504, if secondhand smoke substantially impaired the employee’s ability to breathe, regardless of whether this impairment arose in or out of the workplace.93See Hendler v. Intelecom USA, Inc., 963 F. Supp. 200, 207 (E.D.N.Y. 1997) (finding an employee who was constantly exposed to secondhand smoke since he began working at the employer could be considered disabled under the ADA and holding that “sufficient material facts are in dispute to warrant precluding summary judgment on the basis that Hendler does not have a disability” because “[w]ith or without medication, a reasonable jury may be able to conclude that plaintiff is substantially limited in a major life activity”); see also Bond v. Sheahan, 152 F. Supp. 2d 1055, 1068–69 (N.D. Ill. 2001) (determining that a correctional officer who suffered from aggravated asthma after exposure to secondhand smoking was substantially limited in the major life activity of breathing (but not in sleeping, walking, or working) and “that there are material facts in dispute as to whether Plaintiff was a ‘qualified individual’ under the ADA”); Service v. Union Pac. R.R., 153 F. Supp. 2d 1187, 1187, 1188, 1192 (E.D. Cal. 2001) (denying the employer’s motion for summary judgment and allowing the case to proceed to the jury to determine whether an employee who suffered from asthma attacks after working in locomotive cabs where coworkers smoked was disabled under the ADA because “the court easily [found] that genuine issues of material fact exist[ed] as to whether plaintiff’s asthma substantially limited his major life activity of breathing”); Malone v. Specialty Prods. & Insulation Co., 85 F. Supp. 2d 503, 507 (E.D. Pa. 2000) (recognizing the lack of enforcement of a workplace no-smoking policy as a violation of the ADA). Employees were also awarded workers’ compensation for disabilities resulting from exposure to secondhand smoke. See Johannesen v. N.Y.C. Dep’t of Hous. Pres. & Dev., 638 N.E.2d 981, 982–83 (N.Y. 1994) (affirming New York’s Workers’ Compensation Board’s determination that an employee sustained an occupational injury as a result of the repeated exposure to smoke in the office and award of benefits to him based on the asthma attacks he suffered as a result of exposure to secondhand smoke); Schober v. Mountain Bell Tel., 600 P.2d 283, 284 (N.M Ct. App. 1978) (awarding workers’ compensation to an employee who suffered allergic reaction and collapsed from constant exposure to secondhand smoke at the workplace because “the happenings [could have been] gradual and [could have] involve[d] several different accidents which [could have] culminate[d] in an accidental injury”). But see Harmer v. Va. Elec. & Power Co., 831, 1300 F Supp. 1300, 1306 (E.D. Va. 1993) (representing an exception to the many decisions approving a complete no-smoking policy as an accommodation in the workplace). In that case, the employer convinced the court that the employee could perform the essential functions of his job with a single-floor smoking policy and the provision of smokeless ashtrays and/or air filtration devices. Id.
As a remarkable exception to the trend of narrowly interpreting disability’s definition, courts expressed sympathy toward secondhand smoke-related disability claims and acknowledged that employers should have granted reasonable accommodations.94See Leslie Zellers, Meliah A. Thomas & Marice Ashe, Legal Risks to Employers Who Allow Smoking in the Workplace, 97 Am. J. Pub. Health 1376, 1379 (2007).
In such cases, many courts saw the appropriate remedy under the ADA as what I now call a third-party accommodation: a modification to workplace policies that would prohibit smoking on the job or at least in enclosed spaces at a place of employment (as opposed to more classic accommodations). For example, a 2001 California district court opinion acknowledged the insufficiency of installing air fresheners and asserted that a no-smoking policy does not constitute an undue hardship.95Service v. Union Pac. R.R. 153 F. Supp. 2d at 1193.
The court stated, “In fact, studies have shown that smoke-free workplace policies and laws are inexpensive to implement and do not harm businesses that have implemented them.”96Zellers, Thomas, & Ashe, supra note 94, at 1379; see also Service v. Union Pac. R.R., 153 F. Supp. 2d at 1193 (“Plaintiff did not request an irritant free environment; rather, he requested a smoke-free work environment. [Defendant-employer] has failed to provide any evidence to show that providing plaintiff with a smoke-free work environment would have constituted an undue hardship. Indeed, its implementation of a no smoking policy in 1999 indicates that such an accommodation would not have imposed an undue hardship.”).
The Middle District Court of Pennsylvania also found that implementing a no-smoking policy was reasonable as a matter of law.97See Thursby v. City of Scranton, No. 3:cv-02-2355, 2006 WL 1455736, at *19–22 (M.D. Pa. May 25, 2006).
In this case, a former police officer sued the City of Scranton, arguing that the city failed to reasonably accommodate her severe allergy to tobacco smoke.98Id. at *1–2.
The city first took a classic accommodation approach, designating a nonsmoking room for the plaintiff outside the police headquarters and providing her access to nonsmoking areas in the building.99Id. at *2, *5.
However, she could not perform some required job duties, such as accessing police files and databases, in these areas.100Id. at *5.
Although the police chief attempted to implement an order banning smoking in the police headquarters, the chief rescinded the order, concluding that the policy had to be negotiated with the union.101Id. at *4–5.
The court ultimately denied the city’s request for summary judgment, finding that the reasonableness of the accommodations offered by the policy was disputable, since the plaintiff could not perform many of her duties in these nonsmoking rooms.102Id. at *18–19.
Moreover, “police officers continued to smoke in the department despite her complaints” and “the City [never] addressed Ms. Thursby’s complaints about exposure to tobacco smoke and odors in the roll call room and in police vehicles.”103Id.
Finally, the court dismissed the city’s argument that implementing a no-smoking policy would violate its collective bargaining agreement.104Id. at *19–22.
Per the court, “there [was] no evidence that negotiating a nonsmoking policy with the police union would impose an undue hardship on the City.”105Id. at *20–21.
Courts’ approval of no-smoking policies as reasonable accommodations extended beyond the workplace and into public spaces. For example, in 1995, the Second Circuit determined that the ADA does not preclude smoking bans in restaurants as reasonable accommodations (requiring a fact-specific inquiry).106See Staron v. McDonalds Corp., 51 F.3d 353, 358 (2d Cir. 1995). The individualized assessment requirement was emphasized by the Supreme Court in PGA Tour, Inc. v. Martin, 532 U.S. 661 (2001). See infra note 395 and accompanying text. Almost three decades later, a Virginia district court referred to this Second Circuit case when approving a mask requirement as a third-party accommodation. See Seaman v. Virginia, 593 F. Supp. 3d 293, 327 (W.D. Va. 2022).
Other courts applied the same rule to hospitals107Vickers v. Veterans Admin., 549 F. Supp. 85, 87–89 (W.D. Wash. 1982) (approving the reasonableness of a no-smoking policy in a veterans’ hospital as an accommodation under Section 504, before the enactment of the ADA).
and city ordinances allowing open burning within its limits.108Heather K. ex rel. Anita K. v. City of Mallard, 946 F. Supp. 1373, 1389 (N.D. Iowa 1996). Emery v. Caravan of Dreams, Inc., 879 F. Supp. 640 (N.D. Tex. 1995), presents an exception to the many decisions approving no-smoking policies as an accommodation in public spaces where the court determined that a theater’s failure to ban smoking was not discriminatory to the plaintiffs who had a respiratory disability.
Importantly, the Northern District of Iowa emphasized the availability of third-party accommodations: “[T]he ADA can be used as a vehicle to compel an entity to regulate the conduct of nonparties that is injurious to a disabled person when the means to do so are within the power of that entity.”109Heather K. ex rel. Anita K. v. City of Mallard, 887 F. Supp. 1249, 1262–63 (N.D. Iowa 1995).
One could, therefore, find roots for third-party accommodation in the ADA’s early days, when it came to disabilities related to smoking sensitivity. Soon afterward, courts began discussing another type of third-party accommodation: food allergies.
III. Restricting Allergen Foods and Third-Party Accommodations
Food allergies affect thirty-three million Americans for whom exposure to certain food triggers an immune response (an allergic reaction) in which the person’s immune system attacks otherwise harmless proteins (allergens) in the food.110 Food Allergy Rsch. & Educ., Facts and Statistics, https://www.foodallergy.org/resources/facts-and-statistics [perma.cc/A7EH-GAK7].
An allergic reaction can affect a person’s skin, respiratory, gastrointestinal, and circulatory organs.111D’Andra Millsap Shu, Food Allergy Bullying as Disability Harassment: Holding Schools Accountable, 92 U. Colo. L. Rev. 1, 10 (2021).
A severe and potentially deadly allergic reaction known as anaphylaxis can occur through accidental ingestion of allergenic food.112Id. at 11, 14. In analyzing the discourse and framing used by food allergy activists, specifically mothers of allergic children, medical anthropologist Danya Glabau described the “[s]uccessful use of the disaster orientation in food allergy advocacy,” with mothers using the “death talk” when discussing the danger of exposure to allergenic foods. While the disaster orientation creates a sense of urgency, Glabau claims it also emphasizes vulnerability and incapacity that are at odds with more contemporary views of disability, such as the affirmative model of disability. See Danya Glabau, Food Allergy Advocacy: Parenting and the Politics of Care 145–46 (2022). On the affirmative model of disability that reframes disability as a positive personal identity and a source of pride, see John Swain & Sally French, Towards an Affirmation Model of Disability, 15 Disability & Soc’y 569, 569–71 (2000).
In the early days of the twentieth century, scientists considered food allergy “the ugly duckling” of immunology, and often regarded it as a strange and even illegitimate type of allergy.113 Matthew Smith, Another Person’s Poison: A History of Food Allergy 127 (2015).
This view persisted until the discovery of the antibody immunoglobulin E (IgE) in 1966.114Id.
The appearance of varying IgE levels became the conventional litmus test for legitimizing a food allergy as a “true” medical condition.115Id. at 127–28, 152.
By the mid-1990s, food allergies became a major public health issue,116Id. at 155.
with some scientists describing the United States as having an “epidemic problem” of peanut allergies.117Miranda R. Waggoner, Parsing the Peanut Panic: The Social Life of a Contested Food Allergy Epidemic, Soc. Sci. & Med., Aug. 2013, at 50, 51.
In the early 2000s, the panic around food allergies climaxed, fueled by media coverage that analogized the risk posed by peanuts to “ ‘bombs’ in social spaces.”118Id. Medical historian Matthew Smith argues that peanut allergies were singled out by the media as the most severe because their symptoms could be triggered by miniscule quantities of peanut protein and that they were disproportionally fatal. See Smith, supra note 113, at 173.
During those decades, physician-scientists raising children with food allergies and parent-activists initiated awareness campaigns, pushed for more research, and engaged in political campaigns around the issue—efforts that continue to this day.119 Glabau, supra note 112, at 10–11. Parents have historically played an important role in initiating struggles for disability rights in multiple contexts. Yet, with development of disability politics and self-advocacy, their role and position have been questioned and criticized. The authority parents want to exert over the care of their child conflicts with self-determination, a main tenet in advocacy by disabled individuals. See Allison C. Carey, Pamela Block & Richard K. Scotch, Allies and Obstacles: Disability Activism and Parents of Children with Disabilities 4, 16 (2020).
The Food Allergy Safety, Treatment, Education, and Research Act (FASTER Act) of 2021, which added sesame to the list of nine allergens manufacturers must identify on food labels, represents a recent success for the movement.120Food Allergy Safety, Treatment, Education, and Research Act of 2021, Pub. L. No. 117-11, 135 Stat. 262 (2021). The Food Allergen Labeling and Consumer Protection Act of 2004 requires the disclosure of eight other allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soybeans. Food Allergen Labeling and Consumer Protection Act of 2004, Pub. L. No. 108-232, 118 Stat. 905 (2004).
Third-party accommodations are the primary way to accommodate people with food allergies. They typically prohibit allergenic foods in environments where allergic people can encounter them (a prohibition or avoidance of a certain activity) or require individuals to wash their hands and clean surfaces that come into contact with allergenic foods (a proactive act). These accommodations cannot be successful by only engaging the second party (the employer, school administrator, or owner of the place of public accommodation); rather, they require cooperation and direct action by third parties.
Over the years, legal discussions around accommodating food allergies primarily appeared in three areas of life: education, air travel, and the workplace. This Part centers on these three contexts to show how, despite various circumstances and some backlash, each context has moved to approve third-party accommodations through case law, legislation, regulation, and extralegal norms.
A. Food Allergies in Schools
When discussing food allergies, many might initially consider children’s school safety. It is estimated that 8 percent of American children have a food allergy and that there are at least one or two students with various food allergies in an average classroom.121 Food Allergy Rsch. & Educ., supra note 110; Lisa M. Bartnikas & Scott H. Sicherer, Fatal Anaphylaxis: Searching for Lessons from Tragedy, 8 J. Allergy & Clinical Immunology Prac. 334, 334 (2020).
Although food allergies affect all racial groups, white, middle and upper-class mothers most often drive food allergy activism, aiming to create “a normal childhood against tough odds” and a “good life” for their children.122As Professor Danya Glabau argues, ideas of a “good life” and “normal childhood” are influenced by race, class, and gender aspirations. Glabau, supra note 112, at 22–23.
In the mid-1990s, spurred by the increased food-allergy awareness and a newfound interest in disability rights inspired by the new ADA, parents of allergic children across the country began using the Act to seek school accommodations for their children.123See id. at 135–36.
By instructing courts to interpret the definition of disability broadly,124ADA Amendments Act of 2008, Pub. L. No. 110-325, sec. 4(a), § 3(4)(A), 122 Stat. 3553, 3555 (codified as amended at 42 U.S.C. § 12102(4)(A)).
the 2008 ADA Amendment Act (ADAAA), recognized food allergy as a disability under the ADA.125For a discussion of how food allergies fit under the ADA definition of disability, see Shu, supra note 111, at 40–52. She concludes “most food allergies, if properly pleaded and explained, should usually qualify as a disability.” Id. at 58.
Section 504 of the Rehabilitation Act, which originally included the ADA’s definition of disability, is the main statutory framework schools use to accommodate students with food allergies.126See Ruth Colker, The Death of Section 504, in Backlash Against the ADA: Reinterpreting Disability Rights, supra note 88, at323, 335.
In 1976, the Department of Health, Education, and Welfare’s (HEW) Office of Civil Rights (OCR) promulgated model regulations to implement Section 504.127 Richard K. Scotch, From Good Will to Civil Rights: Transforming Federal Disability Policy 86–87, 93 (2d ed. 2001).
These regulations apply the antidiscrimination mandate to preschool, elementary, and secondary educational institutions that receive federal financial assistance. 12834 C.F.R. § 104.31 (2023).
Free Appropriate Public Education (FAPE) is the legal standard under Section 504 that affords disabled students specially designed instruction,129Free Appropriate Public Education for Students with Disabilities: Requirements Under Section 504 of The Rehabilitation Act of 1973, U.S. Dep’t of Educ. (Aug. 2010), https://www2.ed.gov/about/offices/list/ocr/docs/edlite-FAPE504.html [perma.cc/JA8X-8F7C].
which requires schools to provide special education, related aids, and services to meet the student’s individual educational needs as adequately as the needs of nondisabled students.13034 C.F.R. § 104.33(b)(1) (2023).
The Section 504 FAPE requirement involves the development of an individualized education plan, referred to as a “Section 504 Plan”—a document detailing the accommodations for the individual student131Perry A. Zirkel, Does Section 504 Require a Section 504 Plan for Each Eligible Non-IDEA “Student?”, 40 J.L. & Educ. 407, 407 (2011).
—and could thus include accommodations for a food allergy.132 Glabau, supra note 112, at 136–37.
As the prevalence and awareness of food allergies increased, schools began implementing policies aimed at minimizing exposure to allergens to accommodate students with allergies.133Gregory C. Rocheleau & Brandy N. Rocheleau, The Mark of a Food Allergy Label: School Accommodation Policy and Bullying, J. Sch. Violence 167, 168 (2020).
Before the Department of Education established any recommendations for appropriate accommodations, the Centers for Disease Control and Prevention (CDC) promulgated nonbinding food allergy accommodation guidelines to schools in 2013.134 CDC, Voluntary Guidelines for Managing Food Allergies in Schools and Early Care and Education Programs (2013), https://www.cdc.gov/healthyschools/foodallergies/pdf/20_316712-A_FA_guide_508tag.pdf [perma.cc/SU7R-L9R2].
The CDC encourages schools to “identify children with a history of food allergies and develop or obtain plans to manage their allergies,”135Id. at 27.
which can be done through Section 504 plans.136Id. at 24.
Without binding regulations, policies vary from school to school,137See Rocheleau & Rocheleau, supra note 133, at 168.
with 67% of U.S. schools making at least one accommodation for students with allergies.138 . S. Shahzad Mustafa, Anne F. Russell, Olga Kagan, Lauren M. Kao, Diane V. Houdek, Bridget M. Smith, Julie Wang & Ruchi S. Gupta, Parent Perspectives on School Food Allergy Policy, BMC Pediatrics, 2018, at 1, 1. Survey research conducted with parents of children with food allergies found a difference in willingness to accommodate between private and public schools. Private schools provided students with more training and education on food allergy, had stricter food guidelines for field trips, and were more likely to have EpiPen available in the classrooms, compared with public schools. These differences were attributed to funding and resources. Id. at 8.
In 2024, the Department of Education’s Office of Civil Rights issued guidance aimed at protecting school children with food allergies under Section 504, advising schools to “designat[e] allergy-free eating areas” and “prohibit[] certain foods in classrooms and/or school buildings.”139 U.S. Dep’t of Educ. Off. for C.R., Section 504 Protections for Students with Food Allergies (2024), https://www2.ed.gov/about/offices/list/ocr/docs/ocr-factsheet-food-allergies-202402.pdf [perma.cc/Q2KD-L8GR].
Schools commonly accommodate student allergies through allergen-free lunch tables, a handwashing requirement, an allergen-free classroom, and self-carry epinephrine (EpiPen).140Rocheleau & Rocheleau, supra note 133, at 172.
