Legal Insurance and Its Limits
Courts are buckling under the weight of a staggering access-to-justice crisis. In three-quarters of cases, at least one side lacks a lawyer, default judgments are on the rise, and most Americans with valid claims never take legal action. The situation is dire, and it understandably has policymakers casting about for a fix. On the menu are a range of uncontroversial reform ideas, such as expanding legal aid, supporting system simplification, and promoting pro bono. But it is increasingly clear that those measures—even if accomplished—would not make a dent in the problem. Attention is thus turning to other reform ideas, such as relaxing unauthorized practice of law (UPL) rules and scrapping Model Rule 5.4(d), the provision that prevents nonlawyers from even partially owning entities that deliver legal services. Both reforms are promising. But both would dilute the longstanding lawyers’ monopoly. Perhaps not surprisingly, the bar is fighting these reforms tooth-and-nail.
Into this roiling landscape, some now have a new idea: legal insurance. They suggest that legal insurance is the way to expand access to justice for middle- and working-class Americans. Reformers are also quick to point out that—unlike a relaxation of UPL restrictions or the abolition of Rule 5.4(d)—legal insurance stands to benefit lawyers.
We have seen this play before. In the 1970s, the bar seized on legal insurance as a solution to what was then seen as an urgent access-to-justice crisis afflicting the middle-class. The movement garnered enthusiastic support, not just from the bar, but also from unions, states, Congress, private insurers, and consumer groups. For a time, legal insurance even took off. By the mid-1970s, there were reportedly 5,000 distinct plans in operation, and experts predicted that, by the mid-1980s, half of practicing lawyers would be participating.
Of course, it didn’t come to pass—and remarkably, it seems the entire episode has been forgotten.
This Article recovers the lost history of the country’s first experiment with legal insurance. In so doing, it seeks to forestall another false start. In addition, by drawing on a range of disciplines—including insurance law (particularly insights concerning moral hazard and adverse selection), behavioral economics, legal ethics, and the legal profession—this Article explains why the legal insurance idea floundered, and seems destined to flounder, going forward.
It is undeniably seductive to think the access-to-justice crisis can be addressed in a way that benefits lawyers. It was seductive half-a-century ago. It is seductive now. But those who actually want to address the access-to-justice crisis need to look somewhere else.
Introduction
On an unseasonably warm morning in January 1971, a van pulled to a stop in front of Washington Emerson’s home in Shreveport, Louisiana.1. Peter B. O’Brien, Prepaid Legal Insurance, 6 Comp. Rev. 35, 35 (1976). For the weather, see Shreveport, LA Weather History, 1971-1-23, Weather Underground, https://www.wunderground.com/history/daily/us/la/shreveport/KSHV/date/1971-1-23 [perma.cc/M9SD-KRMV].
The van’s driver trundled to the door, knocked, and informed Mr. Emerson that he was there to take Mr. Emerson’s furniture. As the driver pulled out a contract and spouted legalese, Mr. Emerson recalled with dismay that six months earlier, his daughter, then a newlywed, had asked him to cosign a loan. She and her new husband wanted to buy furniture, and, to do so, they needed his help. In the ensuing months, they had fallen behind on payments, and on that January morning, the finance company had arrived to repossess his daughter’s furniture—and to take Mr. Emerson’s as well.2O’Brien, supra note 1, at 35.
It was a common occurrence then, as it is now.3Id. With the dramatic expansion of consumer credit, today, it is less common to buy furniture in this manner. But people still take on loans to buy cars, and people also buy things using “title loans” (i.e., loans secured by their vehicles)—and here, repossession is surprisingly common. See Nathalie Martin & Ozymandias Adams, Grand Theft Auto Loans: Repossession and Demographic Realities in Title Lending, 77 Mo. L. Rev. 41, 45 (2012). For the dramatic increase in consumer credit since 1980, see Nora Freeman Engstrom & David Freeman Engstrom, The Making of the A2J Crisis, 75 Stan. L. Rev. Online 146, 158 (2024).
But, that January morning, something unusual happened. A member of Local 229 of the International Laborers Union, Washington Emerson possessed legal insurance. He had, in fact, gotten it just a few weeks before.4The Plan had launched on New Year’s Day, 1971. Thomas R. Needham & Byron L. Woolley, Comment, The Shreveport and Columbus Plans of Prepaid Legal Services—An Analysis of Plans Presently in Operation, 27 Baylor L. Rev. 485, 486 (1975).
Accordingly, Mr. Emerson called the union hall where a union officer referred him to a lawyer who could help.5O’Brien, supra note 1, at 35.
The attorney had Mr. Emerson put the repo man on the phone—and, in the course of a brief conversation, convinced the man to stand down. The lawyer then called the finance company and reached a compromise settlement. Mr. Emerson and his son-in-law managed to work off the debt. His and his daughter’s furniture stayed put.6See id. at 35–36.
A construction worker, Washington Emerson had legal insurance because his union furnished policies for two cents per hour worked, roughly $32 annually ($253.75 in present-day dollars).7See id. at 36, 40; Richard R. Clifton, The Shreveport Plan for Providing Legal Services, 3 Yale Rev. L. & Soc. Action 290, 293 (1973). Here and throughout, dollars are adjusted to present-day values (as of December 2024) using the Bureau of Labor Statistics inflation calculator, available at CPI Inflation Calculator, U.S. Bureau of Lab. Stat., https://www.bls.gov/data/inflation_calculator.htm [perma.cc/S9TK-TG6C].
Nor, in offering this coverage, was Local 229 alone. Throughout the 1970s, legal insurance was much in the news.8Jointly Administered Legal Service Plans, Hearings Before the H. Comm. on Educ. & Labor, Special Subcomm. on Labor, 92nd Cong. 92 (1972) [hereinafter Thompson Hearings] (statement of Robert J. Connerton, General Counsel of the Laborers’ International Union of North America) (discussing the extensive media coverage).
It was the subject of repeated congressional hearings. And it was the focus of myriad articles in bar journals and law reviews.9Many, but by no means all, of those articles are cited in the pages that follow.
Legal insurance received this tidal wave of attention because it was widely (almost universally) viewed as a solution to that era’s justice gap. Legal insurance was viewed as so promising, in fact, that even the hidebound American Bar Association (A.B.A.) relaxed its rules to permit (and even encourage) its adoption, while numerous states and Congress amended various laws—including to the Internal Revenue Code and the Labor Management Relations Act—to facilitate its spread.10See, e.g., Act of Aug. 15, 1973, Pub. L. No. 93-95, 87 Stat. 314 (codified at 29 U.S.C. § 186(c)); Tax Reform Act of 1976, Pub. L. No. 94-455, § 2134, 90 Stat. 1520, 1926–28 (expired 1992).