Though some of those accommodations are more individualized and do not affect third parties, allergen-free environments and washing hands are third-party accommodations.141In a 2020 review of the scientific literature, Canadian researchers recommended handwashing as a leading strategy to accommodate school children with peanut allergies and “revising the ineffective singular focus on banning peanuts (or all nuts) because it is unnecessary, and, in [their] opinion, divisive among parents and students.” They also recommended peanut/nut-restricted tables for younger children as “[p]eanut-free areas or peanut bans are likely unnecessary for older children (secondary or high school aged children) who comprehend their allergy and avoidance strategies.” Elissa M. Abrams & Matthew Greenhawt, The Role of Peanut‑Free School Policies in the Protection of Children with Peanut Allergy, 41 J. Pub. Health Pol’y 206, 210–11 (2020).
Commentators criticize school accommodations—allergen-free lunch tables and EpiPens—for increasing isolation and stigma that could lead to violence and bullying.142Id. at 211. Survey research found that “self-carry epinephrine policies are associated with an increase in odds of being bullied by 108%,” but, surprisingly, private lunches were not found as a significant predictor to bullying. Rocheleau & Rocheleau, supra note 133, at 172–73. The researchers hypothesized that “[o]ne potential explanation is that children with food allergies often eat at allergen-free tables with peers. Perhaps their friends serve as some protection to bullying.” Id. at 172. On the phenomenon of food allergy bullying and its legal implications, see Shu, supra note 111, and D’Andra Millsap Shu, When Food Is a Weapon: Parental Liability for Food Allergy Bullying, 103 Marquette L. Rev. 1465 (2020).
Alternately, disability studies scholar Michael Gill celebrates communal handwashing, a third-party accommodation, as “enacting an ethic of accommodations that destabilizes the boundaries around allergies, disability, safety, risk, and inclusion.”143 Gill, supra note 20, at 36.
Normalizing handwashing to accommodate food allergies also evokes the concept of “access intimacy” coined by disability studies scholar Mia Mingus.144Mia Mingus, Access Intimacy, Interdependence and Disability Justice, Leaving Evidence (Apr. 12, 2017), https://leavingevidence.wordpress.com/2017/04/12/access-intimacy-interdependence-and-disability-justice/ [perma.cc/2PUY-8AL9].
In her words, this act of inclusion means “knowing that someone else is willing to be with me in the never-ending and ever-changing daily obstacle course that is navigating an inaccessible world.”145Id.
In contrast, the second type of third-party accommodation—creating an allergy-free classroom through allergen bans—has proven more controversial. At times, parents of nonallergic children object to bans on certain allergenic foods (most commonly peanuts), viewing the bans as an unreasonable infringement on their children’s rights as a majority.146Nancy S. Maldonado, Peanut Butter at Schools: A Tough Nut to Crack!, 86 Childhood Educ. 40, 41, 43 (2009); Gill, supra note 20, at 32–33; Glabau, supra note 112, at 139–40; Shu, supra note 111, at 19.
Despite this backlash, schools generally accept and practice food-ban accommodations. Many schools implement classroom or school-wide policies banning nuts;147Shu, supra note 111, at 18; Maldonado, supra note 146, at 42; Student v. Mystic Valley Reg’l Charter Sch., BSEA No. 03-3629, at *27 (Mass. Bureau of Spec. Educ. Appeals Mar. 19, 2004), https://www.mass.gov/doc/03-3629 [perma.cc/7QUM-VLHP].
these bans are the third most-used accommodation for food allergies.148Rocheleau & Rocheleau, supra note 133, at 172; see also Mustafa et al., supra note 138 at 5.
Indeed, a settlement struck between the U.S. Department of Justice and the Massachusetts Young Shakespeare Players East Theater demonstrates the acceptance of a food ban as a third-party accommodation.149See U.S. Att’y’s Off., Dist. of Mass., Dep’t of Just., U.S. Attorney’s Office Settles Disability Discrimination Allegations at Young Shakespeare Players East (Dec. 18, 2017), https://www.justice.gov/usao-ma/pr/us-attorney-s-office-settles-disability-discrimination-allegations-young-shakespeare [perma.cc/PUY9-HHA9].
After initially refusing to admit fourteen-year-old Mason due to his peanut allergy, the progressive theater company agreed to implement a peanut- and tree-nut-free policy to allow him to participate in its theater program.150Roni Caryn Rabin, In a Children’s Theater Program, Drama over a Peanut Allergy, N.Y. Times (Jan. 16, 2019), https://www.nytimes.com/2019/01/16/well/eat/peanut-nut-food-allergy-discrimination.html [perma.cc/8GL4-DJNL].
In another case, the Massachusetts Bureau of Special Education Appeals ordered a school to enact a policy prohibiting all peanut and tree nut products to accommodate a seven-year-old student with severe allergies.151Mystic Valley Reg’l Charter Sch., Mass. BSEA, No. 03-3629, at *29.
This occurred after the student was excluded from “educational experience[s]”152Id. at *21.
and after other lenient policies—namely a designated peanut- and tree-nut-free table in the classroom or requests from parents to notify whether they’re sending allergen products in their child’s lunch—failed to keep the student safe.153Id. at *10–11, *21.
As the next Section demonstrates, accommodating airline travelers with peanut allergies presents another arena that clearly demonstrates the law and political economy of food allergy and the power of self-regulation.
B. Peanuts in the Air
Though peanuts served as a decades-long symbol of air travel, airlines today either exclusively offer allergy-friendly alternatives, such as pretzels, or simply do not serve free food at all.154Michaela DeSoucey & Miranda R. Waggoner, Another Person’s Peril: Peanut Allergy, Risk Perceptions, and Responsible Sociality, 87 Am. Socio. Rev. 50, 57 (2022).
During the late 1970s air travel deregulation, Southwest Airlines branded itself the “peanut airline” for low-cost travel (“fly for peanuts!”), serving the popular snack aboard its airplanes instead of a full meal; other airlines followed suit.155Id. at 57.
While one may imagine that top-down regulation caused this policy change, it in fact stemmed from airlines’ self-regulation, responding to fears that allergic reactions would expose them to tort liability.
In 1998, amid public panic around food allergies, the Department of Transportation (DOT) proposed an amendment to the Air Carrier Access Act (ACAA), a federal law prohibiting commercial airlines from discriminating against passengers with disabilities.156John M. James, Airline Snack Foods: Tension in the Peanut Gallery, 104 J. Allergy & Clinical Immunology 25, 25 (1999); see 49 U.S.C. § 41705(a).
The Act would have required ten major commercial airlines to provide allergic travelers with “peanut-free zones.”157James, supra note 156, at 25.
Unsurprisingly, the Air Transportation Association, the trade organization representing major airlines, met this proposal with great hostility and turned to Congress.158Id.
Ultimately, DOT withdrew its proposal after Senators Paul Coverdell (R-GA) and Richard Shelby (R-AL), both representing states known for peanut farms, threatened to prohibit DOT from using funds to restrict peanut distribution or create “peanut-free zones” on commercial flights through the ACAA.159See id.; Department of Transportation and Related Agencies Appropriations Act, 2000, Pub. L. No. 106-69, § 346, 113 Stat. 986, 1023 (1999) (“[N]one of the funds made available under this Act or any other Act, may be used to implement, carry out, or enforce any regulation issued under section 41705 of title 49, United States Code [the ACAA] . . . that requires or encourages an air carrier. . . to . . . (1) provide a peanut-free buffer zone or any other related peanut-restricted area; or (2) restrict the distribution of peanuts, . . . ”); see also John G. Browning, Keep Your Hands off My Nuts—Airlines, Peanut Allergies, and the Law, 77 J. Air L. & Com. 3, 14 (2012).
Other than the obvious financial and political interests driving hostility toward the amendment, opponents raised reverse discrimination claims. Like parents of nonallergic students in schools, opponents argued the amendment “ignor[ed] the rights of the overwhelming majority of the traveling public who are not allergic to peanuts”160James, supra note 156, at 25.
and posed a slippery slope because “establishing such a precedent might needlessly establish such ‘peanut-free zones’ for all forms of public transportation.”161Id.
The opposition also alleged a lack of scientific literature reporting passengers experiencing allergic reactions from airborne peanut allergens aboard commercial flights.162Id.
This argument succeeded despite the then-recent publication of a scientific journal article featuring testimony from more than forty passengers reporting allergic reactions while flying.163Id. at 25–26 (referring to Scott H. Sicherer, Terence J. Furlong, Jennifer DeSimone & Hugh A. Sampson, Self-Reported Allergic Reactions to Peanut on Commercial Airliners, 104 J. Allergy & Clinical Immunology 186 (1999)).
Such evidence continues to accumulate. In 2015, a passenger sued an airline after experiencing a severe allergic reaction to peanuts—which caused a two-day-long, intensive care hospitalization—on a flight to Chicago.164Gleason v. United Airlines, Inc., No. 2:13–cv–01064–MCE–DAD, 2015 WL 2448682 (E.D. Cal. May 20, 2015).
This was not the last time political economy played a crucial role in hindering regulatory initiatives related to peanuts on commercial flights. In 2010, DOT drafted new standards called “Enhancing Airline Passengers Protections.” Among the proposed standards was one to allow “greater access to air travel for the significant number of individuals with peanut allergies.”165DeSoucey & Waggoner, supra note 154, at 57–59.
Although most of the standard’s components became policy, the portions accommodating peanut allergies did not.166Id. at 58.
A decade later, airlines once again relied on “scientific uncertainty” regarding the severity of airborne peanut reactions to bury another DOT accommodation initiative for allergic air passengers.167Id.
To this day, the severity of airborne or skin exposure to peanuts or tree nuts remain a contentious issue in scientific literature. While there is no documented case of fatality from airborne peanut exposure alone, such exposure can cause symptoms.168Sandra G. Tedner, Anna Asarnoj, Helena Thulin, Marit Westman, Jon R. Konradsen & Caroline Nilsson, Food Allergy and Hypersensitivity Reactions in Children and Adults—A Review, 291 J. Internal Med. 283, 283, 290 (2022) (noting that “[s]ymptoms vary from mild itching, stomach pain, and rash to severe anaphylaxis” depending on the specific food allergy).
A 2023 study estimated that allergic reactions account for 2% to 4% of all in-flight medical emergencies and 5.5% of medical events in passengers eighteen years and under.169Sangeetha Mohan Kodoth, Paulo Alves, Kathryn Convers, Karla Davis, Christopher Chang & Infectious Diseases and International Travel Committee of the ACAAI, The Frequency and Characteristics of Epinephrine Use During in-Flight Allergic Events, 130 Annals of Allergy, Asthma & Immunology 74, 74 (2023).
Despite failed efforts to formally regulate the issue, commercial flights now rarely serve peanuts; major and smaller airlines, including the self-proclaimed “peanut airline” Southwest, shifted to serve other, less-alarming packaged snacks.170DeSoucey & Waggoner, supra note 154, at 70.
Due to passenger complaints and DOT intervention, most airlines allow preboarding for passengers with peanut allergies so that their parties can wipe down their seats and tray tables before takeoff.171In 2019, the DOT ruled that American Airlines violated the ACAA by not allowing an allergic individual to board early to wipe down their seat surfaces. Roni Caryn Rabin, Boarding Now: Parents of Children with Food Allergies, N.Y. Times (June 19, 2019), https://www.nytimes.com/2019/06/19/health/nut-allergies-airlines.html [perma.cc/7XT7-3UJ4]; see also Gill, supra note 20, at 97.
Some airlines announce midflight that someone onboard possesses peanut allergies and ask passengers to refrain from consuming peanuts and peanut-based products, a softened adoption of a third-party accommodation since no sanctions exist for those passengers who refuse.172Jacob Passy, Southwest Airlines Bans Peanuts—See How Other Airlines Handle Allergies, Mkt. Watch (July 14, 2018), https://www.marketwatch.com/story/southwest-airlines-bans-peanuts-but-allergy-policies-vary-wildly-among-carriers-2018-07-11 [perma.cc/J33Y-UEYM]; see Ashley T. Davis, Airline Travel for Passengers with Allergies, Allen & Allen (Mar. 3, 2016), https://www.allenandallen.com/blog/airline-travel-for-passengers-with-peanut-and-tree-nut-allergies [perma.cc/KY3F-DTBN].
Other airlines simply remind passengers that bringing peanuts into the cabin could be dangerous to passengers with allergies, but, again, do not oblige passengers to refrain from peanut consumption.173DeSoucey & Waggoner, supra note 154, at 63, 70.
Because many airlines adopted third-party accommodations or more classic disability accommodations for allergic passengers, the current landscape allows consumers to choose the safest airline for them. Therefore, informal self-regulation arising from the fear of tort liability significantly limited (but did not fully eradicate) peanut presence on airplanes.174On the importance of informal self-regulation in tort law, see John C.P. Goldberg & Benjamin C. Zipursky, Triangular Torts and Fiduciary Duties, in Contract, Status, and Fiduciary Law 239, 256 (Paul B. Miller & Andrew S. Gold eds., 2017) (“Professionals escape more formal regulation in part because they impose and accept a certain amount of formal and informal self-regulation.”).
Yet airlines embracing informal self-regulation to avoid litigation from, and potential liability for, passengers with allergies also disadvantaged some of these same passengers. Families have reported being escorted off planes when airline staff determined it would be best for them not to fly “based on the severity of the allergy and the need to divert the airline if anyone were eating nuts.”175Roni Caryn Rabin, Travelers with Nut Allergies Clash with Airlines, N.Y. Times (Jan. 26, 2017), https://www.nytimes.com/2017/01/26/well/family/travelers-with-nut-allergies-clash-with-airlines.html [perma.cc/BSJ6-4QHR].
Airlines repeatedly removed passengers from planes after they asked whether nuts would be served or requested to preboard to disinfect their seats.176Id. A website initiated by a mother of an allergic child called The No Nut Traveler has collected such stories and encourages passengers to file complaints against airlines with DOT. See Reader Stories, The No Nut Traveler, https://nonuttraveler.com/reader-stories [perma.cc/8TZJ-KF3U].
This is the cost of informal self-regulation as opposed to formalizing a rule through regulation.
Allergic passengers’ failed attempts to sue airlines for not asking other passengers to refrain from consuming peanut-based products (a third-party accommodation) demonstrate another limitation of self-regulation. Federal courts in California and New York granted airlines’ requests for summary judgment based on express preemption provisions in the Airline Deregulation Act,177See Khan v. Am. Airlines, Inc., No. 08 CV 5246-NRB, 2008 WL 5110852, at *5 (S.D.N.Y. Nov. 26, 2008); Gleason v. United Airlines, Inc., No. 2:13–cv–01064–MCE–DAD, 2015 WL 2448682, at *2 (E.D. Cal. May 19, 2015).
which prohibits states from “enact[ing] or enforc[ing] a law . . . related to a price, route, or service of an air carrier.”17849 U.S.C. § 41713(b)(1).
Here, no claim could be brought against the airlines because courts considered the allergy announcement part of a carrier’s service.179See, e.g., Khan, 2008 WL 5110852, at *5; Gleason, 2015 WL 2448682, at *2.
C. Food Allergies at the Workplace
Food allergies also manifest in the workplace.180See generally D’Andra Millsap Shu, The Food Allergy Generation Goes to Work, 66 B.C. L. Rev. 857 (2025).
In multiple cases, employees have sued their employers for failing to accommodate their food allergies. Some employees, like Emily Kysel, succeeded. Kysel, an employee of the City of Indianapolis with a severe allergy to paprika, claimed that the city did not accommodate her service dog despite its ability to alert her to allergens because another employee had an allergy to dogs.181Complaint at 4–6, Kysel v. City of Indianapolis, No. 1:12-cv-0492 (S.D. Ind. Apr. 16, 2012).
This case, a clash between two competing access needs,182For further discussion of competing access needs and clash between accommodations, see Section VI.D.
was eventually settled, and the city paid Kysel $85,000.183 Indianapolis Pays Ex-Worker ,000 to Settle Paprika Complaint, Sentinel-Trib. (June 1, 2013), https://www.sent-trib.com/2013/06/01/indianapolis-pays-ex-worker-85000-to-settle-paprika-complaint [perma.cc/TPF2-92XA].
Less successful were other plaintiffs, like a restaurant inspector (an “environmental representative”) for the St. Louis Department of Public Health with a severe shellfish allergy who suffered multiple allergic reactions.184Mills v. St. Louis Cnty. Gov’t, No. 4:17CV0257 PLC, 2018 WL 3208581, at *1–4 (E.D. Mo. June 29, 2018).
The court found he did not disclose his disability to his employer or request any accommodations before resigning.185Id. at *7.
These cases, however, are examples of classic disability accommodations, wherein the burden to accommodate falls on the employer (the second party) and not on coworkers, as in the case of third-party accommodations.
Nevertheless, a 2022 case in Louisiana opened the door to recognizing third-party accommodations for food allergies in the workplace. Plaintiff Myrell Bergeron was a nurse technician with severe allergies to seafood; she worked for a clinic later acquired by a healthcare company.186Bergeron v. LCMC Urgent Care, LLC, No. 21-507, 2022 WL 1238616, at *1, *5 (E.D. La. Apr. 26, 2022).
Before the purchase, the clinic enforced an on-site seafood ban, a third-party accommodation.187Id. at *1.
Yet after the acquisition, the new management shifted to a classic type of accommodation, only agreeing to accommodate the plaintiff through a “seafood present” sign alerting her when seafood was in the workplace.188Id. at *1–2.
Consequently, and after she was told other employees “didn’t give a damn . . . [t]hey were going to eat their seafood,” the plaintiff suffered a series of allergic reactions and received a note from her doctor that she must work in a seafood-free environment.189Id. (alteration in original).
The plaintiff’s supervisor ridiculed her allergy and allegedly played a role in her eventual termination. She then sued for failure to accommodate and for retaliation. The employer-defendant moved for summary judgment, arguing that the accommodation implemented (the sign) was reasonable because the ADA does not guarantee a plaintiff their preferred accommodation, only one sufficient to meet their job-related needs.190Id. at *2–3.