Given this attention, a raft of academics and commentators throughout the 1970s confidently predicted: “The day for prepaid legal service plans”—just another name for legal insurance—“has arrived.”11See, e.g., Richard J. Hayes, Prepaid Legal Services—The Challenge Ahead, 41 Ins. Couns. J. 385, 385 (1974). As Section I.D explains, many others expressed similar sentiments. For the fact that prepaid legal service plans were merely a euphemism for legal insurance, see infra note 40 and accompanying text.
In 1972, Representative Frank Thompson, Chair of the House Subcommittee on Labor, gaveled hearings on prepaid legal services to order, declaring that these plans would “assure equal access to our legal system for all of our citizens, whether they are rich or poor or in between.”12. Thompson Hearings, supra note 8, at 3 (statement of Rep. Frank Thompson, Jr.).
By 1974, a report predicted that, within the next few years, 70% of the American public would be covered by legal insurance and 50% of American lawyers would use those plans to acquire business.13. A.B.A. Special Comm. on Prepaid Legal Servs., A Primer of Prepaid Legal Services 18 (P. Murphy ed., 1974) [hereinafter Primer].
In 1977, the A.B.A.’s Committee on Prepaid Legal Services reported that there were an estimated 5,000 plans already in operation.14Report of the Comm. on Prepaid Legal Services, 13 Forum 92, 92 (1977) [hereinafter 1977 Report].
And, by 1978, an A.B.A. leader asserted that, with legal insurance, “[i]nevitably,” most middle-class Americans would obtain “meaningful access to lawyers and the legal system.”15Philip J. Murphy, Prepaid Legal Services: Development and Problems, 20 Ariz. L. Rev. 485, 508 (1978).
Yet of course, that didn’t come to pass. These days, as we will see, legal insurance has not entirely faded away. More than two-dozen providers continue to putter on, offering limited services to ordinary Americans.16See Section III.B and infra note 179 (compiling Ohio offerings as of 2024).
But, contrary to the predictions of so many experts, legal insurance never reshaped the legal services industry. Nor did it ever make a significant dent in the access-to-justice crisis. Now, in fact, it appears that the justice gap is substantially wider than it was half-a-century ago when legal insurance got its initial push.
Today, the civil justice gap is staggering and scandalous. In roughly three-quarters of state court cases, at least one side lacks a lawyer—a sharp increase from 1992 (the only prior year with good data available).17See Nat’l Ctr. for State Cts., The Landscape of Civil Litigation in State Courts iv (2015) (reporting that, in 75% of non-domestic relations civil cases, at least one side lacks a lawyer); Family Justice Initiative: The Landscape of Domestic Relations Cases in State Court ii (2018) (reporting that, in domestic relations cases, “the majority of cases (72%) involved at least one self-represented party”). Federal courts, which see only about 260,000 civil cases annually, have fewer self-represented litigants (SRLs). But even there, SRLs initiate 25% of claims and lodge more than half of appeals. Judith Resnik, Mature Aggregation and Angst: Reframing Complex Litigation by Echoing Francis McGovern’s Early Insights into Remedial Innovation, 84 L. & Contemp. Probs. 231, 238–39 (2021).
The rate of default judgments, typically issued when the defendant never appears in court, is spiraling upward.18. Engstrom & Engstrom, supra note 3, at 149–50; see also David Freeman Engstrom, Margaret Hagan, Daniel Bernal, Aviv Caspi, Natalie Knowlton & Ayelet Sela, A Blueprint for Expanding Access to Justice in Los Angeles Superior Court’s Eviction Docket 8 (2025) (“In consumer debt collection cases, multiple jurisdictions report default-judgment rates as high as 90-95%. In eviction, default-judgment rates range widely but several jurisdictions report rates from 20-40%.”).
And the composition of state courts has undergone a quiet metamorphosis. We tend to cling to the conception of courts as places where individuals act—places where people challenge authority, seek relief, and vindicate rights. Today, that conception is mostly fairy tale. Contract actions, typically brought by repeat-play institutional plaintiffs (think: debt buyers and institutional landlords), have quietly eclipsed tort suits, which are in sharp decline.19See id. at 148–49; see also Morgan Moffett, Sarah Gibson & Diane Robinson, 2022 Caseload Highlights, Nat’l Ctr. for State Cts. Ct. Stat. Project (2024) (reporting that, in roughly forty states surveyed, there were a total of 3.6 million incoming contract cases as compared to only 517,800 incoming tort cases—and that, from 2019 through 2022, tort filings dropped another 10%).
As the Pew Charitable Trusts explains, state courts are now “dominated . . . by cases in which a company represented by an attorney sues an individual, usually without the benefit of legal counsel, for money owed.”20 Pew Charitable Trs., How Debt Collectors Are Transforming the Business of State Courts 1 (2020).
The trouble is not just that more big institutions are suing regular people (although they are). It is also that many regular people with genuine claims—those who are entitled to become plaintiffs—never make it into court. By all accounts, tens of millions of Americans who have a valid entitlement to relief under the governing law—who have, perhaps, been consigned to uninhabitable housing by a landlord, sustained a cognizable injury at the hands of a tortfeasor, or been wrongfully denied overtime by their employer—take no legal action to protect their interests.21For a review of available evidence, see Rebecca L. Sandefur, What We Know and Need to Know About the Legal Needs of the Public, 67 S.C. L. Rev. 443 (2016), and Legal Servs. Corp., The Justice Gap: The Unmet Civil Legal Needs of Low-Income Americans 7 (2022). For low rates of claiming in the tort law ecosystem, see Nora Freeman Engstrom, ISO the Missing Plaintiff, Jotwell (Apr. 12, 2017), https://torts.jotwell.com/iso-the-missing-plaintiff [perma.cc/B7T5-UXFJ].
As all of this has come into focus, in an eerie 1970s replay, scholars, courts, journalists, Congress, and the A.B.A. are, once again, taking note. Further, just as the literature is again awash in discussion of the contemporary access-to-justice problem, it is again awash in proposals for how to address it.
This time, many point to obvious fixes. These include additional legal aid funding, a deeper commitment to pro bono work, expanded self-help services, and efforts to simplify court systems so litigants without lawyers can more effectively press or defend claims.22. Conf. of Chief Justs. & Conf. of State Ct. Adm’rs, Resolution 5 (2015) (reaffirming support for these measures). Beyond this list, some champion still more ambitious reforms. See Engstrom & Engstrom, supra note 3, at 146–47 (compiling additional reform ideas).
There is little opposition to these ideas. Yet it is also increasingly clear that, as the Conference of Chief Justices acknowledged in 2020, these incremental measures are bound to be woefully insufficient.23See Conf. of Chief Justs., Resolution 2 (2020) (acknowledging that “traditional solutions . . . such as increased funding for civil legal aid, more pro bono work, or court assistance programs . . . are not likely to resolve the gap”); see also Texas Appellate Law Podcast, A New Approach to Narrowing the Texas Civil Justice Chasm: Justice Brett Busby and Kennon Wooten, Mondaq (Oct. 28, 2024), https://www.mondaq.com/unitedstates/trials-appeals-compensation/1536052/a-new-approach-to-narrowing-the-texas-civil-justice-chasm-%7C-justice-brett-busby-and-kennon-wooten-podcast [perma.cc/Z4EY-JVGT] (quoting Texas Supreme Court Justice Brett Busby as stating: “The problem is so huge. We have to look for innovative structural changes of a lot of different kinds to be able to close this justice gap.”).
As the insufficiency of these measures has become clear, attention has turned to more ambitious (and more controversial) reforms.24See Conf. of Chief Justs., supra note 23 (encouraging states to experiment with new strategies, including “the consideration of alternative business structures, and the reexamination of provisions related to the unauthorized practice of law”).
One idea is to relax unauthorized practice of law (UPL) rules to admit licensed nonlawyers into the system, akin to the nurse practitioners common in medicine.25In most states, nurse practitioners have full treatment authority; they can independently evaluate and treat patients without supervision. In law, by contrast, paralegals (the closest legal analog) must, at all times, work under lawyer supervision (save in a state that has undertaken reform). Compare State Practice Environment, AANP (Oct. 2024), https://www.aanp.org/advocacy/state/state-practice-environment [perma.cc/E6JZ-RLD7], with Model Rules of Pro. Conduct r. 5.3 (A.B.A. 2025).
No longer merely theoretical, a number of states, including Alaska, Arizona, Colorado, Hawaii, Minnesota, New Hampshire, Oregon, Utah, and Washington have taken precisely this step.26See Report and Recommendations of the Texas Access to Legal Services Working Group 10–14 (2023) [hereinafter Texas Report] (chronicling various states’ reforms).
Others champion a relaxation of Model Rule 5.4(d), the longstanding prohibition on nonlawyer ownership of law firms.27Id. at 61–62. The form of practice outlawed by Rule 5.4(d) is also variously (and confusingly) called multidisciplinary practice, group legal services, corporate law practice, or an alternative business structure. For this tangled terminology, see Nora Freeman Engstrom & James Stone, Auto Clubs and the Lost Origins of the Access-to-Justice Crisis, 134 Yale L.J. 123, 157 & n.145 (2024).
The thought is that the elimination of this prohibition will promote investment, encourage cross-disciplinary collaboration, spur innovation, and expand firm capacity—which will, in turn, generate efficiencies to improve service and reduce cost.28See Gillian K. Hadfield & Deborah L. Rhode, How to Regulate Legal Services to Promote Access, Innovation, and the Quality of Lawyering, 67 Hastings L.J. 1191, 1191 (2016).
Again, the idea has made the jump from the law review literature to the real world. In an effort to “bridge the access-to-justice gap,” Arizona and Utah have recently scrapped Rule 5.4(d);29See Petition to Amend Rules 31, 32, 41, 42 (ERs 1.0–5.7), 46–51, 54–58, 60, 75 and 76, Ariz. R. Sup. Ct., and Adopt New Rule 33.1, Ariz. R. Sup. Ct. at 3, No. R-20-0034 (Ariz. Jan. 31, 2020). Utah employs a regulatory “sandbox” approach with significant oversight. See Utah Supreme Court Standing Order 15, Utah Sup. Ct. (amended Sep. 21, 2022), https://legacy.utcourts.gov/rules/urapdocs/15.pdf [perma.cc/Z79J-K94P]. For more on these states’ reforms, see generally David Freeman Engstrom, Lucy Ricca, Graham Ambrose & Maddie Walsh, Legal Innovation After Reform: Evidence from Regulatory Change (2022). In order to facilitate lobbying shops, Washington, D.C. has also long permitted nonlawyer partnerships. Karen E. Rubin, Non-Lawyer Ownership of Law Firms Is Trending—But Is It a Good Idea?, 35 Ohio Law., Jan.–Mar. 2021, at 6, 6.
Washington is soon to launch a pilot project to relax the Rule;30See In the Matter of the Adoption of a Pilot Project to Test Entity Regulation Using the Practice of Law Board’s Framework for Legal Regulatory Reform, No. 25700-B-721 (Wash. 2024).
and in Indiana, the idea is under consideration.31See Comm’n on Ind. Legal Future, Interim Recommendations 10 (2024). In Texas, meanwhile, reformers recently floated the idea—but, under sharp opposition from attorney groups, the proposal seems to be DOA. Compare Texas Report, supra note 26, at 1 (proposing reforms that would include, inter alia, a relaxation of Rule 5.4 “for entities that demonstrate a business model that provides services to low-income Texans and includes infrastructure to protect clients and ensure attorney independence”), with Texas Bar Considers Ban on Lawyer Partnerships with Non-Attorneys, Law. Monthly (Nov. 14, 2024), https://www.lawyer-monthly.com/2024/11/texas-bar-considers-ban-on-lawyer-partnerships-with-non-attorneys [perma.cc/D5MM-FDQR] (describing a proposal to fortify restrictions on nonlawyer involvement in law firms). For attorney opposition, see infra note 32.
Yet, as is likely clear, the above two reforms—the relaxation of UPL restrictions and the elimination of Rule 5.4(d)—challenge the lawyer monopoly. They welcome nonlawyers into the sacred arena that lawyers have long controlled. Perhaps not coincidentally, many in the organized bar are fighting these reforms tooth-and-nail.32E.g., Lynn LaRowe, Texas Non-Atty Ownership Plan Fizzles as Justice Gap Fix, Law360 (Jan. 19, 2024), https://www.law360.com/articles/1787802/texas-non-atty-ownership-plan-fizzles-as-justice-gap-fix [perma.cc/8YXS-WZ82] (describing lawyers’ overwhelming opposition to the Texas proposal to relax Rule 5.4).