The court denied summary judgment and found there was a genuine dispute of material fact as to whether the accommodation granted was reasonable considering the plaintiff’s multiple allergic reactions as a possible result of the defendant’s refusal to amend its accommodation.191Id. at *10.
In other words, similar to what happened with smoking at work, the court acknowledged the possibility that classic accommodations cannot sufficiently accommodate a person’s food allergies. A reasonable jury could find a third-party accommodation that bans allergenic food in the workplace an appropriate and reasonable remedy.
Whether in schools, air travel, or the workplace, we can conclude from the multiple contexts in which accommodations for food allergies appear that various parties accept and recognize the concept of third-party accommodation. Despite the lack of formal regulation preventing schools, airlines, or employers from prohibiting other students, passengers, or employees from bringing allergenic foods into the environment, informal self-regulation plays an important role in allowing this third-party accommodation (at least part of the time). It may well be that greater awareness and even public panic around food allergies helped shape this acceptance and willingness to ask others to forfeit some of their freedom (albeit not without protest) to accommodate people with food allergies.
IV. Masking as Third-Party Accommodations
Masks could easily be viewed as the obvious, most visible symbol of the COVID-19 pandemic.192Dorfman, supra note 72, at 403–04.
On April 3, 2020, a month into the pandemic, the CDC recommended that every person over two years old wear face coverings in public unless their condition exempted them from doing so.193 Shana Kushner Gadarian, Sara Wallace Goodman & Thomas B. Pepinsky, Pandemic Politics: The Deadly Toll of Partisanship in the Age of COVID 100 (2022); Lindsay F. Wiley, Democratizing the Law of Social Distancing, Yale J. Health Pol’y, L. & Ethics, 2020, at 50, 75; Dorfman, supra note 72, at 403.
During his first days in office, President Biden signed executive orders mandating masks on federal property and during interstate travel.194Exec. Order No. 13991, 86 Fed. Reg. 7045, 7045–46 (Jan. 20, 2021).
Masking, however, became a clear illustration of how prosocial health behavior was politicized throughout the pandemic.195 Gadarian, Goodman & Pepinsky, supra note 193, at 100.
This politicization created a view among many that masks, despite the mounting evidence of their effectiveness in mitigating the spread of COVID-19, 196Id. at 103.
are unnecessary, ineffective, and even a way to restrict personal freedom and increase social control197Id. at 110.
. The decision not to mask in public hurt all members of society but disproportionately affected immunocompromised disabled people. According to the CDC, the “immune response to COVID-19 vaccination may not be as strong [for immunocompromised individuals] as in people who are not immunocompromised.”198COVID-19 Vaccines for People Who Are Moderately or Severely Immunocompromised, CDC (May 31, 2023), https://www.cdc.gov/coronavirus/2019-ncov/vaccines/recommendations/immuno.html [perma.cc/VT5M-ETXS].
Disabled individuals are also more susceptible to major health complications from exposure to COVID-19 due to underlying medical conditions.199Robyn M. Powell, Applying the Health Justice Framework to Address Health and Health Care Inequities Experienced by People with Disabilities During and After COVID-19, 96 Wash. L. Rev. 93, 108 (2021); Jordan Grunawalt, The Villain Unmasked: COVID-19 and the Necropolitics of the Anti-Mask Movement, 41 Disability Stud. Q. (2021), https://dsq-sds.org/article/id/780 [perma.cc/ZDB7-LJF9].
Therefore, when it comes to disabled, immunocompromised individuals, vaccine availability and effectiveness cannot replace the need to use masks as a mitigation measure.
By fall 2021, ten Republican-led states—Arizona, Arkansas, Florida, Georgia, Iowa, South Carolina, Oklahoma, Texas, Utah, and Virginia—issued executive orders or enacted laws prohibiting mask mandates in schools and universities.200 Gadarian, Goodman & Pepinsky, supra note 193, at 104; Stacey Decker, Which States Banned Mask Mandates in Schools, and Which Required Masks?, Educ. Wk. (July 8, 2022), https://www.edweek.org/policy-politics/which-states-ban-mask-mandates-in-schools-and-which-require-masks/2021/08 [perma.cc/F86S-AQ25]; Barbara Hoffman, Accommodating Disabilities in the Post-COVID-19 Workplace, 11 Ind. J.L. & Soc. Equal. 51, 84–85 (2023).
These bans devastated immunocompromised people with disabilities, students, teachers, staff, and professors alike.201See Mical Raz & Doron Dorfman, Bans on COVID-19 Mask Requirements vs Disability Accommodations: A New Conundrum, JAMA Health F. (Aug. 6, 2020), https://jamanetwork.com/journals/jama-health-forum/fullarticle/2782893 [perma.cc/85R9-G2XB].
These politically motivated state laws undermine decades of efforts to ensure the inclusion of disabled individuals in schools and higher education. Third-party accommodation in the form of masking provides a remedy.
Advocates could frame masking as an ADA-approved reasonable modification to these mask ban policies because masking is “reasonable on its face,” meaning it is feasible for the employer to implement, considering the ubiquity of masks and their low price.202See U.S. Airways, Inc. v. Barnett, 535 U.S. 391, 401 (2002).
The second-party defendant203Meaning, the employer under Title I, the provider of services under Title II, or “any program or activity receiving Federal financial assistance” under Section 504. 29 U.S.C. § 794(a).
cannot argue masking poses an undue burden because it entails little or no financial cost.204See Raz & Dorfman, supra note 201 (analyzing the ADA’s reasonable accommodations mandate found in 42 U.S.C. §§ 2111(9), 2111(10)(B), 12112(b)(5)).
It should be emphasized that masking as a reasonable third-party accommodation does not entail implementing a universal mask mandate. Rather it entails an individualized remedy, such as an immunocompromised professor requiring all students coming to office hours—where they cannot keep social distance—to mask when entering the room, or an immunocompromised student asking those sitting around him in class to mask during the lesson (specifically where the students may rotate their seats between classes).
Relying on this idea, in late 2021, disability rights organizations and parents of disabled school children in states with mask mandate bans turned to federal courts to enforce the concept that masking could be considered a reasonable disability accommodation under the ADA and Section 504.205See Wendy E. Parmet, Constitutional Contagion: COVID, the Courts, and Public Health 116 (2023); Michelle M. Mello & David M. Studdert, The Political and Judicial Battles over Mask Mandates for Schools, JAMA Health F. (Oct. 28, 2021), https://jamanetwork.com/journals/jama-health-forum/fullarticle/2785843 [perma.cc/88WQ-CH8H]. However, some litigation remained in state courts. For example, an Arizona state court found that the state law prohibiting mask mandates violated rules under state law. Specifically, the mask requirement ban violated the “title requirement” after being enacted as law that relates to “budget restrictions” without having to do with budgetary issues, along with the single subject rule requiring statutes to cover only one area. The court therefore declared the mask requirement ban void. Ariz. Sch. Bds. Ass’n v. Arizona, No. cv2021012741, 2021 WL 4487632, at *9–10 (Ariz. Super. Ct. Sep. 27, 2021), aff’d, 252 Ariz. 219 (2022). The Supreme Court of Oklahoma found unconstitutional a new state law prohibiting mask mandates and vaccine mandates by school districts unless the governor declares a state of emergency in that jurisdiction. The state constitution does not allow the governor to have statutory or constitutional power over the school boards and cannot decide for them when to implement public measures. Therefore, school districts could implement masking and vaccine mandates after consulting with their local county health department. Ritter v. State, 520 P.3d 370, 381 (Okla. 2022). Outside of laws prohibiting mask requirements, the Arkansas Supreme Court ruled against parents objecting to their child wearing masks based on school district policy, stating, “[T]he District’s policy is not, ‘beyond all question, a plain, palpable’ violation of the parents’ constitutional rights to care for their children.” Bentonville Sch. Dist. v. Sitton, 643 S.W.3d 763, 771 (Ark. 2022).
These suits resulted in a circuit split.
A. Court Decisions Approving Masking as Third-Party Accommodations
The first major victory for disabled, immunocompromised children, their parents, and disability rights organizations came from the Eighth Circuit in January 2022. The Iowa state legislature passed a new law, Section 280.31, prohibiting schools and school districts from requiring masks.206Arc of Iowa v. Reynolds, 24 F.4th 1162, 1168 (8th Cir. 2022).
A group of parents of disabled children and The Arc, a disability rights organization, successfully enjoined the law at the district court and later at the Eighth Circuit. In Arc of Iowa v. Reynolds, the Eighth Circuit found the plaintiffs suffered injuries likely to be redressed by an injunction.207Id. at 1172. In May 2022, the Eighth Circuit vacated as moot the district court’s preliminary injunction to allow masking in schools due to a change in conditions: the availability of COVID-19 vaccination for children (not available at the time the Iowa litigation started). Arc of Iowa v. Reynolds, 33 F.4th 1042, 1044 (8th Cir. 2022). Importantly, Judge Kelley noted that the district court, on remand, could allow for masking as a reasonable accommodation for Iowa schoolchildren through interpretation of the state law: “Irrespective of the outcome of this litigation, parents of children with disabilities may still seek accommodations to ensure their children may safely access their schools as the COVID-19 pandemic wears on. Section 280.31 explicitly includes an exception when ‘any other provision of law’ requires face coverings.” Id. at 1049–50 (Kelly, J., dissenting).
Specifically, the court noted that some of the schools already had mask requirements in place before the law’s passage, and enjoining Section 280.31 would lead these schools to return to such requirements.208The Eighth Circuit also noted that “when the district court entered the preliminary injunction, 24 different Iowa school districts implemented mask requirements.” Arc of Iowa, 24 F.4th at 1172.
The Eighth Circuit equated masking to wheelchair ramps, arguably the most intuitive and symbolic type of disability accommodation.209See id. at 1175 (“Face masks, like wheelchair ramps, render school buildings accessible to a part of the public—students and adults alike—that otherwise could not access them as the rest of the public does.”).
However, the Eighth Circuit approved a more limited injunction than the district court, applying only to plaintiffs’ schools and districts instead of all school districts in the state.210Id. at 1181.
The Western District of Virginia delivered another win for students with disabilities in March 2022, two months after Arc of Iowa. In Seaman v. Virginia, parents of disabled children filed to enjoin Executive Order 2, which allowed parents to opt their children out of masking requirements in Virginia schools even if the school mandated masking.211Seaman v. Virginia, 593 F. Supp. 3d 293, 299 (W.D. Va. 2022).
The district court determined that masking was a necessary precaution for disabled students, finding persuasive the plaintiffs’ evidence that optional masking made returning to the classroom unsafe (after attending school virtually) and that other risk mitigation strategies could not substitute for masking (the exact opposite conclusion the Fifth Circuit would come to just four months later in E.T. v. Paxton).212Id. at 324–25; see E.T. v. Paxton, 41 F.4th 709, 717–18 (5th Cir. 2022).
Significantly, the court cited a nonsmoking ADA case from the 1990s and specifically stated that the possibility of allowing third-party accommodations would limit “third parties’ freedom to act in [disabled people’s] presence.”213Seaman, 593 F. Supp. at 327.
The court therefore enjoined the state from enforcing the executive order against disabled students asking for masking at their schools, concluding that the schools must consider whether their request was a reasonable modification.214Id. at 330.
Here again, similar to Arc of Iowa, the court limited the injunction to the plaintiffs and their schools, not all state school districts.215Id.
After the Commonwealth of Virginia appealed the decision to the Fourth Circuit,216See Seaman v. Virginia, No. 22-1455, 2022 WL 15798679 (4th Cir. Aug. 24, 2022).
the parties reached a settlement that required Virginia to send a letter to each plaintiff’s district superintendent directing them to allow reasonable masking accommodations as determined through an interactive process between the students’ parents and the school.217Settlement Agreement at 2–3, Seaman v. Virginia, F. Supp. 3d 293 (W.D. Va. 2022) (No. 22-cv-6) (on file with the Michigan Law Review).
Interestingly, the settlement also called on the schools to “protect the state-law rights of parents who have decided under S.B. 739 and E.O. 2 that their children will not wear a mask.”218Id. at 3.
It declared that schools should take reasonable steps to accommodate nonmasking students, such as offering them an alternative classroom or seat assignment.219Id.
In December 2022, the Eleventh Circuit released an opinion taking seriously requests for a third-party accommodation to allow for students with disabilities to attend school.220L.E. ex rel. Cavorley v. Superintendent of Cobb Cnty. Sch. Dist., 55 F.4th 1296 (11th Cir. 2022).
In L.E. v. Superintendent of Cobb County School District, parents of students with respiratory disabilities filed a lawsuit and motion for a temporary restraining order against Cobb County School District.221Id. at 1299.
The district initially promised to abide by CDC guidelines and maintain existing safety procedures for the 2021–2022 school year.222Id. The safety policy also included “social distancing, frequent cleaning and sanitizing of classrooms, and strict quarantine requirements” during the 2020–2021 school year. Id.
However, after students elected to attend in-person classes, the school district ended many of its safeguards, including mandatory masking.223Id.
Outraged by the district’s sudden reversal, the plaintiffs removed their immunocompromised children from in-person schooling and alleged that the school district failed to provide “reasonable accommodations for access to in-person schooling,” meaning the student “would suffer irreparable harm.”224Id.
The Northern District of Georgia initially denied the plaintiff-appellants’ motion for a temporary restraining order and preliminary injunction.225Id. The district court saw virtual attendance of schools a reasonable accommodation and repeated the rule that defendants are not required to provide plaintiffs with their preferred accommodation, here universal masking. The court mentioned lack of evidence that disabled students’ grades or performances had in any way suffered from virtual education. L.E. v. Ragsdale, 568 F. Supp. 3d 1364, 1369 (N.D. Ga. 2021), rev’d sub nom. L.E. ex rel. Cavorley v. Superintendent of Cobb Cnty. Sch. Dist., 55 F.4th 1296 (11th Cir. 2022). The acceptance of remote, virtual, schooling as a reasonable accommodation is a contentious one. The Tennessee district court, for example, did not accept it as one. S.B. ex rel. M.B. v. Lee, 566 F. Supp. 3d 835, 861 (E.D. Tenn. 2021).
The school district argued plaintiff-appellants’ injunction was moot because “CDC COVID-19 guidelines no longer recommend[ed] mandatory masking, and the Students argued for a mask mandate at the motions hearing.”226L.E., 55 F.4th at 1300.
The Eleventh Circuit, however, identified a live controversy because the students did not ask for mandatory masking alone; rather, the students asked that the school district “ ‘strictly comply with each and every one of the CDC’s recommendations,’ ” including guidance on how to accommodate students with disabilities.227Id. at 1301 (quoting from the motions hearing).
Accordingly, the Eleventh Circuit found that the district court abused its discretion when it misconstrued “the scope of the ‘service, program or activity’ the Students [sought]” by reframing the students’ argument as a right to education generally, rather than a right to in-person education.228Id. at 1301–03.
Emphasizing disabled students’ right to attend in-person schooling (not the virtual alternative), the Eleventh Circuit evoked the Supreme Court’s holding in Olmstead v. L.C. ex rel. Zimring that unjustified isolation is a form of disability discrimination.229Id. at 1303; see Olmstead v. L.C. ex rel. Zimring, 527 U.S. 581, 597 (1999).
Moreover, the Eleventh Circuit referred to the disparate impact theory of discrimination whereby “facially neutral, uniformly applied policies can give rise to discrimination claims without evidence of disparate treatment.”230L.E., 55 F.4th at 1303.
This can occur when policies refuse to allow individual masking as an accommodation. Accordingly, when reversing and remanding the case, the Eleventh Circuit ordered the lower court to consider disparate impact when considering the students’ claims.231Id. at 1303–04.
Although the Eleventh Circuit did not differentiate between universal masking and third-party accommodations, such differentiation would likely be discussed on remand or in the parties’ negotiations.
B. Court Decisions Prohibiting Masking as Third-Party Accommodations
Disabled, immunocompromised students also lost bids for masking accommodations. In November 2021, disabled students and Disability Rights Texas received an injunction from the Western District Court of Texas against Governor Abbott’s Executive Order GA-38, which forbade school districts and governmental entities from mandating masking.232E.T. v. Morath, 571 F. Supp. 3d 639 (W.D. Tex. 2021), rev’d sub nom E.T. v. Paxton, 41 F.4th 709 (5th Cir. 2022).
This win, however, was short-lived. In December 2021, the Fifth Circuit imposed a stay pending the appeal of the injunction,233E.T. v. Paxton, 19 F.4th 760, 763 (5th Cir. 2021).
asserting that the plaintiffs did not show any concrete, actual, or imminent injury caused by GA-38’s enforcement.234Id. at 765.
Because the plaintiffs’ increased infection claims did not satisfy the “actual or imminent” requirement for an injury arising from GA-38, the injury appeared speculative or tentative.235Id. at 765–66.
In July 2022, the Fifth Circuit in E.T. v. Paxton reversed the district court’s injunction.236E.T. v. Paxton, 41 F.4th 709 (5th Cir. 2022).
Repeating its view that disabled students faced speculative harm, the Fifth Circuit emphasized potential alternative precautions such as “vaccines, plexiglass, hand sanitizer, social distancing, and more,” to protect students,237Id. at 716–17.
ignoring evidence that these other measures work best in conjunction with masking.238Indeed, the CDC guidance indicated that schools should use multiple prevention strategies, yet consistent masking is always a part of such strategies. Science Brief: Transmission of SARS-CoV-2 in K-12 Schools, CDC, https://stacks.cdc.gov/view/cdc/104303 [perma.cc/LY85-BJXU]; Press Release, CDC, CDC Updates Operational Strategy for K-12 Schools to Reflect New Evidence on Physical Distance in Classrooms, https://archive.cdc.gov/www_cdc_gov/media/releases/2021/p0319-new-evidence-classroom-physical-distance.html [perma.cc/J3HU-KH72] (recommending “all students remain at least 3 feet apart in classrooms where mask use is universal” (emphasis added)). There is no evidence to support the Fifth Circuit’s speculation that other preventive measures are sufficient without masking.