Indeed, in 2022, the A.B.A. House of Delegates passed a resolution in a “landslide vote” doubling down on its commitment to Rule 5.4(d).33 A.B.A., Resolution 402 (2022). For the fact Resolution 402 sailed through by a “landslide vote,” see Stephen P. Younger, The Pitfalls and False Promises of Nonlawyer Ownership of Law Firms, 132 Yale L.J. F. 259, 272–73 (2022). Also, before 2022, the A.B.A. “repeatedly rejected attempts to ease Rule 5.4’s restrictions.” Id. at 270–74.
And, in recent years, in the face of fierce opposition from organized attorney coalitions, efforts to relax these rules in Florida and California have sputtered.34For California, see Mary Catherine Tiernan, Comment, All That Is Golden Does Not Glitter: A Proposed Pilot Program for Increasing Access to Justice in California in the Face of Legislative Resistance, 50 W. St. L. Rev. 89, 99–103 (2023). For Florida, see Letter from Michael G. Tanner, President, Fla. Bar to The Honorable Charles T. Canady, Chief Justice, Sup. Ct. of Fla. 2 (Dec. 29, 2021), https://www-media.floridabar.org/uploads/2021/12/Tanner-letter-to-CJ-re-final-report-12-29-2021-Signed.pdf [perma.cc/VL8R-UDNP].
In this turbulent environment, some are now pointing to the possibility of legal insurance, proclaiming that this insurance is an “ideal solution” to the access-to-justice crisis.35E.g., Jean Clauson, Legal Service Plans Are a Win-Win for Attorneys and America’s Middle Class, GPSolo Mar./Apr. 2019, at 22, 23; ARAG, The Future of the Legal Industry Is Now: How Legal Insurance Is a Solution to the Access to Justice Problem in America 1 (2017) (“Legal insurance is an ideal solution to the access to justice problem.”); accord A.B.A. Comm’n on the Future of Legal Servs., Report on the Future of Legal Services in the United States 29–30 (2016) (suggesting that legal insurance holds promise as a way to bridge the justice gap); State Bar of Cal., And Justice for All: Fulfilling the Promise of Access to Civil Justice in California (1996) (recommending that, in order to bridge the access gap in California, the state should “[e]xplore the feasibility of a statewide prepaid legal insurance plan”).
Insurance, some observe, is particularly promising because, unlike a relaxation of UPL laws or the scrapping of Rule 5.4(d)—both of which threaten lawyers’ stranglehold over the delivery of legal services—legal insurance stands to benefit lawyers.36Clauson, supra note 35, at 24 (“Attorneys . . . benefit from more people having legal insurance . . . .”).
It “works to increase access to attorneys—not replace them.”37Id. at 23; see also Robert Ambrogi, Exclusive: New Nationwide Legal Insurance Plan Aims to Reduce the Justice Gap, LawSites (Apr. 7, 2016), https://www.lawnext.com/2016/04/exclusive-new-nationwide-legal-insurance-plan-aims-reduce-justice-gap.html [perma.cc/G5DB-XDSU] (“One very clear strength of legal insurance is that it is a solution that involves lawyers.”); Letter from A.B.A. Standing Comm. on Grp. & Prepaid Legal Servs. to A.B.A. Comm’n on the Future of Legal Servs. 4–5 (Dec. 19, 2014) (advocating a focus on prepaid plans because these plans stand to expand access and, unlike other reform ideas, “champion[] the importance of a licensed and experienced lawyer”).
Insurance, some thus predict, is “on track to have groundbreaking effects on how legal services are delivered and procured in the future.”38Jeremy Bryant Tomes, Note, Emergence of Group and Prepaid Legal Services: Embracing a New Reality, 16 Tenn. J. Bus. L. 25, 61 (2014).
This Article interrogates those claims. It asks, simply: Is legal insurance really a promising solution to the country’s crushing access-to-justice crisis? It tackles the question by excavating tens of thousands of pages of historical material documenting the profession’s first—and now remarkably forgotten—experiment with legal insurance.39This critical chapter in the history of the legal profession seems to have completely escaped the attention of contemporary scholars. See, e.g., Merle H. Weiner, Civil Recourse Insurance: Increasing Access to the Tort System for Survivors of Domestic and Sexual Violence, 62 Ariz. L. Rev. 957, 1025 (2020) (“Legal expense insurance has received only limited attention in the United States . . . .”); Deborah Beth Medows, Justice as a Luxury? The Inefficacy of Middle Class Pro Se Litigation and Exploring Unbundling as a Partial Solution, 29 BYU J. Pub. L. 149, 161 (2014) (“Legal insurance is a relatively new benefit.”). Indeed, a search in the Westlaw all sources database on July 9, 2024, of “adv: ‘Shreveport Plan,’ ” yields just three cases and twenty-one secondary sources. Of the secondary sources, only three discuss the Shreveport Plan involving Local Union 229, and none discusses the Plan in any detail.
The text’s reference to the country’s “first” experiment with legal insurance refers to the country’s first experiment with freestanding legal insurance. Before the late 1960s, other forms of legal insurance were certainly on offer, but these tended to be bundled with other services. See, e.g., infra note 67 (describing early offerings supplied by unions and auto clubs); Section IV.B.1 (cataloging various forms of “legal insurance by other names”).
Ultimately, after sifting through this mountain of evidence, the Article concludes that those looking for a solution to the country’s crisis need to look somewhere else. This Article reaches that dismal answer in four Parts.
Parts I and II turn the clock back half a century. These Parts seek to ensure that the reformers of today can benefit from the lessons learned (the hard way) from the reformers of the past. In particular, Part I traces the rise of what were then called “prepaid legal services.” (The A.B.A. used that euphemism not because of any actual difference between prepaid legal services and legal insurance but because, in its words: “Labeling the activity as ‘insurance’ . . . invites regulation and the additional burdens incident thereto.”40A.B.A. Special Comm. on Prepaid Legal Cost Ins., Report and Recommendations Adopted by House of Delegates, July, 1971, Bos. Bar J., Dec. 1971, at 7, 8 (1971) [hereinafter A.B.A. 1971 Report]. The A.B.A. House of Delegates adopted this Report in 1971. Id. at 7.
) This Part outlines the advantages legal insurance was supposed to confer; traces the “frenzied” support they garnered; and compiles experts’ sunny predictions that legal insurance would remake the legal services industry and facilitate the provision of high-quality counsel to tens of millions of working- and middle-class Americans.41William Martin Greene, Prepaid Legal Services: More than an Open and Closed Case, 22 Clev. St. L. Rev. 425, 426 (1973) (noting the “frenzied movement of the bar toward group legal services”).