The Paxton Fifth Circuit decision from December 2021 served as the basis for denying an injunction request from a group of Pennsylvania parents in the January 2022 case Doe 1 v. Upper Saint Clair School District.239Doe 1 v. Upper Saint Clair Sch. Dist., 581 F. Supp. 3d 711, 722–26 (W.D. Pa. 2022), rev’d, No. 22-1141, 2022 WL 2951467 (3d Cir. Mar. 1, 2022).
In this case, the Western District Court of Pennsylvania denied an injunction against a school board’s optional masking policy, positively citing E.T. v. Paxton and agreeing that the “binary choice . . . [to] stay home or catch COVID-19 . . . is a false one” since alternative measures can protect students.240Id. at 723 (quoting Paxton, 19 F.4th at 66). In the words of the court:
It bears repeating what was stated above: Plaintiffs do not ask for an accommodation permitting Child Does 1-5 to mask. They have every right to do so. Rather, they take the position that the only appropriate accommodation is to mandate that the entire school community mask so long as transmission of COVID-19 in Allegheny County is at a “substantial” or “high” level.
Id. at 732–33.
The plaintiffs requested a universal masking policy, not a third-party accommodation that only applies to those coming in contact with the disabled student.241Id. at 732–33.
The court found this remedy, presented as an accommodation, unreasonable and unprecedented242Id. at 733.
because the school district adopted other precautionary measures (physical distancing, cleaning and ventilation, contact tracing, testing, and vaccination)243Id. at 732.
and the reasonable accommodations doctrine does not require defendants to implement the plaintiffs’ preferred or requested accommodation provided they offer meaningful access to education.244Id. at 733.
The Pennsylvania court stated that neither it nor the plaintiffs could find even “a single case” in which schools required third parties to use protective gear to accommodate a disabled student outside of the COVID-19 context.245Id. at 733–34 (“Aside from cases addressing COVID-19, the Court was unable to locate a single case where a court held that a reasonable accommodation for an immunocompromised or otherwise vulnerable person was to require all other students and staff of a school, or constituents of an institution or community, to wear a mask or any other type of personal protective equipment.”).
Both the plaintiffs’ proposed remedy and the court’s focus on what could constitute a reasonable third-party accommodation are flawed. As explained earlier, a universal policy cannot be considered a reasonable accommodation because it is not individualized.246See supra Part IV.
Therefore, instead of framing masking as a blanket policy, it would have been more effective for the plaintiffs to request masking as a third-party accommodation, so that only those coming into contact with the students would need to wear masks.
The court’s comment that it could not find precedent implementing such a remedy is likewise problematic. While other “communicable diseases” exist outside COVID-19, none in recent decades have reached pandemic proportions with a serious, significant death toll.247A. Wilder-Smith, COVID-19 in Comparison with Other Emerging Viral Diseases: Risk of Geographic Spread via Travel, Tropical Diseases, Travel Med. and Vaccines, Jan. 2021, at 8.
In addition, the court misstated masking accommodations’ novelty, incorrectly surmising that using “a mask or any other kind of personal protective equipment” rendered the remedy unprecedented.
Is mandating the use of protective gear any different from mandating a no-smoking policy or forbidding others from bringing allergenic foods into an institution? Though no-smoking policies and bans on allergenic foods do not technically involve “personal protective equipment,” they have the same effect on third-party behaviors and liberties. Disability case law offers an open and inclusive definition of reasonable accommodations. The Saint Clair court’s narrow fixation on gear and equipment flies in the face of decades-old third-party accommodations in other contexts.
Accommodation efforts in South Carolina also echoed Paxton. In September 2021, a court in South Carolina handed down the first federal decision challenging a mask ban. In Disability Rights South Carolina v. McMaster, local disability rights organizations and parents of disabled students petitioned for declaratory and injunctive relief to stop enforcement of Proviso 1.108, the state’s law that “bars schools and localities from requiring masking in schools.”248Disability Rts. S.C. v. McMaster, 564 F. Supp. 3d 413, 418 (D.S.C. 2021).
Here, the plaintiffs specifically asked for masking as an individualized third-party accommodation, not a universal masking mandate for all students and school staff.249Id. at 422.
The district court sympathized with this argument, concluding that a blanket masking prohibition would deny disabled students “meaningful access to in-person education, programs, services, and activities.”250Id. at 423.
It even analogized this proscription to denying absentee voting programs,251Id. at 422–23.
an act the Fourth Circuit deemed illegal in a previous case.252Nat’l Fed’n of the Blind v. Lamone, 831 F.3d 494 (4th Cir. 2016).
The court went further, equating mask wearing to ramps—the classic accommodation providing access to physically disabled people—offering other courts a similar framework to consider masking.253Id. at 427–28.
The district court also held that the harm from contracting COVID posed an “irreparable harm in the absence of injunctive relief.”254Id. at 425.
It seemed that proposing individualized third-party accommodations, and thereby granting schools flexibility in dealing with disabled students instead of a universal masking policy, presented a winning strategy for plaintiffs.255Id.
This holding and reasoning underwent a dramatic change upon appeal to the Fourth Circuit in January 2022. Like the Fifth Circuit in Paxton, the Fourth Circuit denied the appellees’ standing,256Disability Rts. S.C., 24 F.4th at 903.
expressing skepticism that enforcing the ban would create a “credible threat” to disabled students.257Id.
In addition, the Fourth Circuit did not see how the harm, deemed speculative, could be traced to Governor McMaster, who “ha[d] no role in enforcing the law at issue.”258Id. at 902.
Finally, because the appellees’ children attended schools that chose not to implement mask mandates, the Fourth Circuit found that an injunction would not affect appellees’ children.259Id. at 904.
The decisions by the South Carolina District Court and the Fourth Circuit present striking differences. Though the district court engaged with substantial issues relating to students’ health and rights under disability law, the Fourth Circuit used procedural rules to obstruct student claims without even discussing issues of equal access to public schools.260Id.
The legal battle for masking as accommodations in Tennessee was unusually convoluted; ultimately, the Sixth Circuit vacated the injunction on the state law banning mask requirements in schools.261R. K. ex rel. J. K. v. Lee, 53 F.4th 995, 1002 (6th Cir. 2022).
Though the governor initially enacted the ban as an executive order, two district courts subsequently enjoined its implementation, prompting the legislature to later replace the order with a state law.262Id. at 998.
A third district court enjoined this law, a move which survived a first appeal to the Sixth Circuit but was vacated on a second appeal.263R.K. ex rel. J.K. v. Lee, No. 22-5004, 2022 WL 1467651 (6th Cir. May 10, 2022).
All three Tennessee district court decisions that enjoined the ban deviated from other courts’ narrower support for individual third-party accommodations, opting instead to implicitly support universal masking mandates. The plaintiffs’ choice to pursue this remedy arguably played a role in the Sixth Circuit’s final decision to vacate the injunction.
In September 2021, the Western District Court of Tennessee enjoined Executive Order 84, which allowed school parents to opt out of mask requirements in schools.264G.S. ex rel. Schwaigert v. Lee, 560 F. Supp. 3d 1113, 1117 (W.D. Tenn. 2021). The court spoke in strong language against the lack of adherence to public health and education expertise by the state governor. Id. at 1131–32. This seems to be an outlier approach for federal courts during the pandemic. As Professor Wendy Parmet, who, after analyzing Supreme Court cases during the pandemic, writes: “Through its decisions, the Court has made clear that federal courts rather than state or federal health officials, or even Congress, are the institutions that determine how the nation can respond to a pandemic.” Parmet, supra note 205, at 113.
The court specifically addressed the burden on third parties, accepting the plaintiffs’ argument that mandates which burdened a large group of schoolchildren, like vaccinations and school uniforms, already existed in other areas.265G.S., 560 F. Supp. 3d at 1123.
While not necessarily disability accommodations, these policies “are requirements that schools have implemented that require children to act affirmatively.”266Id.
A month later, the Eastern District Court of Tennessee reached the same conclusion and enjoined Executive Order 84.267S.B. ex rel. M.B. v. Lee, 566 F. Supp. 3d 835, 871 (E.D. Tenn. 2021).
Here again, the court compared masking mandates to wheelchair ramps,268Id. at 845.
concluding that the executive order created a “catch-22” by preventing the school district from offering a mask mandate as a disability accommodation according to Section 504 and the ADA and was thus preempted.269Id. at 849.
The state argued that because the Sixth Circuit previously found a no-fragrance accommodation for a person with MCS unreasonable, the court should reject a universal masking request.270Id. at 863.
The court denied the argument by minimizing MCS conditions, a trend within the courts explore later in this Article.271Id. at 863–64 (citing Montenez-Denman v. Slater, No. 98-4426, 2000 WL 263279, at *1 (6th Cir. Mar. 1, 2000)) (“The plaintiff in Montenez-Denman had a mere ‘sensitivity’ to fragrances in perfumes and colognes. Plaintiffs, on the other hand, have medical conditions that would likely cause them to die from COVID-19. Governor Lee cannot seriously argue that these two cases, and the accommodations at issue in each, are alike. The plaintiff’s requested accommodation of a fragrance-free environment in Montenez-Denman had virtually nothing do with the safety of the workplace, whereas Plaintiffs’ requested accommodation of a mask mandate against COVID-19 has everything to do with the safety of access to school buildings.” (citation omitted)).
In December 2021, the District Court of the Middle District of Tennessee enjoined a Tennessee law enacted in place of Executive Order 84.272R.K. ex rel. J.K. v. Lee, 575 F. Supp. 3d 957 (M.D. Tenn. 2021).
The new law, Title 14, required that “each individual school in this state must clear a number of significant hurdles before instituting (or re-instituting) a school-wide mask mandate.”273Id. at 973.
The court criticized this language as stricter than Executive Order 84.274Id. at 981.
Title 14 directly addresses masking as a disability accommodation. To get such an accommodation, a student’s parents need to submit a written request to the school’s principal, who possesses the discretion to accept or deny it.275Id. at 986.
If the principal approves the request, the school would require other students to mask if they are seated for more than fifteen minutes within six feet of the disabled student.276Id.
The court stated that this requirement impeded the school’s discretion to best accommodate the students in situations outside the classroom (like in the hallways or the cafeteria).277Id.
By impeding the school’s discretion, the law does not allow for the individualized inquiry requirement.278Id. at 986–87.
The court thus accepted the plaintiffs’ desire to return “to the status quo as it existed prior to the enactment of Title 14,” reestablishing local school districts’ authority to implement masking.279Id. at 988.
“This would allow parents . . . to engage in the interactive process with their local school boards.”280Id.
In May 2022, the Sixth Circuit denied an appeal of the Tennessee district court’s decision and left the injunction intact.281R.K. ex rel. J.K. v. Lee, No. 22-5004, 2022 WL 1467651, at *2 (6th Cir. May 10, 2022).
Yet six months later, in November 2022, the Sixth Circuit vacated the injunction for lack of standing.282R. K. ex rel. J. K. v. Lee, 53 F.4th 995 (6th Cir. 2022).
The Sixth Circuit found that the plaintiffs failed to prove an injury-in-fact because Title 14 had a reasonable accommodation provision and none of the school children contracted COVID as a consequence of not having universal masking.283Id. at 999. The court also failed to find the injury traceable to or redressable by the defendants, the governor or commissioner. Id. at 999–1001.
Relying on Paxton and McMaster, the court noted that there could have been other reasonable accommodations under the ADA apart from universal masking.284Id. at 1001.
In this regard, the Sixth Circuit stated: “There is reason to think that a more tailored accommodation—perhaps even the six-foot bubble accommodation contemplated by the Act—would be sufficient to comply with the ADA.”285Id.
Although this decision might have been driven by the politics of masking, arguing for an individualized, or in the court’s words “more tailored,” third-party accommodation as the appropriate remedy in the case could have facilitated a different decision.
C. Masking Accommodations in Schools—A Survey of the Status Quo and Future Challenges
Five federal courts (district courts in Virginia, Pennsylvania, Iowa, the Eighth Circuit, and the Eleventh Circuit) have upheld masking as an accommodation in schools.286Seaman v. Virginia, 593 F. Supp. 3d 293 (W.D. Va. 2022); Doe 1 v. Perkiomen Valley Sch. Dist., 585 F. Supp. 3d 668 (E.D. Pa. 2022); Arc of Iowa v. Reynolds, 566 F. Supp. 3d 921 (S.D. Iowa 2021); Arc of Iowa v. Reynolds, 24 F.4th 1162 (8th Cir. 2022); L.E. ex rel. Cavorley v. Superintendent of Cobb Cnty. Sch. Dist., 55 F.4th 1296 (11th Cir. 2022).
Four of them allowed masking as an individualized third-party accommodations,287The differentiation between universal masking and individualized third-party accommodations did not come up explicitly in the Eleventh Circuit decision. L.E., 55 F.4th at 1296.
requiring those who encounter a disabled, immunocompromised individual to wear masks in their presence.288Seaman, 593 F. Supp. 3d at 293; Perkiomen Valley Sch. Dist., 585 F. Supp. 3d at 668; Arc of Iowa, 566 F. Supp. 3d at 921; Arc of Iowa, 24 F.4th at 1162.
This solution allows school districts to exercise flexibility, discretion, and creativity when dealing with vulnerable individuals, in contrast to accommodations that require a universal masking policy (an approach taken by Tennessee district courts and a Pennsylvania district court). Nevertheless, one could imagine a situation where masking as a third-party accommodation resembles a de facto universal masking policy, for instance in a school with many students with disabilities. Even in that situation, third-party accommodations fit the individualization requirement for reasonable accommodations better than a blanket-policy remedy.
Six federal courts—district courts in Florida,289Hayes v. DeSantis, 561 F. Supp. 3d 1187, 1208 (S.D. Fla. 2021). Nevertheless, in dicta, the Florida court approved of the concept of masking as third-party accommodations. The court opined that an accommodation “implementing mask requirements in specific classrooms” where a disabled student studies could be achieved even without enjoining the executive order. Id. at 1202–03.
Pennsylvania, and Georgia and the Fifth, Fourth, and Sixth Circuits—have rejected masking as a reasonable disability accommodation.290Hayes, 561 F. Supp. 3d at 1187; Doe 1 v. Upper Saint Clair Sch. Dist., 581 F. Supp. 3d 711 (W.D. Pa. 2022); L.E. v. Ragsdale, 568 F. Supp. 3d 1364 (N.D. Ga. 2021), rev’d sub nom. L.E. ex rel. Cavorley v. Superintendent of Cobb Cnty. Sch. Dist., 55 F.4th 1296 (11th Cir. 2022); E.T. v. Paxton, 41 F.4th 709 (5th Cir. 2022); Disability Rts. S.C. v. McMaster, 24 F.4th 893 (4th Cir. 2022); R.K. ex rel. J.K., 53 F.4th 995 (6th Cir. 2022).
There is little doubt that masking’s politicization played a role in these court decisions.291 Gadarian, Goodman & Pepinsky, supra note 193, at 100.
Republicans’ rejections of masking derived from what scholars called the “focus on freedom and rugged individualism (as in frontier culture) or toxic masculinity.”292Id. at 104 (citation omitted).
When the Department of Health and Human Services declared an end to the COVID-19 public health emergency in May 2023, healthcare facilities became the next battleground for masking accommodations.293COVID-19 Public Health Emergency, U.S. Dep’t of Health & Hum. Servs. (Dec. 15, 2023), https://www.hhs.gov/coronavirus/covid-19-public-health-emergency/index.html [perma.cc/YTG8-US9P].
Though the CDC recommends masking in healthcare facilities,294Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, CDC, (May 8, 2023), https://stacks.cdc.gov/view/cdc/128419 [perma.cc/BED2-XN6F].
most states do not require these facilities to follow the CDC guidance.295Andy Markowitz, State-by-State Guide to Face Mask Requirements, AARP (May 1, 2024), https://www.aarp.org/health/healthy-living/info-2020/states-mask-mandates-coronavirus.html [perma.cc/MG6S-5YZR].
Therefore, many clinicians and staff at hospitals, clinics, and nursing homes nationwide stopped regularly wearing masks. Thus, a conflict arises when immunocompromised, disabled patients ask for third-party masking accommodations that implicate the providers and their staff.296Doron Dorfman, Mical Raz & Zackary Berger, Physicians’ Refusal to Wear Masks to Protect Vulnerable Patients—An Ethical Dilemma for the Medical Profession, JAMA Health F. (Nov. 17, 2023), https://jamanetwork.com/journals/jama-health-forum/fullarticle/2811897 [perma.cc/Y8ZS-UXCZ]; see also Megan Molteni, As Masks Are Shed, a Routine Visit to a Medical Office Can Pose Covid Risks for Some Patients, Stat News (Sep. 7, 2022), https://www.statnews.com/2022/09/07/routine-visit-to-medical-office-can-pose-covid-risk [perma.cc/GEQ6-S7JG].
Due to masking’s politicization, such requests can create tension in the doctor-patient relationship.297Katherine A. Macfarlane, A Patient’s Right to Masked Health Care Providers, Bill of Health (July 20, 2023), https://blog.petrieflom.law.harvard.edu/2023/07/20/a-patients-right-to-masked-health-care-providers [perma.cc/UF6R-8GKR]. On the already contentious relationship between healthcare providers and disabled patients, see Mary Crossley, Embodied Injustice: Race, Disability, and Health 38, 80 (2022).
Two examples illustrate this tension. In May 2023, Mass General Brigham in Boston announced an end to its universal masking policy.298 Mass Gen. Brigham, Masking, https://www.massgeneralbrigham.org/en/patient-care/patient-visitorinformation/planning-your-visit/mask-policy [perma.cc/ES95-NL8Z].