Part II continues the scene-setting by zeroing in on three early exemplars. First, Part II analyzes the Shreveport Plan. An “open-panel” plan akin to a modern medical insurance PPO (i.e., a plan that did not restrict the insured’s choice of counsel), this plan supplied coverage to Washington Emerson and many of his colleagues in Local 229. Second, it considers a “closed-panel” plan adopted in 1972 by Laborers’ Local 423 in Columbus, Ohio. (As the name suggests, a closed-panel plan resembles a modern HMO; members are restricted in their selection of counsel.) Finally, it explores a third plan launched by the Amalgamated Clothing Workers (ACW) of Chicago. Funded by a charge of only 50 cents per month, the ACW’s plan offered limited benefits to 6,000 members of that predominantly female union, “over 95%” of whom had “never used the services of an attorney before.”42Prepaid Legal Services Plans: Hearing Before the Subcomm. on Representation of Citizen Interests of the S. Comm. on the Judiciary, 93d Cong. 232 (1974) [hereinafter Tunney Hearings] (statement of Amalgamated Clothing Workers of America, AFL-CIO).
Part III traces legal insurance’s unraveling. It considers early signs of trouble and then canvasses the legal insurance status quo. Part III shows that, today, more than half-a-century after legal insurance got its initial push, relatively few Americans have stand-alone legal insurance, and the insurance plans that exist furnish limited benefits.
The analytical heart of this paper, Part IV conducts a post-mortem. By 1979, studies had begun to explore why legal insurance had “not met expectations.”43Thomas J. Hall, Prepaid Legal Services: Obstacles Hampering Its Growth and Development, 47 Fordham L. Rev. 841, 843 (1979).
This Part essentially continues—but greatly enriches—that inquiry. It asks why legal insurance, adopted in the 1970s amidst such optimism and with such fanfare, has mostly fizzled. In light of current claims that legal insurance offers a promising reform pathway, it particularly considers whether the problems that previously plagued legal insurance markets can realistically be overcome. Yes, Part IV observes, the last experiment with legal insurance was mostly a bust. But are the troubles that stymied legal insurance idiosyncratic? Can they be chalked up to bad timing or bad luck? Or are problems deeper and more intractable?
Drawing insights from a range of disciplines—including history, insurance law (particularly concerning moral hazard and adverse selection), behavioral economics, legal ethics, and the legal profession—Part IV concludes that part of the blame is properly placed on fortuity and path dependencies. Legal insurance started to take off around the time that unions (the most muscular backers of legal insurance) began their long decline. If the story of organized labor had unfolded differently in the United States, perhaps the story of legal insurance would have unfolded differently, too.
Yet, Part IV also suggests that it isn’t all happenstance. Given a mix of factors, consumer demand for legal insurance (and particularly the voluntary, open-panel plans that the bar has long favored) is inherently limited.44As Section IV.B explains, these factors include the prevalence of auto, renters’, and homeowners’ insurance (which contain legal insurance); the widespread use of the contingency fee and fee-shifting statutes (which stand in for legal insurance); a cost mismatch stemming from the fact that those who would most benefit from legal insurance are the least able to afford it; a range of cognitive biases that artificially depress consumer demand for coverage; and the restricted form insurance is forced to take.
And given the challenges would-be legal insurers confront—including adverse selection, moral hazard, and a complex and fractured regulatory environment—the supply of legal insurance is also apt to be thin.45For a discussion of the kind of fundamental change that might affect this prediction, see infra note 345.
In the end, Part IV argues, those who really want to address the current access-to-justice crisis ought to look elsewhere.
Finally, a brief Part V confronts the actions of the A.B.A. It shows that, between 1930 and 1970, the A.B.A. fiercely opposed any kind of group legal service and—under the banner of UPL rules—repeatedly penalized any entity (including banks, unions, and auto clubs) that dared furnish legal assistance to members. But then, the organization abruptly pivoted. In light of its recent activities, which again put the A.B.A.’s motivations under the microscope, this Part asks why. Ultimately, Part V comes down on the side of the A.B.A.’s then-President Chesterfield Smith, who, in 1974, publicly conceded that, although the organization cloaked its actions in the veneer of the public interest, it instead acted out of self-interest, motivated by members’ desire to “spread the economics around.”46Tunney Hearings, supra note 42, at 73; see infra note 336 and accompanying text.
Some, of course, may reasonably conclude that the A.B.A.’s 1970s-era motivations surrounding legal insurance are too old and attenuated to be relevant to contemporary debates. But others may decide that they bear at least some consideration when assessing the organization’s strikingly similar present-day activity.47For similar present-day statements and actions, see supra notes 32–34.
I. The Ascendence of Legal Insurance
A. Scene-Setting: A Reckoning with Unmet Need
The 1960s and 1970s marked a time when a number of substantive legal rights were minted. It also marked a time of sustained attention to the vindication of those rights—how to make counsel more readily available.48Portions of Section I.A are adapted from Nora Freeman Engstrom, Attorney Advertising and the Contingency Fee Cost Paradox, 65 Stan. L. Rev. 633, 641–47 (2013). See Thompson Hearings, supra note 8, at 4 (statement of F. William McCalpin, Chair, A.B.A. Special Comm. on Prepaid Legal Servs.) (stating, in 1972, that “[o]nly recently,” had the bar focused its “attention” on how to bring legal “services within the realistic grasp of the citizens of this country”).
A watershed moment came in 1963, when the Supreme Court extended a right to counsel to indigent criminal defendants in Gideon v. Wainwright.49Gideon v. Wainwright, 372 U.S. 335 (1963). For more on Gideon’s significant impact, see generally Sara Mayeux, What Gideon Did, 116 Colum. L. Rev. 15 (2016).
Then, in 1966, Congress amended Rule 23 to make the class action device more readily available.50 Deborah R. Hensler, Nicholas M. Pace, Bonita Dombey-Moore, Beth Giddens, Jennifer Gross & Erik K. Moller, RAND Inst. for Civ. Just., Class Action Dilemmas: Pursuing Public Goals for Private Gain 10–18 (2000).
In 1972, the Court extended the Gideon rule to all facing incarceration.51Argersinger v. Hamlin, 407 U.S. 25 (1972).
And, in 1974, Congress formed the Legal Services Corporation (LSC), a group charged with providing “high quality legal assistance to those who would be otherwise unable to afford adequate legal counsel.”52Thomas Ehrlich, With Justice for All (and Legal Services for Some), Hum. Rts., May 1978, at 42, 43.