The hospital’s subsequent refusal to respect masking accommodations—conveyed by an official announcement that a patient “cannot ask staff members to wear a mask, because our policies no longer require it”—angered disability rights activists.299Sarah Betancourt, Immunocompromised Patients Feel Unsafe as Boston Hospitals Drop Universal Masking, GHB News (Aug. 8, 2023), https://www.wgbh.org/news/local-news/2023/05/17/immunocompromised-patients-feel-unsafe-as-boston-hospitals-drop-universal-masking [perma.cc/9ACV-AREZ].
As a result, the hospital removed the language from its website and released a statement clarifying that “patients can ask, but providers determine when and if masking in a particular situation is clinically necessary.”300Id.
This problem stretches beyond Massachusetts. In mid-2023, immunocompromised patients used social media to report physician refusals to mask despite patient requests, leaving disabled patients without access to healthcare.301See, e.g., Charis Hill (@BeingCharisBlog), Twitter (July 6, 2023), https://twitter.com/BeingCharisBlog/status/1677011803497439232?s=20 [perma.cc/5TQ9-48UV]; Max G (@maxwellhallel), Twitter (Mar. 23, 2023), https://twitter.com/maxwellhallel/status/1638949040728715264 [perma.cc/H95P-MQYJ]; Michael Collins Morton (@MCM54321), Twitter (July 9, 2023), https://twitter.com/MCM54321/status/1678127357562081281?s=20 [perma.cc/E78B-ZX49].
It remains to be seen whether and how the courts will handle this new tension.
V. No-Fragrance Policies as Third-Party Accommodations
A. The Elusive Nature of Fragrance and Chemical Sensitivity Conditions
Fragrance and chemical sensitivity is an umbrella term for a number of medical conditions302Those include allergic rhinitis, vasomotor rhinitis, nonallergic rhinitis with eosinophilia syndrome, chronic rhinitis, and multiple chemical selectivity. See Jonathan A. Bernstein, Characteristics of Nonallergic Vasomotor Rhinitis, 2 World Allergy Org. J. 102, 102 (2009); see also Gesualdo M. Zucco & Richard L. Doty, Multiple Chemical Sensitivity, Brain Scis., Dec. 2021, at 1, 1.
characterized by adverse health effects from exposure to environmental chemicals often found in commonly used fragranced consumer products.303S. Bornschein, H. Förstl & T. Zilker, Idiopathic Environmental Intolerances (Formerly Multiple Chemical Sensitivity) Psychiatric Perspectives, 250 J. Internal Med. 309, 309–10 (2001); Anne Steinemann, Ten Questions Concerning Fragrance-Free Policies and Indoor Environments, Bldg. & Env’t, July 15, 2019, at 1, 1.
However, multiple chemical sensitivity (MCS), also known as environmental illness (EI), receives the most attention in academic literature.304See Steve Kroll-Smith & H. Hugh Floyd, Bodies in Protest: Environmental Illness and the Struggle Over Medical Knowledge 17 (NYU Press 1997); Bornschein, Förstl & Zilker, supra note 303.
Therefore, although the following discussion refers to peoples’ experience with MCS, most of their experiences also apply to those living with other conditions classified as fragrance sensitivity.
MCS, first articulated in medical literature by American allergist Theron Randolph in 1952,305Xi Chen, Allergic to the World: Can Medicine Help People with Severe Intolerance to Chemicals?, The Guardian (Sep. 20, 2022) (citing Theron G. Randolph, Sensitivity to Petroleum Including Its Derivatives and Antecedents, 40 J. Lab. & Clin. Med. 931 (1952)), https://www.theguardian.com/lifeandstyle/2022/sep/20/allergic-to-the-world-multiple-chemical-sensitivity-mcs-can-medicine-help [perma.cc/MRS2-E5H8]; Bornschein, Förstl & Zilker, supra note 303, at 310.
is a condition in which exposure to chemicals, toxins, and odors causes a range of symptoms, including nausea, dizziness, headaches, chest and throat pain, respiratory difficulties, extreme fatigue, and other cognitive and psychological reactions.306Zucco & Doty, supra note 302, at 1.
People with MCS experience hypersensitivity to toxins in commonly used products, such as perfumes, cleaning supplies, detergents, vehicle emissions, pesticides, plastics, and carpets.307Id.
The European Commission’s Health and Food Safety Department, the EU policymaker with jurisdiction over these matters, estimates that 3.2 to 4.2 percent of female eczema patients are “allergic to fragrances from perfumes present in various cosmetic products.”308 Health & Consumers Sci. Comms., Perfume Allergies, Eur. Comm’n (2012), https://ec.europa.eu/health/scientific_committees/opinions_layman/perfume-allergies/en/l-3/2-skin-problems.htm#2p0 [perma.cc/9JHG-GA75].
Another estimate found forty-two million individuals nationwide have some sort of EI, with the condition’s prevalence increasing by 300 percent in the last decade.309 Oliver Broudy, The Sensitives: The Rise of Environmental Illness and the Search for America’s Last Pure Place 3 (2020).
Unlike people with food allergies, people with MCS do not always exhibit immunoglobulin E (IgE), which can be a direct biological sign of an allergic reaction.310See Chiara De Luca, Desanka Raskovic, Valeria Pacifico, Jeffrey Chung Sheun Thai & Liudmila Korkina, The Search for Reliable Biomarkers of Disease in Multiple Chemical Sensitivity and Other Environmental Intolerances, 8 Int’l J. Env’t Rsch. Pub. Health 2770, 2772, 2782 (2011).
Still, since scientists only discovered IgE for food allergies in the mid-1960s after years of controversy over the condition,311See Smith, supra note 113, at 127.
activists and patients hope a reliable biomarker or a genetic predisposition for MCS will be discovered.312See Jonathan Jarry, Zeroing in on the Cause of Multiple Chemical Sensitivity, McGill Off. for Sci. & Soc’y (Sep. 25, 2021), https://www.mcgill.ca/oss/article/health/zeroing-cause-multiple-chemical-sensitivity [perma.cc/J99P-YDH2].
MCS and other types of fragrance sensitivity defy the traditional medical paradigm; no drug or surgical intervention currently cures or treats these conditions.313 Stacy Alaimo, Bodily Natures: Science, Environment, and the Material Self 128 (2010).
Patients’ only “treatment” option remains avoiding offending substances.314Id. at 114.
In that sense, MCS and fragrance sensitivity perfectly exemplify the contemporary view of disability as a complex impairment-environment interaction known as the bio-psycho-social model.315The UN Convention on the Rights of People with Disabilities and World Health Organization adopted this model into international law. See G.A. Res. 61/106, at 2 (Dec. 13, 2006); World Health Organization, Towards a Common Language for Functioning, Disability and Health: ICF 9 (2002), https://cdn.who.int/media/docs/default-source/classification/icf/icfbeginnersguide.pdf [perma.cc/9L28-5WLN]. For a discussion of the ways in which disability rights law reflects the bio-psycho-social model, see Dorfman, Disability as Metaphor, supra note 85, at 1798–800.
As environmental justice scholar Stacy Alaimo argues, “MCS requires that we rethink the boundaries of our persons as well as our notions of safety and normalcy” and thus calls for an alliance between disability rights movements and antitoxin and environmental justice movements.316 Alaimo, supra note 313, at 124.
MCS can severely affect a person’s life. In 2022, a 51-year-old Canadian woman living with MCS applied for medical assistance in dying (which expanded in Canada through controversial legislation in 2021) after an extended, and ultimately failed, effort to find accessible and affordable housing in Toronto capable of accommodating her MCS symptoms.317Avis Favaro, Woman with Chemical Sensitivities Chose Medically-Assisted Death After Failed Bid to Get Better Housing, CTVNews (Aug. 24, 2022), https://www.ctvnews.ca/health/woman-with-chemical-sensitivities-chose-medically-assisted-death-after-failed-bid-to-get-better-housing-1.5860579 [perma.cc/H5DK-LQ2C].
This story is extreme, yet many Americans living with MCS also experience great difficulty finding nontoxic housing and work environments.318See Anna Mollow, No Safe Place, 39 Women’s Stud. Q. 188, 193 (2011); see also Alaimo, supra note 313, at 3.
Along with potential housing and job insecurity, people living with MCS must exercise caution when interacting with others and can become very socially isolated.319Pamela Reed Gibson, Amy Nicole-Marie Elms & Lisa Ann Ruding, Perceived Treatment Efficacy for Conventional and Alternative Therapies Reported by Persons with Multiple Chemical Sensitivity, 111 Env’t Health Persps. 1498, 1503 (2003).
Due to its elusive nature, high variation in reactions and severity among patients, and the lack of a formal medical test, MCS has been difficult to diagnose.320Mollow, supra note 318, at 188; Zucco & Doty, supra note 302, at 2; Kroll-Smith & Floyd, supra note 304, at 20–21 (1997) (“Complicating an already complex theory, another premise of MCS is that each chemical irritant may trigger a different constellation of symptoms in each person and that every system in the body can be adversely affected.”).
In this sense, MCS and other fragrance sensitivity conditions join the ranks of conditions like fibromyalgia, chronic fatigue syndrome, and Gulf War syndrome, which disability studies scholar Anna Mollow calls “undocumented disabilities.”321Anna Mollow, Criphystemologies: What Disability Theory Needs to Know about Hysteria, 8 J. Literary & Cultural Disability Studs. 185, 185–86 (2014). For a comparison between these conditions and MCS, see Bornschein, Förstl & Zilker, supra note 303, at 310–12. However, Oliver Broudy, who researched EI and authored a book on his experiences with patients, observed that what makes EI different than these “mysterious illnesses” is “not just that it was underreported, and impacted four times as many people. It was that those suffering from EI attributed their suffering to a specific cause. A cause that happened to include everything that made modern society what it was.” Broudy, supra note 309, at 20.
These types of “invisible” or less apparent disabilities322 Alaimo, supra note 313, at 120; Mollow, supra note 320, at 189. As I have written elsewhere, however, it is important to bear in mind that “[t]he line between visible and invisible disabilities is not clear-cut, because the concept of visibility can be considered subjective and change over[]time.” Dorfman, supra note 48, at 1067. See also Cal Montgomery, A Hard Look at Invisible Disability, Ragged Edge Online (2001), https://www.raggededgemagazine.com/0301/0301ft1.htm [perma.cc/D4E7-CYKC].
have long been contested in medical and scientific circles,323See Broudy, supra note 309, at 5; Kroll-Smith & Floyd, supra note 304, at 31–32; Alaimo, supra note 313, at 125–26. Qualitative research with patients with undocumented disabilities found: “Negative responses (or a lack of them) from the health care system eventually exhaust sick people, which sometimes leads to a decrease in the demand for health care for these conditions.” Almudena Alameda Cuesta, Álvaro Pazos Garciandía, Cristina Oter Quintana & Marta Elena Losa Iglesias, Fibromyalgia, Chronic Fatigue Syndrome, and Multiple Chemical Sensitivity: Illness Experiences, 30 Clinical Nursing Rsch. 32, 37 (2021).
state and governmental bodies,324See Ruby Afram, New Diagnoses and the ADA: A Case Study of Fibromyalgia and Multiple Chemical Sensitivity, 4 Yale J. Health Pol’y L. & Ethics 85, 103–04 (2004); Merilyn Brown, Establishing a Prima Facie Case Involving Multiple Chemical Sensitivity: “A Threshold Approach,” 29 J. Marshall L. Rev. 441–42 (1996); Kelly Corbett, Multiple Chemical Sensitivity Syndrome: Occupational Disease or Work-Related Accident?, 24 B. C. Env’t Aff. L. Rev. 395, 398 (1997).
and the general public.325See Mollow, supra note 318, at 196 (discussing her encounters with strangers “whom [she] did explain [her] predicament often seemed not to understand . . . . Isn’t it possible, skeptics wonder, that people with EI are blowing minor problems out of proportion?”).
Those reporting symptoms of MCS, more often women than men,326Mollow, supra note 318, at 192; Broudy, supra note 309, at 5.
face suspicion that they are malingering, exaggerating their symptoms, being hysterical, or having a mere psychological problem.327Odelia R. Bay, Malingerer or Maligned: A Comparative Study of Multiple Chemical Sensitivity Case Law, 36 Comp. Lab. L. & Pol’y J. 381, 410 (2015); Mollow, supra note 318, at 189.
People with MCS confront a dilemma: If they describe their suffering, they risk being dismissed as “self-indulgent attention seekers.”328Mollow, supra note 318, at 189.
Yet if they withhold information and do not complain, others assume they “can’t really be that sick—and thus [others] see no need to sacrifice their scented laundry detergent or their favorite perfume.”329Id.
B. Recognition of MCS as Disability in the Courts
In early cases under the original 1990 ADA, claims involving MCS fared poorly. An early study found that courts granted or affirmed defendant motions for summary judgment in fourteen of seventeen ADA cases involving MCS between 1995 and 2003.330See Afram, supra note 324, at 108; see also Andrew K. Kelley, Sensitivity Training: Multiple Chemical Sensitivity and the ADA, 25 B. C. Envt’l Aff. L. Rev. 485, 495–96 (1998) (“Those MCS sufferers who have brought claims have had very limited success . . . . [N]o ADA claim by an MCS sufferer to date has survived a defendant’s summary judgment motion.”).
Another study of cases involving MCS prior to the 2008 ADAAA reveals that courts questioned whether the plaintiff lied about their condition’s severity, portraying plaintiffs as malingers committing “disability cons.”331Bay, supra note 327, at 392.
For example, in the 2007 case McDonald v. Potter—involving a USPS employee living with vascular rhinitis, a fragrance sensitivity that caused her debilitating migraines332McDonald v. Potter, No. 1:06-cv-1, 2007 WL 2300332, at *3, *6 (E.D. Tenn. Aug. 7, 2007).
—a district court in Tennessee noted that the plaintiff had cats, went shopping and out to restaurants, and previously used house-cleaning supplies that later affected her developed sensitivity.333Id. at *4–5. Similarly, in a 1996 case, the Eleventh Circuit ruled against a plaintiff with MCS because she “regularly [went] grocery shopping, visit[ed] her doctor’s office, visit[ed] her mother-in-law at least four times weekly, and [went] out to eat an average of once a week” and that she was able to attend depositions for the proceedings. Whillock v. Delta Air Lines, Inc., 926 F. Supp. 1555, 1566 n.4 (11th Cir. 1996). The court stated that “[t]his significantly undermines Plaintiff’s contention that she can be accommodated only at home.” Id.
This inquiry ignores the fluid nature of disability—specifically chronic illnesses—as prone to changes and disruptions.334Sharon N. Barnartt, Disability as a Fluid State: Introduction, in Disability as a Fluid State 1, 2 (Sharon N. Barnartt ed., 2010); see also Dorfman, supra note 48, at 1053.
The plaintiff herself mentioned that she became “increasingly more sensitive to things” over time but consistently possessed some form of the condition through the years.335McDonald, 2007 WL 2300332, at *4.
The court’s statements highlight the dilemma that disabled plaintiffs, who often need to downplay their abilities and play into “the sick role” to receive legal recognition as a disabled person worthy of protection, face.336Dorfman, supra note 85, at 218; Doron Dorfman, Disability Identity in Conflict: Performativity in the U.S. Social Security Benefits System, 38 T. Jefferson L. Rev. 47, 65–68 (2015). In previous research, I pointed out the ways Social Security Disability claimants need to portray their disability to receive benefits. One interviewee told me how in her answers to a review by Social Security, she emphasized how she spent her time at home doing “a lot of laundry” due to her incontinence to provide the “right” graphic description of her impairments. She did this to assure that she would obtain the benefits she needed to live. See Dorfman, supra note 85, at 219.
This inquiry suggests that plaintiffs with fragrance sensitivities must live an isolated life and remain unable to take care of themselves; otherwise, they will be seen as untrustworthy and undeserving of legal protection.
Since the ADAAA’s enactment, the status of MCS and fragrance sensitivity as a disability under the ADA has not generally been contested.337There are a few exceptional cases that did not recognize MCS as a disability. For example, a 2010 Ohio state court case failed to recognize MCS as a disability under state employment discrimination law, even after looking at the ADA for guidance. See Ogilbee v. Bd. of Educ., No. 23432, 2010 WL 1732715, at *4–5 (Ohio Ct. App. Apr. 30, 2010). In 2020, a Tennessee district court granted summary judgment to an employer, as it did not believe that severe fragrance sensitivity substantially limited the plaintiff’s breathing as required by the ADA. Whitesell v. FMS Fin. Mgmt. Servs., LLC, No. 3:18-cv-00496, 2020 WL 2770017, at *9 (M.D. Tenn. May 28, 2020). The court determined that because the plaintiff’s allergic reactions were only sporadic and occasional, occurring only when she was exposed to strong odors, they did not substantially limit a major life activity for purposes of the ADA. Id. According to the court, the plaintiff, “[did] not come forward to carry her resulting burden with sufficient evidence, backed by medical support, that her condition [was] not merely transient or that the limitation it cause[d] [was] substantial.” Id.
Recall that the ADAAA was passed to combat the backlash against the ADA.338For a discussion on the backlash against the ADA, see supra notes 86–87 and accompanying text.
This is because the ADAAA instructed courts to construe the definition of disability “in favor of broad coverage of individuals under [the ADA’s definition], to the maximum extent permitted by the terms of this [definition].”33942 U.S.C. § 12102(4)(A).
Nevertheless, courts’ dismissiveness of MCS still sometimes surfaces in contemporary case law. For example, in 2022, the Eastern District Court of Virginia excluded an MCS medical diagnosis from evidence because it “lacked reliability and the medical community has not accepted MCS as a diagnosis.”340Anderson v. Sch. Bd., No. 3:18-cv-745, 2022 WL 732231, at *6 (E.D. Va. Mar. 10, 2022).