As a result of the Court’s opinions and the LSC’s formation, some commentators of the era suggested (rightly or wrongly) that the legal needs of the poor were, at least momentarily, satisfied.53See, e.g., John A. Jenkins, FutureLaw: Lawyers Confront the 21st Century, Wash. St. Bar News, Jan. 1980, at 16, 21 (“[M]ost observers do not believe there is a major problem in the delivery of legal services to the poor. Particularly where criminal matters are concerned, their needs are being met.”); see also infra notes 54–55.
Concern thus shifted to the needs of the middle class.54See Alec M. Schwartz, Access to Preventive Services Through Prepaid Legal Service Plans, 2 Preventive L. Rep. 8, 8 (1983) (“During the last decade, the legal profession has increasingly turned its attention to devising mechanisms for making legal services more available to middle-income people.”).
Capturing then-prevailing sentiment, one New York bar leader explained: “Although legal services for the poor have been expanded in recent years, sufficient attention has not been devoted to the problems of citizens of average means—wage earners, small businessmen, civil servants, teachers, and some professionals.”55. John R. Dunne, Prepaid Legal Services Have Arrived, 4 Hofstra L. Rev. 1, 2 (1975); see also Robert W. Meserve, Our Forgotten Client: The Average American, 57 A.B.A. J. 1092, 1092 (1971) (“The rich and well-to-do are aware of their need for legal services and have no trouble obtaining them. The poor are being increasingly assured of services. But there is a large segment of the population between these extremes.”); Thompson Hearings, supra note 8, at 58 (statement of Judith T. Kramer, Deputy Attorney General, State of New York) (“While the wealthy have little difficulty in meeting legal expenses, and the poor can now obtain legal services without charges . . . the middle income wage earner is the forgotten man whose legal rights are often meaningless because of the spiraling costs of litigation and legal proceedings.”).
The focus was fueled by research of the day. In 1971, the A.B.A. House of Delegates commissioned a survey “to ascertain the extent to which the public recognizes the need for and uses legal services.”56Proceedings of the 1971 Midyear Meeting of the House of Delegates, 96 Ann. A.B.A. Rep. 133, 143–44 (1971).
Barbara Curran led the ensuing effort, and her results, published in 1977, painted a grim picture. Lawyers were consulted for less than a third of legal problems that respondents experienced.57 Barbara A. Curran, The Legal Needs of the Public: The Final Report of a National Survey 261 (1977).
She found people tended to be stymied by a pair of problems: high cost and limited information.58Id. at 264.
As A.B.A. President James Fellers summarized, middle-income Americans “don’t know how to find a lawyer; they’re afraid of lawyers [and] they think they cost too much.”59Mark J. Green, The High Cost of Lawyers, N.Y. Times Mag., Aug. 10, 1975, at 8, 9 (emphasis omitted) (quoting Fellers).
As concern swelled, the A.B.A., which had long opposed any form of group legal services, came around.60For further discussion of the organization’s pivot, see infra Section V.A.
Through a series of actions, the organization seized on legal insurance as a way to deliver legal services to all those previously priced out of the marketplace.61 Richard F. Kahle, Jr., Prepaid Legal Services and Hawaii S. 8-4, 1st Sess., at 63 (Haw. 1975) (explaining that legal insurance was “promoted as a solution to the problem of delivering legal services” to middle-class Americans). In addition, starting in 1977, the A.B.A. championed legal clinics as another solution. For an extended discussion, see Engstrom, supra note 48, at 647–57.
B. The Advent of Legal Insurance
In 1966, the A.B.A. retained Professor Preble Stolz of the University of California School of Law to study the feasibility of legal insurance. Soon thereafter, Professor Stolz, together with a team of consulting actuaries, published their findings. The results were mostly positive: “Legal insurance,” Stolz concluded, “is a possible way of financing legal service for individuals of modest means” and could offer “low cost, preventive law services that the public is not now buying.”62. Preble Stolz, Insurance for Legal Services: A Preliminary Study of Feasibility, 35 U. Chi. L. Rev. 417, 476 (1968).
Encouraged, in 1970, the A.B.A. appointed a new body—the Special Committee on Prepaid Legal Cost Insurance—to further examine the idea.63Norman S. Hatt, Legal Insurance in the United States, 1973 Ann. Surv. Am. L. 213, 214.
After that Committee offered a favorable analysis, the A.B.A. urged interested bar associations to foster and promote “plans based upon insurance principles.”64Greene, supra note 41, at 428 (quoting a statement endorsed by the A.B.A. House of Delegates).
Bar associations should move “swiftly,” the A.B.A. advised, “to cut through the myriad problems involved in setting up such programs.”65See id.
Putting its money where its mouth was, the A.B.A. also spearheaded the Shreveport Plan for Washington Emerson and his colleagues in Local 229, described in greater detail below. The following year, in 1972, the A.B.A.’s House of Delegates adopted a resolution that “strongly urge[d] all state and local bar associations [to] immediately inform themselves of developments in the field of prepaid legal services, to assist others in the creation and implementation of qualified . . . plans and to consider initiating and sponsoring plans for providing prepaid legal services to citizens.”66John G. Brooks, President’s Page, Bos. Bar J., Feb. 1973, at 3, 5 (quoting resolution).
The A.B.A. was not alone in its support. Unions, which had long fought to offer their members legal services (and, for decades, had been penalized for so doing), enthusiastically embraced the insurance idea.67For various unions’ determined efforts to supply legal services to their members through structures that mimic legal insurance in important respects, see Engstrom & Stone, supra note 27, at 158, 177–78. See also United Mine Workers v. Ill. State Bar Ass’n, 389 U.S. 217, 219 (1967) (discussing a union’s decades-long efforts to help members assert workers’ compensation claims—and the bar-initiated UPL action that sought to forestall the union’s activities); Philip J. Murphy, The Prepaid Legal Services Picture, 62 A.B.A. J. 1569, 1569 (1976) (explaining that, as recently as 1965, the Hotel Workers Union in New York had tried to offer its members legal insurance but was stymied when UPL charges were brought against it). In addition, throughout the 1910s and 1920s, auto clubs offered a form of legal insurance to their members—but, in 1930s, the bar put the kibosh on these efforts. See Engstrom & Stone, supra note 27, at 185 (“[T]he clubs operated as a kind of legal insurance—while also elegantly minimizing the moral-hazard problems that otherwise inhibit such offerings.”). See generally id. (tracing the rise and fall of America’s auto clubs).