After the ADAAA’s passage, some federal agencies began proactively accommodating MCS. In 2009, the CDC enacted a no-fragrance policy in its offices that is enforced to this day.341 Off. of the Dir. of the Off. of Health and Safety, Dep’t of Health & Hum. Servs., CDC-SM-2009-01, Indoor Environmental Quality Policy 2 (2009), https://nebula.wsimg.com/b91bf0e7fae3e446d37f352ff24f82d0?AccessKeyId=5D08F679D61730E5CF3A&disposition= [perma.cc/J3WF-SSKY] (“[T]he use of some personal care products may have detrimental effects on the health of chemically sensitive co-workers. Personal care products (colognes, perfumes, essential oils and scented skin and hair products) should not be brought into, used, or otherwise applied at or near actual workstations, in restrooms, or anywhere in CDC facilities.”); Naveed Saleh, Why Perfumes Are Poison for Some People, Psych. Today (Sep. 29, 2021) https://www.psychologytoday.com/us/blog/the-red-light-district/202109/why-perfumes-are-poison-some-people [perma.cc/3RTS-YDH5].
Nevertheless, the agency does not officially recognize MCS as a medical condition.342 Broudy, supra note 309, at 5.
Despite the CDC’s no-fragrance policy, courts remain highly skeptical that enacting and enforcing such a policy at the workplace constitutes a reasonable accommodation. Even in pre-ADAAA cases, where fitting MCS into the ADA’s disability definition was not guaranteed, courts adamantly declared policies preventing fragrance-wearing in the workplace unreasonable and thus not required under disability rights law.343See, e.g., Buckles v. First Data Res., Inc., 176 F.3d 1098, 1099–101 (8th Cir. 1999) (concluding that a request for a workplace free of “irritants such as heavy perfumes, smoke, nail polish, glue, tar, and various adhesives” was unreasonable); see also Comber v. Prologue, Inc., No. CIV.JFM-99-2637, 2000 WL 1481300, at *7 (D. Md. Sep. 28, 2000).
The Section below discusses courts’ reasoning for rejecting third-party accommodations involving MCS and fragrance sensitivity.
C. The So-Called Questionable Enforceability of No-Fragrance Policies
Courts’ first rationale for rejecting a no-fragrance policy—which, again, accommodates a fragrance-sensitive person by requiring third parties to refrain from wearing scents—asserts that such policies inflict an undue hardship on the employer, making them unreasonable.344See, e.g., McDonald v. Potter, No. 1:06-cv-1, 2007 WL 2300332, at *43 (E.D. Tenn. Aug. 7, 2007).
The Minnesota District Court, for example, decided that no-fragrance policies “impose an undue financial and administrative burden on employers, because they are very difficult to enforce,”345Heaser v. AllianceOne Receivables Mgmt., Inc., No. 07-cv-2924, 2009 WL 205209, at *3 (D. Minn. Jan. 27, 2009).
requiring “a closer inspection than may be considered suitable in the workplace.”346Id.
A Sixth Circuit decision determined without any discussion that “[i]t would be impractical and virtually impossible for the FAA [Federal Aviation Administration] to enforce the [no-fragrance] accommodation requested by” its employee, an Air Traffic Control Specialist with MCS and that the accommodation was “[c]learly . . . not objectively reasonable.”347Montenez-Denman v. Slater, No. 98-4426, 2000 WL 263279, at *3 (6th Cir. Mar. 1, 2000).
Ironically, a Tennessee district court mentioned this decision two decades later while approving masking as a third-party accommodation, making a point to distinguish between the real danger of catching COVID-19 and MCS, which the court proclaimed to be a “mere ‘sensitivity’ to fragrances in perfumes and colognes.”348S.B. ex rel. M.B. v. Lee, 566 F. Supp. 3d 835, 863–64 (E.D. Tenn. 2021).
The court also determined such accommodation had “virtually nothing to do with the safety of the workplace.”349Id. at 864.
Though decided a decade apart, two other district court cases involving public school teachers with MCS reached similar conclusions. In the 2012 case, middle-school teacher Nada Feldman resigned, alleging her employer committed disability discrimination because it refused to accommodate her MCS.350Feldman v. Charlotte-Mecklenburg Bd. of Educ., No. 3:11-cv-34, 2012 WL 3619078, at *1 (W.D.N.C. Aug. 21, 2012).
The Western District of North Carolina granted summary judgment to the school and dismissed her failure to accommodate claim. Regarding the reasonableness of a no-fragrance policy under these circumstances, the court stated that “[a] public school could never be free from any objectionable smell or any deodorant, perfume, cologne, hand lotion, or cleaning products.”351Id. at *7–8.
Ten years later, in 2022 and under similar facts, a Virginia district court more explicitly rejected a schoolteacher’s request for a no-fragrance policy as a reasonable accommodation in Anderson v. School Board of Gloucester County.352Anderson v. Sch. Bd., No. 3:18-cv-745, 2022 WL 732231 (E.D. Va. Mar. 10, 2022).
The court ruled in favor of the employer and emphasized the difficulty of enforcing a mandatory no-fragrance policy in a school environment, fully adopting the employer’s stance on this issue:
[The fact] [t]hat Plaintiff worked in a school only heightens the unreasonableness of the request. . . . As many as 700 individuals came into Page Middle School on any given day, rendering it nearly impossible to police the smells that may have entered the building. Even limiting this consideration to the individuals with whom Plaintiff interacted—over sixty each day by Plaintiff’s count—enforcement remained implausible.353Id. at *5, 9–10 (citation omitted). A similar claim was made by another school in Ohio in a case where the plaintiff was a clerical assistant at a school and had MCS. The letter from her employer in response to her request for a no-fragrance policy stated: “[T]his request is not reasonable and will be denied. You are a Secretary working in a reception area at a public school with over 800 students, 100+ employees, and the public who visit the school daily. There is no way that a scent-free environment can be guaranteed.” Ogilbee v. Bd. of Educ., No. 23432, 2010 WL 1732715, at *1–2 (Ohio Cir. Ct. App. Apr. 30, 2010).
Following the ADAAA’s enactment, which clarified MCS’s status as a legally recognized disability, federal courts found another avenue to rule against plaintiffs: using the undue hardship standard to declare no-fragrance policies unreasonable.354See Rotkowski v. Ark. Rehab. Servs., 180 F. Supp. 3d 618, 625 (W.D. Ark. 2016).
At first read, the courts’ approach appears sensible. After all, it is difficult to conceptualize a completely fragrance-free environment and ways to achieve it. Yet the issue’s discussion should be more nuanced and tailored to the extent of the requested accommodation. Employees with MCS and fragrance sensitivity often want a much more workable solution “to limit the most egregious scents through a written policy and employee education regarding chemical sensitivities.”355McBride v. City of Detroit, No. 07-12794, 2008 WL 5062890, at *6 (E.D. Mich. Nov. 25, 2008).
A handful of court decisions expressed sympathy toward no-fragrance policies. One state court in 2017 awarded John Barrie, an employee of the California Department of Transportation (Caltrans) with MCS, $3 million in a jury trial for emotional distress due to unlawful discrimination (through failure to accommodate) and harassment due to disability. The order was affirmed on appeal in 2019.356Barrie v. Cal. Dep’t of Transp., No. CU13079359, 2019 WL 1396036 (Cal. Ct. App. Mar. 28, 2019).
For Barrie’s first five years at Caltrans, his supervisor successfully accommodated his condition by designating him a “chemical-liaison” in charge of ordering nonreactive cleaning supplies for the department’s custodians.357Plaintiff’s Second Amended Complaint for Damages at 3, Barrie v. State, No. C085175, 2013 WL 12230394 (Cal. Super. Ct. Sep. 25, 2013).
However, a new supervisor refused to continue the accommodation.358Id.
Despite numerous written and verbal complaints, Barrie suffered repeated exposure to chemicals—violations of his reasonable accommodation requests to enforce the policy on nonreactive cleaning supplies—and severe hostility and retaliation in the workplace.359Barrie, 2019 WL 1396036, at *1.
After Barrie complained, Caltrans transferred him to a newly painted location where the paint fumes caused a severe reaction and led to a workers’ compensation claim.360Plaintiff’s Second Amended Complaint, supra note 357 at 4.
Barrie’s employer again moved his workspace, this time to the lobby, where he was exposed to further chemicals and scents.361Id. at 6.
Coworkers accused Barrie of “turning the whole office upside down.”362Id.
They also doused Barrie’s cubicle with perfume, and the supervisor threatened to hold a group meeting in which Barrie’s coworkers could vent their aggression regarding his MCS.363Deposition of Gary Namie at 68, Barrie v. State, No. CU13-079359, 2013 WL 12230394 (Cal. Super. Ct. Sep. 25, 2013) (on file with the author).
While this is an extreme case involving severe disability harassment and hostility, it demonstrates how a jury might be convinced that a no-fragrance policy could be a reasonable and workable accommodation.
In McBride v. City of Detroit, a Michigan district court recognized that, although an environment completely devoid of smells and chemicals is unattainable, an employer still carries the burden to show that a workforce-wide policy poses an undue hardship.364McBride v. City of Detroit, No. 07-12794, 2008 WL 5062890, at *5–6 (E.D. Mich. Nov. 25, 2008).
This differs from the courts in Feldman and Anderson, which inserted their own words into the plaintiffs’ accommodation requests to make them seem overbroad and ridiculous.365The court in Feldman admitted that the plaintiff did not require a completely scent-free environment, and yet, in their view, that is what she was requesting: “While Plaintiff has never specified the type of accommodation she believes would have allowed her to perform the job of a public middle school teacher, she seems to demand a complete ban on any chemicals or scented products at any school where she works. This is plainly an unreasonable request.” Feldman v. Charlotte-Mecklenburg Bd. of Educ., No. 3:11-cv-34, 2012 WL 3619078, at *7 (W.D.N.C. Aug. 21, 2012) (emphasis added). The court in Anderson also used rhetoric that made the plaintiff’s accommodation request seem preposterous. The court seemed to be more occupied with the number of perfume and detergent scents the plaintiff listed, listing them one after another: “vanilla, cocoa butter, coconut, florals, fruits, musks, and patchouli.” Anderson v. Sch. Bd., No. 3:18-cv-745, 2022 WL 732231, at *11 (E.D. Va. Mar. 10, 2022). Yet the point of a no-fragrance policy under such circumstances is to prevent students from wearing perfumes or clothes washed with detergents and not chew gum in class. While it is an unusual request and something to which parents would need to acclimate, it is a more reasonable request than the court presented.
This discussion resembles the use of masking accommodations to protect immunocompromised individuals: A plaintiff may not seek a complete universal mask mandate; rather, they may only request masking in their immediate area, allowing noncontinuous masking for third parties.
Such a nuanced approach to no-fragrance policies fits with the approach taken by the Job Accommodation Network (JAN), the federally funded service aimed at advising employers and employees on disability accommodations.366About JAN, Job Accommodation Network, https://askjan.org/about-us/index.cfm [perma.cc/S4VD-4D5S].
JAN describes three options for accommodating a person with MCS or fragrance sensitivity, one of which recommends removing the offending fragrance from the workplace through, for example, a no-fragrance policy.367The other two accommodations JAN recommends, which are not third-party accommodations and thus beyond the scope of this article, include: moving the disabled employee from the area where the fragrances are located and reducing the employee’s level of exposure to the offending fragrances (through, for example, wearing a mask or installing a respirator, though those cannot be forced upon the employee). Fragrance Sensitivity, Job Accommodation Network, https://askjan.org/disabilities/Fragrance-Sensitivity.cfm [perma.cc/ZZ97-N3AB]. A recent case dealing with the proposed accommodation of moving the employee to another area is Brown v. DTE Energy Corp. Services, No. 21-cv-11412, 2022 WL 3686475 (E.D Mich. Aug. 25, 2022). In this case, the same Michigan district court that handled McBride years prior decided that moving an employee with scent sensitivity from sitting next to a colleague who was wearing perfume to a desk by the elevator was a reasonable accommodation. Id. at *7–8. This is despite the employee’s complaint that she “would still be able to detect perfume smells because employees walk[ed] past [her] desk to go to the ladies room, the kitchen and conference rooms.” Id. at *3. The court found this statement speculative: “The 2018 accommodation request stated that Brown wanted to be relocated to the back of the room because the front location by the elevator had too many distractions. Brown has not provided any evidence to substantiate that she has a disability related to concentration.” Id. at *7. See also Matos v. DeVos, 317 F. Supp. 3d 489 (D.D.C. 2018) (granting summary judgment to defendant employer determining that once they granted plaintiff employee a private office and installed air filters in the office, they fulfilled their duty to reasonably accommodate plaintiff’s MCS), aff’d, No. 18-5281, 2019 WL 2563721 (D.C. Cir. June 3, 2019).
While JAN recognizes that enforcing a no-fragrance policy could amount to undue hardship and thus be considered unreasonable (specifically in situations where “non-employees such as clients and volunteers come into the workplace”), JAN suggests sample policy language.368 Job Accommodation Network, Fragrance Sensitivity, supra note 367.
This includes real cross-sector statements from employers, like “Cologne, perfume, aftershave lotions, scented lotions, or body washes are not to be worn in the Medical Center” or “This is a fragrance-free office. Please help us to accommodate our co-workers and clients who are chemically sensitive to fragrances and other scented products. Thank you for not wearing perfume, aftershave, scented hand lotion, fragranced hair products, andor [sic] similar products.”369Id.
Following litigation, a Detroit employer adopted such a policy in 2010.370Rebecca Moore, Detroit Enforces Policy on Scents After Settling Lawsuit, PLANSPONSOR (Mar. 15, 2010), https://www.plansponsor.com/detroit-enforces-policy-on-scents-after-settling-lawsuit/ [perma.cc/RXF7-HMG7].
In the aforementioned case McBride v. City of Detroit, a city employee with MCS sought “to limit the most egregious scents through a written policy,” which the court did not consider an undue hardship.371McBride v. City of Detroit, No. 07-12794, 2008 WL 5062890, at *6 (E.D. Mich. Nov. 25, 2008).
The case eventually settled, and the city enacted no-fragrance policies in its buildings.372Moore, supra note 370.
Still, there have been cases where courts understandably deemed a no-fragrance policy unreasonable. One example involved a supervisor with autism and a “debilitating hypersensitivity to fragrances” working at a juvenile detention center.373Borges v. Missoula Cnty. Sheriff’s Off., 415 P.3d 976, 979 (Mont. 2018).
The Montana Supreme Court ruled that “no reasonable accommodation in the form of a fragrance policy existed that could have enabled [the employee] to come across members of the public and arrestees—central components of his job—without encountering offensive fragrances.”374Id. at 985.
The court also mentioned that such a no-fragrance policy is not enforceable—the public-facing nature of the plaintiff’s job required him to regularly encounter “non-employees.”375Id.
Canada’s experience accommodating people with MCS is instructive. Ever since the Canadian Human Rights Commission bolstered protections for individuals with environmental disabilities,376Bay, supra note 327, at 398.
no-fragrance policies have been recognized and widely used as reasonable accommodations under Canadian disability rights law.377 Cara Wilkie & David Baker, Accommodation for Environmental Sensitivities: Legal Perspective 29–30 (2007).
In 2007, the Canadian Human Rights Commission published a policy on the topic, recognizing that “[c]hemical elimination and avoidance is the most significant form of accommodation for environmental sensitivities. Employers and service providers ought to consider the extent to which they can eliminate use of pesticides and use less-toxic or non-toxic cleaning products.”378See id. at 29.
In a 2019 flyer, the Canadian Human Rights Commission indicated that employers should mention scent-free policies in their offer letter to new employees and that “[o]nce employees are aware of their obligation to be scent-free, it is reasonable to expect them to comply or face consequences if they fail to do so.”379 Canadian Hum. Rts. Comm’n., Environmental Sensitivity and Scent-Free Policies (2019). Similarly, the Canadian Center for Occupational Health and Safety also adopts a no-fragrance policy as a reasonable workplace accommodation. Its proposed language for such a policy states, “The use of scented products will not be allowed within the building at any time. In addition, all products used for cleaning will be scent-free. A list of locally available scent-free products is available from the health and safety office.” See Scent-Free Policy for the Workplace, Canadian Ctr. for Occupational Health & Safety (Aug. 29, 2024), https://www.ccohs.ca/oshanswers/hsprograms/scent_free.html [perma.cc/PBM8-GJ55].
Like the JAN recommendation, the Canadian approach recognizes that a completely scent-free environment cannot always be achieved. Interestingly, it also mentions the health benefits of such a policy even for people without MCS and fragrance sensitivity,380 Wilkie & Baker, supra note 377, at 30.
an emphasis that corresponds to how MCS activists frame their condition. MCS activists often refer to themselves as “the canaries that nineteenth-century coal miners carried with them on their excavations” because the symptoms they experience could signal upcoming danger to others.381Mollow, supra note 318, at 194; Alaimo, supra note 313, at 131. Online activism around MCS centers around the concept of the canary in the coal mine. see, e.g., The Canary Project, https://www.canary-project.com/ [perma.cc/LF28-S4K9].
This thinking has attained some purchase in U.S. policy. Recent legislation prohibits products that contain chemicals harmful to the entire population. For example, in 2022 and 2023, a 2019 New York statute went into effect—initiated by the state’s Department of Environmental Conservation382XLV N.Y. Reg. 3 (Dec. 6, 2023).
—that prohibits the sale of everyday products, including popular laundry detergents, made with “emerging contaminants” like 1,4-Dioxane.383 . DEC: Several New Requirements Taking Effect for 2023 to Protect Consumers from Harmful Chemicals, N.Y. State Dep’t of Envt’l Conservation (Dec. 30, 2022), https://dec.ny.gov/news/press-releases/2022/12/dec-several-new-requirements-taking-effect-for-2023-to-protect-consumers-from-harmful-chemicals [perma.cc/AHE9-6C2U].