On May 2, 1972, the AFL-CIO’s executive council announced that, “[l]egal services for union members and their families can best be provided through union or community sponsored prepaid legal service plans.”68Greene, supra note 41, at 429 & n.18 (quoting AFL-CIO statement).
In 1972, the United Auto Workers endorsed prepaid plans.69. See Kahle, supra note 61, at 42.
And, in 1973, the American Federation of Labor and Congress of Industrial Organizations added its heft to the burgeoning movement.70. Id.
Congress, too, got in the act—and cut through the red tape that threatened to restrict the plans’ growth. In 1973, Congress amended § 302(c) of the Labor Management Relations Act to make legal insurance plans a benefit subject to collective bargaining.71. Labor Management Relations Act Amendments of 1973, Pub. L. No. 93-95, 87 Stat. 314 (codified at 29 U.S.C. § 186(c)).
The move, a sponsor of the amendment explained, was born of a recognition that existing methods of legal service delivery were “inadequate”—and the amendment’s goal was to make legal service programs available “in a manner similar to the way health benefit programs were established.”72 Staff of S. Subcomm. on Lab. of the Comm. on Lab. and Pub. Welfare, 93d Cong., Joint Labor Management Trust Funds for Legal Services—S. 1423 Bill Text and Background Material 3–4 (Comm. Print 1973) [hereinafter S. 1423 Background] (statement of Sen. Harrison A. Williams, Jr., on the Introduction of S. 1423); see id. at 3 (explaining that the bill was motivated by the recognition that “one of the glaring injustices in America is that Americans of moderate means neither know when they need legal services, how to obtain them, nor how to finance those services”).
The following year, Congress enacted the Employee Retirement Income Security Act of 1974 (ERISA), which included a provision to ease the plans’ implementation,73See Murphy, supra note 15, at 505.
and in 1976, Congress amended the Internal Revenue Code to afford employer-provided plans more favorable tax treatment.74Tax Reform Act of 1976, Pub. L. No. 94-455, § 2134(a)–(b), (e), 90 Stat. 1520, 1926–28 (codified at I.R.C. §§ 120, 501(c)(20)) (expired 1992). Under the law, as amended, employers were entitled to deduct contributions made to prepaid plans, and the benefit was not taxed as employee income. Section 120 expired in 1992, meaning that, since 1992, employees have been required to pay taxes on the benefits they receive. See Dolores Galea, Why Legal Services Are Taxed, Oct. 12, 2018, https://www.uawlegalservices.com/2018/10/12/why-legal-services-were-taxed [perma.cc/94H8-GDVB]; Brian Heid & Eitan Misulovin, Note, The Group Legal Plan Revolution: Bright Horizon or Dark Future?, 18 Hofstra Lab. & Emp. L.J. 335, 339–40 (2000) (footnote omitted) (“Group legal plans enjoyed positive tax treatment until Congress ended their favorable status in 1992.”).
Meanwhile, various states also tweaked their laws to facilitate the plans’ provision.75 Claude C. Lilly, Legal Services for the Middle Market 207–08 (1974) (describing state enactments in Texas and Wisconsin).
Not surprisingly, in this fertile environment, legal insurance began to take off.
C. Advantages of Insurance
Fueling the rise of legal insurance was a sense that these plans would overcome the many barriers that had, for so long, stunted working- and middle-class Americans’ ability to obtain assistance. The notion was that insurance would not just help people pay for legal services (though it would). It would also educate people to recognize their legal problems, facilitate lawyer selection, promote efficient legal service delivery, facilitate “preventative law,” and address problems at their root by deterring third parties from engaging in “sharp practices” in the first instance.
First, it was thought that many individuals failed to seek legal advice because of difficulties regarding attribution. “[T]he average person,” it was said, “fails to realize when he is encountering a problem that requires legal assistance.”76Gerald E. Singleton, Legal Service Plans—Coming of Age, 49 St. John’s L. Rev. 137, 138 (1975); see also Standing Committee on Group Legal Services, Group Legal Services, 39 J. State Bar Cal. 639, 662 (1964) [hereinafter California Report] (observing that “[m]any members of the public are not aware that . . . they have legal rights that can be vindicated”).
Legal insurance, it was believed, would help people overcome the attribution problem; it would help people see that certain problems were legal in nature and would benefit from a lawyer’s engagement.77See Norman J. Riedmueller, Group Legal Services and the Organized Bar, 10 Colum. J.L. & Soc. Probs. 228, 230 (1974) (“Legal service plans can . . . perform an educational function by making people aware of their need for legal advice or representation.”).
Second, many believed that another significant impediment to lawyer use was another kind of informational asymmetry: high search costs. Particularly before the advent of legal advertising (which only became legal in 1977 via Bates v. State Bar of Arizona78. Bates v. State Bar of Ariz., 433 U.S. 350, 384 (1977).
), people in need of assistance didn’t know where to go or who to ask.79See Lilly, supra note 75, at 61 (“With the Bar’s restriction on advertising, it can be very difficult for an individual to find a lawyer, especially a lawyer specializing in a particular area of law.”); George E. Bodle, Group Legal Services: The Case for BRT, 12 UCLA L. Rev. 306, 323 (1965) (“Neither the hatpin-method of selecting an attorney from the classified pages of a phone book, nor the referral system provided by the lawyers’ referral services, meet the exigency of those in legal difficulty for a lawyer in whose integrity, interest, and competence they can have trust and confidence.”). For how Bates paved the way for attorney advertising, see Bates, 433 U.S. at 384.
Here again, it was thought that legal insurance (and particularly closed-panel plans, where the plan administrator would select and supervise qualified counsel) would help individuals overcome this barrier.80. See Clifton, supra note 7, at 298 (explaining that a closed-panel plan “takes the worry and guesswork out of the selection process”).
Third, many argued that particularly closed-panel plans (where lawyers were obligated to meet a certain population’s needs) would generate efficiencies and ultimately reduce costs.81See Tunney Hearings, supra note 42, at 146, 149–50 (statement of Ralph Nader) (offering this prediction). At the same time, most expressed skepticism that open-panel plans would reduce costs—and predicted they would do the opposite. See Stolz, supra note 62, at 422.
In part, these savings stemmed from the fact that the plan administrator (with bargaining leverage) could demand that participating lawyers reduce their rates. And in part, it stemmed from the fact that, unlike typical lawyers (paid by the hour, with an incentive to run the meter), those in closed-panel plans would be obligated to fulfill all subscribers’ needs.82See Tunney Hearings, supra note 42, at 149–50 (statement of Ralph Nader).