The Canadian experience shows that no-fragrance policies are workable and effectively create an inclusive, barrier-free environment for people with MCS and fragrance sensitivity in schools and universities.384See Scent-Free Policy for the Workplace, Canadian Ctr. for Occupational Health & Safety, supra note 379. For example, in 1997, a year after the city launched a “no-scent” public education campaign, the Halifax Regional School Board in Canada started a no-fragrance policy. In 2006, the Toronto District School Board also considered making schools fragrance-free and has since encouraged students and staff to not wear scents to school. Toronto Schools Sniff Out Scent-Free Future, CBC News (Sep. 1, 2006), https://www.cbc.ca/news/canada/toronto/toronto-schools-sniff-out-scent-free-future-1.591227 [perma.cc/AHE9-6C2U]. Other schools in Canada consider themselves scent-free. Nut Free / Fragrance Free School, Our Lady of the Lake Cath. Acad. (Jan. 25, 2017), https://ollh.ycdsb.ca/2017/01/25/nut-free-fragrance-free-school/ [perma.cc/9CTD-BNNB]. In 2017, The Upper Canada School District initiated guidelines that “ask for the voluntary cooperation towards a scent-reduced environment and provide the steps for responding to scent-related issues.” The Upper Canada Dist. Sch. Bd., School Board Scented Products Awareness Guideline (June 1, 2017), https://cdn5-ss16.sharpschool.com/UserFiles/Servers/Server_148343/File/Programs/Special%20Initiatives/Scented%20Products%20Awareness%20Guideline_June%202017.pdf [perma.cc/2BVG-ANWA]. The University of Toronto has a voluntary no-fragrance policy, and the University of New Brunswick has a no-fragrance policy. Univ. of Toronto, Guidelines on the Use of Perfumes and Scented Products, https://ehs.utoronto.ca/our-services/occupational-hygiene-safety/guidelines-on-the-use-of-perfumes-and-scented-products/ [perma.cc/5L7Y-WDN7]; Scent Reduction Initiative, Univ. of New Brunswick Saint John, https://www.unb.ca/saintjohn/security/_assets/_resources/scentreductioninitiative.pdf [perma.cc/Y9GC-SG2R].
The Canadian example also renders the courts’ reasoning in Feldman and Anderson less persuasive. This does not mean that no-fragrance policies can always be enforced. Many factors contribute to the accommodation’s reasonableness and availability.385For example, a court may be less likely to find an accommodation available if the plaintiff does not give the employer advance notice. A Canadian court found:
[A]n employer cannot provide accommodation for a problem that it does not know about. . . . If the accommodation . . . required was that [the applicant] could not be exposed to scents that are not detectable by others, she should have been clear that was the case. She did not make this clear and instead indicated that her needs could be met by having the fragrance-free policy enforced.
Kovios v. Inteleservices Can. Inc., 2012 CanLII 1570 (Can. Ont. H.R.T.).
Yet, it seems courts remain unwilling to recognize no-fragrance policies as a reasonable third-party accommodation for people with fragrance and chemical sensitivities.
It is also illustrative that a Tennessee district court specifically stated that a mandatory policy limiting the nondisabled population’s choices is not reasonable: “There is nothing in [section 504 of the Rehabilitation] Act to suggest that the non-disabled population was expected to give up or substantially alter their lifestyle.”386McDonald v. Potter, No. 06-cv-1, 2007 WL 2300332, at *43 (E.D. Tenn. Aug. 7, 2007) (quoting Hunt v. St. Peter Sch., 963 F. Supp. 843, 853 (W.D. Mo. 1997)).
The U.S. District Court for the District of Minnesota agreed with this observation, stating that “[r]easonable accommodations do not encompass proposed solutions which would violate the rights of other employees, such as restricting their right to wear fragrances.”387Heaser v. AllianceOne Receivables Mgmt., Inc., No. 07-cv-2924, 2009 WL 205209, at *3 (D. Minn. Jan. 27, 2009) (citation omitted).
The recent Anderson case makes the same point:
Plaintiff’s proposed accommodations imposed on the School that it make an unreasonable request of the students and families. For instance, Plaintiff sought to ask parents to change the laundry detergent or hair products that they used in their home. Such an intrusion into the students’ homes goes well beyond a reasonable request that a school could make of its students.388Anderson v. Sch. Bd., No. 18-cv-745, 2022 WL 732231, at *10 (E.D. Va. Mar. 10, 2022) (citation omitted).
Yet, as this Article has shown in the context of smoking, food allergies, and masking, courts already implement third-party accommodations. Therefore, the courts’ adamant statements that nondisabled individuals cannot be asked to change their behavior is an unfounded assessment of the doctrine behind reasonable disability accommodations.
VI. Assessing the Reasonableness of Third-Party Accommodations: Guidance for Courts and Decisionmakers
After establishing third-party accommodation as a subcategory within disability accommodation doctrine, I will now turn to what makes a third-party accommodation reasonable, and thus required, under the ADA. This Section offers an open-ended list of factors and balancing tests that courts and decisionmakers consider when determining whether a third-party accommodation is reasonable under the circumstances.
One consideration relates to whether the medical profession recognizes the underlying disability. Healthcare professionals act as gatekeepers, approving accommodations and effectuating legal protections for disability.389Macfarlane, supra note 51, at 68–69; Crossley, supra note 297, at 51; see Doron Dorfman & Zackary Berger, Approving Workplace Accommodations for Patients with Long Covid—Advice for Clinicians, 388 New Eng. J. Med. 2115, 2116–17 (June 3, 2023), https://www.nejm.org/doi/full/10.1056/NEJMp2302676 [perma.cc/M2MY-BBGQ].
A controversial condition’s failure to gain full recognition from the medical profession, such as MCS and food allergies before the discovery of IgE,390See supra notes 311–313 and accompanying text.
potentially obstructs the second party (an employer or a covered entity) or courts from approving requested accommodations. The physician’s role is therefore critical first in establishing standing under disability rights law and then in determining the accommodation’s reasonableness.391Giving physicians too much say in defining disability and approving accommodations is problematic and brings back critiques of the medical model of disability. For insightful critique of the role of medical documentation in the process of approving accommodations, see Macfarlane, supra note 51, at 64–70, 92.
A decision regarding an accommodation’s reasonableness is fact-specific and “depends on a variable mix of factors.”392See Wynne v. Tufts Univ. Sch. of Med., 976 F.2d 791, 795 (1st Cir. 1992).
The Supreme Court famously concluded that for an accommodation to be considered reasonable in the employment context, it needs to be “reasonable on its face, i.e., ordinarily or in the run of cases.”393U.S. Airways, Inc. v. Barnett, 535 U.S. 391, 401 (2002).
For accommodations under Title III of the ADA—which encompass accommodations required from private covered entities and, by extension, public covered entities under Title II—the Supreme Court in PGA v. Martin emphasizes that courts must assess the accommodation’s importance to the disabled person’s individualized needs.394PGA Tour v. Martin, 532 U.S. 661, 688 (2001). For another example emphasizing the individualized nature of a food allergy accommodation, albeit involving a traditional, within privity, accommodation, see J.D. ex rel. Doherty v. Colonial Williamsburg Found., 925 F.3d 663, 673 (4th Cir. 2019). Plaintiff, J.D., was an eleven-year-old child living with celiac disease who required a strictly gluten-free diet. Id. at 667. While visiting a restaurant during a school field trip, J.D. requested a modification to a restaurant’s ban on outside food, seeking to bring his own homemade gluten-free meal. Id. at 668. The restaurant refused the modification and forced J.D. to eat his homemade meal outside, apart from his classmates. Id. The Fourth Circuit ruled in favor of J.D., explaining that the restaurant’s offer to prepare its own gluten-free meal may not suffice to reasonably accommodate J.D.’s individual’s disability, even if its “rigorous protocols for preparing gluten-free meals” would accommodate “the majority of people with a gluten intolerance.” Id. at 673. The court held that J.D. still might be entitled to “something more” if he could show that the accommodation offered by the restaurant “[did] not account sufficiently for his disability.” Id.; cf. Student v. Mystic Valley Reg’l Charter Sch., BSEA No. 03-3629, at *23 (Mass. Bureau of Spec. Educ. Appeals Mar. 19, 2004), https://www.mass.gov/doc/03-3629 [perma.cc/7QUM-VLHP] (“Generally, Mystic Valley’s policies may be appropriate to address the needs of most students with allergies that are not life threatening. That is however, not the case here.”).
To be reasonable, an accommodation cannot impose an undue hardship on the employer’s business operations39542 U.S.C. § 12112(b)(5)(A).
or fundamentally alter a private or public entity’s “good[s], service[s], facilit[ies], privilege[s], advantage[s], or accommodation[s] being offered,” or result in an undue burden.396Id. § 12182(b)(2)(A)(iii).
I propose a list of nonexhaustive factors below, which aim to provide initial guidance based on the research and examples presented in the Article. Weighing these factors, which are unique to third-party accommodations, should help courts and decisionmakers determine whether a third-party accommodation constitutes a fundamental alteration or an undue burden/hardship in the specific circumstances before them.
A. Level of Infringement on Personal Freedoms
Freedom is a central tenet among American values.397 George Lakoff, Whose Freedom?: The Battle over America’s Most Important Idea 3 (1st ed., Picador 2006).
Broadly speaking, freedom requires the absence of harm and unwarranted interference in a person’s life; the limits and contours of freedom differ among individuals and are influenced by social, cultural, and political views.398Lawrence M. Eppard & Henry A. Giroux, Expanding the Meaning of Freedom, in On Inequality and Freedom 3, 3 (Lawrence M. Eppard & Henry A. Giroux eds., 2022).
A person’s belief about the extent of desirable personal freedom directly affects their tolerance toward disability accommodations. This is especially true when discussing third-party accommodations, which require others aside from the traditional second party to facilitate disability inclusion.399Emens, supra note 66, at 846.
A public tweet posted by right-wing writer Richard Hanania provides an extreme example of the connection between tolerance for disability accommodations and perceptions of freedom. He expressed dismay about sign language interpretation on live TV, showcasing what seems to be a much broader yet not often articulated sentiment: “This is like mask mandates, making life unliveable [sic] for an unfortunate few.”400Richard Hanania (@RichardHanania), Twitter (Apr. 21, 2022), https://twitter.com/RichardHanania/status/1517275771936538625 [perma.cc/6PMP-HUMP].
When encountering a request for third-party accommodations, courts and decisionmakers need to determine what infringes too heavily on others’ freedom, or more specifically, what creates an undue hardship/burden or fundamentally alters the activity in question. The concept of “too much infringement” varies according to the political and cultural climate, as the masking example clearly demonstrates, but it also varies with the issue’s familiarity. This is where the difference between the backlash against food allergies and MCS and other fragrance sensitivities comes into play. Although the former is a more culturally accepted and recognized phenomenon (albeit not to the extent people recognize smoking’s hazards), the latter condition is much less familiar, less recognized, and rarer. Yet as the Supreme Court recently determined in Groff v. DeJoy, coworkers’ animosity toward an accommodation cannot alone constitute an undue hardship.401Groff v. DeJoy, 143 S. Ct. 2279, 2296 (2023).
Rather, an employer must show other costs to use this defense against a disability accommodations request.
The idea of proportionality, regarded in international and comparative law as a subset of reasonableness, could also help courts determine if an accommodation poses an unreasonable infringement on personal freedoms.402Katharine G. Young, Proportionality, Reasonableness, and Economic and Social Rights, in Proportionality: New Frontiers, New Challenges 248, 256 (Vicki C. Jackson & Mark Tushnet eds. 2017).
Proportionality analysis asks whether a less restrictive measure could achieve the same goal (here, accommodating the disabled individual).403Id. at 257.
Admittedly, political/ideological differences often map onto broader views of how the individual relates to others—i.e., solidaristic interdependence or neoliberal independence404Glenn Adams, Sara Estrada-Villalta, Daniel Sullivan & Hazel Rose Markus, The Psychology of Neoliberalism and the Neoliberalism of Psychology, 75 J. Soc. Issues 189, 194 (2019); Hazel Rose Markus & Shinobu Kitayama, Culture and the Self: Implications for Cognition, Emotion, and Motivation 98 Psych. Rev. 224, 224 (1991); see also Hazel Rose Markus & Alana Conner, Clash!: 8 Cultural Conflicts that Make Us Who We Are xii (2013).
—and will continue to affect this and other questions of accommodations’ reasonableness.405Hazel Rose Markus, American = Independent?, 12 Persps. on Psych. Sci. 855, 856 (2017) (“This unseen clash of independence and interdependence is a significant factor in many American challenges, including those of education, employment, health, immigration, criminal justice, and political polarization.”).
B. Cost-Benefit Analysis
As Professor Michael Stein observed, judges partial to law and economics theory traditionally assess a given disability accommodation’s reasonableness using a cost-benefit analysis.406Stein, supra note 60, at 96; see also Karen Tani, The Limits of the Cost-Benefit Worldview: A Disability-Informed Perspective, LPE Project Blog (Oct. 12, 2021), https://lpeproject.org/blog/the-limits-of-the-cost-benefit-worldview-a-disability-informed-perspective [perma.cc/8CH2-M49W]; Margaret Price, Crip Spacetime: Access, Failure, and Accountability in Academic Life 108–09 (2024). Famously, early research by Professor Jolls concluded that an accommodations mandate will discourage employers from voluntarily hiring workers with disabilities. Jolls, supra note 60, at 254. For responses to Jolls’s argument, see generally Susan Schwochau & Peter David Blanck, The Economics of the Americans with Disabilities Act, Part III: Does the ADA Disable the Disabled?, 21 Berkeley J. Emp. & Lab. L. 271, 293–312 (2000), and John J. Donohue III, Understanding the Reasons for and Impact of Legislatively Mandated Benefits for Selected Workers, 53 Stan. L. Rev. 897, 909–12 (2001).
Even though I do not ascribe to such approach, it is important to engage with it due to its popularity.407For an important critique of the cost-benefit analysis approach, specifically as it pertains to environmental law, see Douglas A. Kysar, Regulating from Nowhere: Environmental Law and the Search for Objectivity 10 (2010) (acknowledging that “economic tools such as cost-benefit analysis suffer from a number of conceptual and practical limitations of their own”).
Certain instances, however, may complicate a cost-benefit analysis of third-party accommodations. Because the cost of accommodating a disabled person through another’s behavior may be harder to quantify: How much does it cost to change a team’s communication style to accommodate an autistic worker, as in this Article’s introductory example? What is the price of communal handwashing at a school attended by children with food allergies? What is the collective price of unscented products and nonallergenic food?
Masking poses another interesting case study. On one hand, masks are cheap, commonplace, and scientifically proven to provide a reasonable level of protection against COVID-19 and other airborne diseases like the flu or RSV.408Kathy Katella, Can ‘Strategic Masking’ Protect Against COVID-19, Flu, and RSV?, Yale Med. (Sep. 15, 2023), https://www.yalemedicine.org/news/can-strategic-masking-protect-against-covid-19-flu-and-rsv [perma.cc/2E98-937R].
On the other hand, masking also creates negative externalities: Masks can be cumbersome and uncomfortable, creating a barrier to effective communication and quality social engagement for children and adults.409Dorfman, supra note 72, at 404; Anya Kamenetz, After 2 Years, Growing Calls to Take Masks off Children in School, NPR (Jan. 28, 2022), https://www.npr.org/2022/01/28/1075842341/growing-calls-to-take-masks-off-children-in-school [perma.cc/6ZTM-6WRN].
Masking may also create competing interests for people who are deaf and need to read lips.410See Rachel Kolb, How Masking Changed My Experience of Being Deaf, Atlantic (Sep. 11, 2022), https://www.theatlantic.com/ideas/archive/2022/09/covid-deaf-mask-lipreading-sign-language/671398 [perma.cc/7AVG-EN2N]; Jennifer Finney Boylan, I’m a Lip Reader in a Masked World, N.Y. Times (July 22, 2020), https://www.nytimes.com/2020/07/22/opinion/hearing-impaired-masks.html [perma.cc/SBS3-BL48]. For a discussion of another example of competing access needs involving service dogs and people with allergies, see supra note 184 and accompanying text.
Nevertheless, this Article’s call for an individualized third-party accommodation approach to masking, not a universal masking mandate, could mitigate some costs because third parties do not need to mask at all times.
Third-party accommodations also provide benefits to both second and third parties.411Emens, supra note 66, at 844, 910.
Communal handwashing benefits others by encouraging good hygiene. A Sixth Circuit case involving a deaf person who applied for a lifeguard position provides another example.412Keith v. Cnty. of Oakland, 703 F.3d 918 (6th Cir. 2013).
The individual proposed a third-party accommodation to help him communicate with other lifeguards during emergencies, modifying the pool’s emergency action plan (EAP) so it would not rely solely on the sound of a whistle. Instead, other lifeguards would also signal an emergency by putting a fist in the air and repeatedly opening and closing it.413Id. at 926.
In this case, the Sixth Circuit found that the proposed third-party accommodation’s increase in safety procedure would actually benefit all parties, including other lifeguards and staff.414Id. at 926–27.
This example of a nuanced cost-benefit analysis—informed by science, original problem-solving skills, and good faith—should be the norm among courts and decisionmakers discussing a third-party accommodation’s reasonableness.
C. Level of Control over Third Parties
Disability rights law includes accommodation mandates for both employment, under Title I of the ADA, and public spaces (whether privately owned under Title III of the ADA or publicly owned or supported under Title II of the ADA or Section 504).415See supra notes 32, 78, 203 and accompanying text.
Second parties presumably have more control over third parties in certain contexts. For instance, an employer has considerable control over their employees, and a school principal retains more control over their students than an owner of a theater over the theatergoers. The identity of the third parties in a specific context also matters. For example, young children’s behavior may be more difficult for a second party to control than adults.416For example, when determining the need for a ban on peanuts at school after other youngsters exposed an allergic student to allergenic food despite less restrictive policies than a complete ban, the Massachusetts Bureau of Special Education Appeals determined: “Because of their age, these students are more likely to act in manners that are impulsive, careless and sometimes they just forget. Without intending to do so, they may create a situation that poses great risk to Student.” See Student v. Mystic Valley Reg’l Charter Sch., BSEA No. 03-3629, at *20 (Mass. Bureau of Spec. Educ. Appeals Mar. 19, 2004), https://www.mass.gov/doc/03-3629 [perma.cc/7QUM-VLHP]. A similar concern exists with regard to consistent wearing of masks by children. See Tom Li, Yan Liu, Man Li, Xiaoning Qian & Susie Y. Dai, Mask or No Mask for COVID-19: A Public Health and Market Study, PLOS ONE (Aug. 14, 2020), https://doi.org/10.1001/jamahealthforum.2020.0810.
Additionally, it might be more difficult for third parties with disabilities to comply with an accommodation policy, reducing the presumed level of control over them.
In considering third-party accommodations, there should be a rebuttable presumption that the second party can control third parties and enforce the accommodation. This is particularly true when similar policies are already in place that might not be related to disability accommodation, like a school that already has bans on candy, chewing gum, or fast foods but refuses to enact a peanut-free environment policy.417Mystic Valley Reg’l Charter Sch., BSEA No. 03-3629, at *27.
The second-party defendant could rebut the presumption by bringing evidence that they lack sufficient control over third parties.
A similar rebuttable presumption may arise when discussing tort liability for harm caused by the second party’s inadequate enforcement of the third-party accommodation. As full compliance is difficult to achieve, I suggest creating another rebuttable presumption that presumes the second party’s liability for the harm. To rebut this presumption, the second-party defendant would need to demonstrate their unsuccessful efforts to enforce the policy underlying the third-party accommodation. In other words, the second-party defendant needs to demonstrate that it had no de facto control over the third parties. Where the defendant rebuts the presumption, the disabled individual should be able to pursue recovery from identifiable third parties who did not obey the policy.418The second party is likely the deep pocket in such a scenario and thus recovery from them will likely be easier.
Considering litigation costs and the difficulty in identifying the third parties, I do not expect this situation to occur frequently. Rather, this solution attempts to provide the disabled individual some recourse where third parties fail to accommodate beyond the second party’s control.
D. Conflicting Access Needs and Clashes Between Accommodations
Situations where one disability accommodation clashes with another’s accommodation are an understudied problem in disability rights law. These types of situations where access needs of two or more people with different impairments are in conflict may occur when we discuss third-party accommodations. Examples include a situation where a service dog handler encounters a group of people with dog allergies (for example in a doctor’s office or on a plane),419See Complaint, supra note 181; supra note 181 and accompanying text; Dorfman, supra note 54, at 1381–82.
or where an immunocompromised individual requires masking as a third-party accommodation but the other people around them cannot wear a mask.420During the COVID-19 pandemic, the CDC issued guidance around mask exemptions given “children younger than 2 years, people with difficulty breathing, and anyone unable to place or remove the mask,” like people with Intellectual Developmental Disabilities. See Doron Dorfman & Mical Raz, Mask Exemptions During the COVID-19 Pandemic–A New Frontier for Clinicians, JAMA Health Forum (July 10, 2020), https://doi.org/10.1001/jamahealthforum.2020.0810.
In these types of situations, a court will need to decide whether the third-party accommodation is reasonable and could trump over the other’s competing access needs.
One way for courts to resolve such a situation is through the doctrine of direct threat defense in the ADA.42142 U.S.C. § 12182(b)(3) (“Nothing in this subchapter shall require an entity to permit an individual to participate in or benefit from the goods, services . . . of such entity where such individual poses a direct threat to the health or safety of others.”). For an eye-opening discussion of the way courts have interpreted the direct threat doctrine and the tension between public safety and disability accommodations, see Samuel R. Bagenstos, The Americans with Disabilities Act as Risk Regulation, 101 Colum. L. Rev. 1479, 1490–92 (2001).
A direct threat will occur if the requested accommodation poses a significant risk of substantial harm to the health or safety of others, which cannot be eliminated or reduced by a reasonable accommodation. The ADA regulations require that the safety requirements underlying the direct threat defense “must be based on actual risks, and not on mere speculation, stereotypes, or generalizations about individuals with disabilities” and require an individualized assessment of whether such direct threat exists.42228 C.F.R. §§ 36.208, 36.301 (2024).
Indeed, using the direct threat doctrine, courts have resolved the issue of a clash between a person’s right to have a service dog and another’s allergies to dog with mixed results (thus leaving open the question of whether an allergy to dogs a legally protected category under the ADA).423See, e.g., Bennett v. Hurley Med. Ctr., 86 F.4th 314 (6th Cir. 2023). In Bennett, a hospital denied a nursing student the use of a service dog because a patient and a staff member experienced allergies. The student filed a lawsuit under Title II of the ADA. The court stated that the service dog posed a “direct threat” due to the allergic reactions experienced by others and emphasized that the hospital’s actions were based on actual incidents and that accommodating both the student and those with allergies was not feasible without compromising patient care. Id. at 331. Nevertheless, in a 2020 case, while ruling a motion for summary judgment, a federal court accepted the parties’ mutual stipulation that the plaintiff had a disability as a result of her allergies (and asthma) and refused to dismiss the plaintiff’s ADA claims. See Sivio v. Vill. Care Max, 436 F. Supp. 3d 778 (S.D.N.Y. 2020); id. at 786 (“Sivio suffers from pet allergies and asthma. When she is exposed to asthma triggers such as pets, ‘she can have severe exacerbation of her asthma that may require hospitalization.’ ”) (citation omitted)); id. at 797–98 (“The parties do not dispute the first and second elements of a prima facie discrimination claim are met here — namely that Sivio was disabled and that VCM was subject to the ADA.”). I am grateful to Christine Jolls for a fruitful discussion on this point.
The regulator may also provide guidance on clashes between accommodations and create a bright-line rule where one’s access needs of one trump the other’s. The ADA regulations specifically note that fear of dogs does not constitute a valid defense for preventing access to service dog handlers; ADA guidance published by the Department of Justice advises that neither fear of dogs nor allergies are valid defenses..424C.R. Div., U.S. Dep’t of Justice, ADA Requirements: Service Animals, ADA.gov (Feb. 28, 2020), https://www.ada.gov/resources/service-animals-2010-requirements/ [perma.cc/JPS9-Q85Y]; 28 C.F.R. pt. 35 app. A (2025); 28 C.F.R. pt. 36 app. A (2025); see also Dorfman, supra note 54, at 82. Some courts have followed this guidance. For example, a case from The Ohio State University revolved around a clash between the right of one undergrad member of a sorority to have a psychiatric service dog live with her and claims of another member of the sorority that the dog caused her an allergic reaction. See Entine v. Lissner, No. 17-CV-946, 2017 WL 5507619 (S.D. Ohio Nov. 17, 2017). A federal court sided with the woman using the service dog after it was convinced that other students’ “allergies are not so severe as to outweigh the presumption favoring the use of service animals under the ADA.” Id. at *10.
E. The Role of Custom and Existing Norms
The story of third-party accommodations’ recognition demonstrates the intricate relationship between established social norms and developing legal rules.425Scholars have been interested in the interplay between social norms and law for decades. See e.g., Robert C. Ellickson, Of Coase and Cattle: Dispute Resolution Among Neighbors in Shasta County, 38 Stan. L. Rev. 623, 624 (1986); Robert C. Ellickson, Law and Economics Discovers Social Norms, 27 J. Legal Stud. 537, 542–43 (1998); Matthias Baier, Relations Between Social and Legal Norms, in Social and Legal Norms: Towards a Socio-legal Understanding of Normativity 53, 62–63 (Matthias Baier ed., 2016).
Typically, as a social norm becomes more entrenched, legal recognition follows. When considering a third-party accommodation’s reasonableness, courts should pay attention to processes occurring in society, specifically recognizing certain behaviors that de facto implement third-party accommodations as acceptable. Allowing for adjacent modifications in policies—like a school prohibition of candy or fast foods when discussing the prohibition of allergen foods426Student v. Mystic Valley Reg’l Charter Sch., BSEA No. 03-3629, at *27 (Mass. Bureau of Spec. Educ. Appeals Mar. 19, 2004), https://www.mass.gov/doc/03-3629 [perma.cc/7QUM-VLHP].
—should signal the accommodation’s workability and, therefore, reasonableness.
Like the role custom plays in torts, where the admission of a universal (or nearly universal) practice as evidence assists in establishing a duty of care,427Kenneth S. Abraham, Custom, Noncustomary Practice, and Negligence, 109 Colum. L. Rev. 1784, 1786 (2009).
existing norms could point to the reasonability of a third-party accommodation. Norms are prone to change over time; this naturally includes the recognition of what is considered a reasonable disability accommodation.
F. The Nature of the Disability and Consequences of Not Accommodating
One may be tempted to create an impairment hierarchy according to the severity of the harm that could be inflicted on the disabled individual without accommodations, meaning a third-party accommodation should be required and implemented only if the harm is severe enough, such as with life-threatening food allergies.428E.g., Mystic Valley Reg’l Charter Sch., Mass. BSEA No. 03-3629, at *20 (“Because of the possible fatal or near fatal allergic reaction, peanut allergy is a potentially severe allergy worthy of serious intervention in school settings given the great amount of opportunity for accidental ingestion. Avoidance of all peanut and tree nut products is, therefore, essential.” (citation omitted)).
Yet, a less severe, non-life-threatening consequence should not be grounds for decisionmakers to find an accommodation unreasonable. First, an impairment hierarchy does not appear anywhere in disability rights law, which is meant to cover a wide variety of impairments.429Nevertheless, in practice, hierarchies of impairments, placing mental disabilities at the bottom, arguably exist in the workplace and in employment law. Ryan H. Nelson & Michael Ashley Stein, Ability Apartheid and Paid Leave, 120 Mich. L. Rev. 1247, 1248 (2022). For an exploration of such hierarchies regarding the use of service dogs, see Dorfman, supra note 54, at 140–42.
As activist and writer Mary Johnson argued, Congress did not intend for the ADA to determine worthiness of protection (unlike what Social Security laws aim to do): “[T]he law was not about disability—but about discrimination.”430 Mary Johnson, Make Them Go Away: Clint Eastwood, Christopher Reeve & the Case Against Disability Rights 184 (2003) (emphasis omitted).
Second, a mild reaction or inconvenience to a nondisabled person could have significant consequences for a disabled person (for example, the long-term effects of contracting COVID-19 for immunocompromised people or the after-effects of allergic reactions). The severity of a reaction may also vary from one disabled person to another. Third, common biases regarding the authenticity and severity of disabilities—like fear of the disability con—color judgment about deservingness, especially when addressing less visible disabilities. These biases create a barrier to equal access.431See Dorfman, supra note 40, at 564–68; Dorfman, supra note 54, at 1401–02.
In some cases, the covered entity could assert de minimis harm as a defense against approving third-party accommodations. This would occur where the harm caused by refusing the accommodation is considered too small to compensate. In that scenario, the burden of proof to demonstrate de minimis harm should lie with the second party.
Conclusion: A New Category of Reasonable Accommodations
The view that disability depends on the social environment has evolved in recent decades, and this Article calls for us to adapt our understanding of reasonable accommodations accordingly. Reasonable accommodations should expand beyond traditional privity between the first party (the disabled individual) and the second party (the employer or covered entity) to include third parties whose choices and behaviors affect disability access. This new category of accommodations already lurks in early ADA cases on secondhand smoking that serve as an unexplored exception to the backlash against the ADA. In those cases, courts allowed for a modification to workplace policies to prohibit smoking in enclosed spaces. Later, activism by parents of children with food allergies put this issue on the mainstream agenda, allowing for third-party accommodations to proliferate in schools, aboard planes, in the workplace, and in public spaces. At least certain circuit courts recognized masking as an accommodation to protect immunocompromised school students during the COVID-19 pandemic and its aftermath under disability law. Yet requiring providers to mask in healthcare settings has posed a new challenge. When it comes to no-fragrance policies to accommodate people with MCS, which is a contentious condition that lacks reliable biomarkers, courts have been much more reluctant to recognize this remedy as a reasonable accommodation. The story arc of third-party accommodations can also serve as an example of the complex relationship between law and society specifically in the healthcare realm, where issues like the politicization of preventive care, biotechnological advancement, patient activism, and distrust of people with disabilities play a significant role in shaping legal doctrine and legal norms.
Unlike previous discussions on the indirect burden of accommodations on third parties,432See supra notes 55–77 and accompanying text.
third-party accommodations require a change in behavior. These types of situations directly affect everyday relationships and interactions between nondisabled and disabled individuals.
Third-party accommodations may therefore also require a change in communication between third parties and the first party. This applies to neuroinclusive communication,433For an inclusive communication model to support neurodivergent individuals in the labor market, see generally Michał T. Tomczak, Joanna Maria Szulc & Małgorzata Szczerska, Inclusive Communication Model Supporting the Employment Cycle of Individuals with Autism Spectrum Disorders, 18 Int’l J. Env’t Rsch. & Pub. Health 4696 (2021).
an approach that ensures that individuals on the autism spectrum—like Tamara Brown434See supra notes 18–19 and accompanying text.
—can understand social interaction, fully participate in the workplace, and feel valued in the labor market and society. This is also the case of Nicholas Keith, the deaf lifeguard for whom the public pool changed its emergency protocol to include visible alert gestures.435Keith v. City of Oakland, 703 F.3d 918 (6th Cir. 2013).
A policy requiring users to add an image description (so-called “alt text”) to photos on documents or websites presents a future case for a third-party accommodation to help promote better communication between disabled and nondisabled individuals. This would allow people with visual impairment to access this visual information. While, currently, adding alt text is done voluntarily on social media platforms like X or Instagram,436We’re Making Images on Twitter More Accessible. Here’s How , X Blog (Sep. 19, 2022), https://blog.twitter.com/en_us/topics/product/2022/making-images-twitter-more-accessible [perma.cc/9RS9-88PA]; Hannah Macready, Why Instagram Alt Text Matters (and How to Use it), Hootsuite Blog (Dec. 14, 2022), https://blog.hootsuite.com/instagram-alt-text/ [perma.cc/L4V2-WZ2X].
one could imagine such a policy in work environments or public publications. Using AI to generate alt text at low cost should play into determining the reasonableness of such accommodation.437Tife Sanusi, How Alt Text Made the Web Legible to AI, Deepgram (May 3, 2023), https://deepgram.com/learn/how-alt-text-made-the-web-legible-to-ai [perma.cc/H8VZ-JDZE].
Third-party accommodation in online environments could also accommodate people living with epilepsy by prohibiting flashing images that cause seizures.438Nicole J. Ligon, Virtual Assault, 2022 U. Ill. L. Rev. 1203, 1203 (2022).
An additional important contribution of this Article is opening the door for future explorations of third-party accommodations beyond the realm of disability. When thinking of religious accommodations, for example, one could consider how some Muslims believe that sitting at a table or attending a party where alcohol is served is against their religion. Here, a third-party accommodation would be a request that no alcohol be served at a company event.439See Shaykh Abdul-Rahim Reasat, Can I Go to Work Trip or Christmas Party?, SeekersGuidance: The Glob. Islamic Acad. (Jan. 8, 2022), https://seekersguidance.org/answers/general-counsel/can-i-go-to-work-trip-or-christmas-party [perma.cc/539V-F2DC]; see also Gill, supra note 20, at 30.
Other cases of religious employees unwilling to be housed with or seated near LGBTQ+ coworkers also come into mind and raise difficult questions relating to infringement on freedom440See, e.g., Damron v. Jackson, No. 2:09-cv-050, 2011 WL 4402767 (S.D. Ohio Sep. 21, 2011); see also Livingston v. Griffin, No. 904-CV-00607-JKS, 2007 WL 1500382 (N.D.N.Y. May 21, 2007); Morrison v. Bd. of Educ., 419 F. Supp. 2d 937 (E.D. Ky. 2006), rev’d, 521 F.3d 602 (6th Cir. 2008).
and competing access needs like those discussed in the disability context.441See supra notes 182, 410 and accompanying text.
In an ever-changing world where protecting civil liberties is increasingly at play, the third-party accommodations theory and its normative implications appear constantly. This Article fills the current gap in the literature and case law regarding the availability and limits of third-party accommodations, paving the way to a more inclusive, interdependent society.
* Professor of Law, Seton Hall Law School. This Article was selected for the 2025 Harvard/Yale/Stanford Junior Faculty Forum. I am grateful to Christine Jolls, Rebecca Tushnet, Norman Spaulding, and the cohort of junior scholars for their superb commentary. For constructive feedback and fruitful engagement with this project, I would like to thank Swethaa Ballakrishnen, Deborah Brake, David S. Cohen, Michael Coenen, Yaron Covo, Mary Crossley, Paul Diller, Andrew Elmore, Dallan Flake, Leah Fowler, Thomas Healy, Valerie Seiling Jacobs, Sara Klein, Asaf Kletter, Scott Landes, Rachel Lopez, Katherine Macfarlane, Mason Marks, Nicole Buonocore Porter, Ryan Nelson, Chloe Reichel, Jessica Roberts, Jennifer Shinall, and Deb Widiss. Joshua Murphy and Maura Quinn provided exceptional research assistance. I benefited tremendously from feedback I received at the Colloquium on Scholarship in Labor and Employment Law (COSELL), the New Voices in Labor and Employment Law Panel at the 2023 AALS Annual Meeting, Boston College Law’s Regulation and Markets Workshop, the All About Accommodations symposium at Chicago-Kent College of Law, and the faculty workshops at the University of Arizona James E. Rogers College of Law, University of Connecticut School of Law, Cornell School of Industrial and Labor Relations, Elisabeth Haub School of Law at Pace University, Drexel University Thomas R. Kline School of Law, University of Pittsburg School of Law, Rutgers Law School, Seton Hall Law School, Suffolk University Law School, UC Irvine School of Law, and Wayne State University Law School. I am incredibly grateful to the Michigan Law Review editors David Canada, Heather Foster, Ethan Greenberg, Daniel Kaylor, Nathaniel Magrath, and Justin Yu for their terrific work on this Article.