As such, there would be no incentive to drag one’s feet, and there would be a powerful new incentive to specialize; streamline operations; and harness economies of scale, including by relying on standardized procedures, paraprofessionals, and technology.83C.J. Wydrzynski, Access to the Legal System: The Emerging Concept of Prepaid Legal Services, 3 Can. Cmty. L.J. 47, 50 (1979).
Fourth, it was broadly believed that legal insurance—and (again) particularly closed-panel plans—would facilitate “preventative law.” An insured individual, many surmised, would attend to her legal troubles proactively, and this proactive engagement (much like preventative care in medicine) would keep legal problems from metastasizing.84Id. at 50 (“Simple advice, consultation, document preparation, letter writing, telephone calls and negotiating techniques can on many occasions avoid costly trouble before it becomes an even more serious problem. This preventative law aspect of prepaid plans can be one of the greatest advantages to the consumer.”).
Some, in fact, predicted that “by the application of preventative law,” legal insurance would reduce members’ litigation activity “by as much as 50 percent.”85Frederick G. Fisher, Jr., The Delivery of Legal Services Under Prepaid Plans, 11 Forum 178, 188–89 (1975); see also R. Laken Mitchell, Comment, Advertising, Solicitation, and Prepaid Legal Services, 40 Tenn. L. Rev. 439, 458 (1973) (offering a similar prediction).
Fifth and finally, many believed that individuals with insurance were less apt to be abused by third parties such as merchants, credit card companies, and repair persons. In this way, simply having insurance would thus benefit the insured (plus perhaps others in her orbit). Not merely theoretical, soon after insurance plans got off the ground, encouraging evidence on this score started to accumulate.86For instance, in 1972, one union leader testified: “The principal benefit has been, in our judgment, the improved treatment which members of the group and their dependents have been accorded once it became generally known that legal representation was available to them, if and when needed.” Thompson Hearings, supra note 8, at 93 (statement of Robert J. Connerton, General Counsel of the Laborers’ International Union of North America); id. at 107 (statement of Earl Palay, Senior Vice President, Martin E. Segal Co.) (“We have found that when merchants know that the member has legal protection they are less likely to take advantage of them, particularly in credit transactions.”); see also infra note 120.
D. “Prepaid Legal Services Have Arrived.” 87Dunne, supra note 55, at 1. Throughout the 1970s, the sentiment was widely shared and frequently articulated. See, e.g., Greene, supra note 41, at 425, 426 (“The age of prepaid legal services is upon us.”).
Legal insurance kicked off on New Year’s Day 1971 with the creation of the Shreveport Plan, described in more detail below.88Greene, supra note 41, at 426.
From there, it quickly spread. By the end of 1971, there were reportedly 500 plans in existence.89Dunne, supra note 55, at 19; Singleton, supra note 76, at 140 n.21.
By 1972, an A.B.A. official claimed that 3,000 plans had been formed.90. Clifton, supra note 7, at 292. During these years, most states did not keep reliable records, undermining the accuracy of these estimates. Compare Kahle, supra note 61, at 23 (estimating that there were 1,500 to 2,000 plans in existence as of 1975), with Singleton, supra note 76, at 140 n.21 (estimating that there were 2,500 plans in existence in 1974).
By 1976, it was reported that “[a]lmost all of the top ten insurance companies have their product development people working on a group legal program to offer to American business.”91O’Brien, supra note 1, at 40.
By 1977, the A.B.A.’s Committee on Prepaid Legal Services reported that in California alone, there were 1,150 group plans already on file.921977 Report, supra note 14, at 92.
And, by 1979, a commentator boasted that “there are approximately 5,000 plans operating throughout the nation.”93Hall, supra note 43, at 843; see also Transcript of Proceedings, National Conference on the Future of Prepaid Legal Services, 1973, at 35 (1974) [hereinafter Transcript of 1973 Proceedings] (statement of Robert J. Connerton) (“[W]ell over 5,000 group legal service plans are in operation.”).
The activity was dizzying. In 1971, the 65,000-member Consumer Cooperative of Berkeley, California, launched Consumers’ Group Legal Services, available to all Co-op members for a $25 annual fee.94Florian Bartosic & Jules Bernstein, Group Legal Services as a Fringe Benefit: Lawyers for Forgotten Clients Through Collective Bargaining, 59 Va. L. Rev. 410, 436 (1973).
In 1972, the Birmingham Laborers Local 559 created a plan financed through a check-off of three cents an hour,95. Fisher, supra note 85, at 183.
while in Pennsylvania, the 65,000-strong Steel Workers union followed suit.96Id.
In 1973, the Utah State Bar launched the first state bar plan, extending service throughout the Beehive State.97Alex Elson, Canon 2—The Bright and Dark Face of the Legal Profession, 12 San Diego L. Rev. 306, 323 (1975).
By 1974, numerous private insurers—including the Mission Equities Corp. and St. Paul Insurance Cos.—were offering coverage.98 Primer, supra note 13, at 20; see also Elson, supra note 97, at 323 (reporting that, as of 1975, “[a]t least five insurance carriers are presently offering prepaid legal service coverage”).
Numerous colleges even launched plans for their students.99. Susan T. Mackenzie, Group Legal Services 53–54 (1975); Fisher, supra note 85, at 185.
This flurry of activity was accompanied by tremendous optimism. In 1976, one commentator predicted: “[I]t seems likely that within three to five years we’ll see the majority” of union members “gain access to the American legal system—with white-collar workers following close behind.”100. O’Brien, supra note 1, at 40.
In 1978, Philip Murphy, the former staff director of the A.B.A. Special Committee on Prepaid Legal Services offered a similar forecast: “Within the next decade twenty-five percent of the population will have access to a lawyer via a prepaid plan, and fifty percent of the lawyers in active practice will be participating in such plans.”101. Murphy, supra note 15, at 487; see also Patrick J. Keating, What You Always Wanted to Know About Prepaid Legal Services but Were Too Busy or Too Afraid to Ask, 57 Mich. St. Bar J. 18, 18 (1978) (declaring that legal insurance was “likely to work as far-reaching a revolution in our profession as it has in the medical profession”).
“[T]he potential for prepaid legal plans,” a commentator summarized in 1979, “is unlimited.”102Pamela L. Reeves, Prepaid Legal Plans: A Glimpse of the Future, 47 Tenn. L. Rev. 148, 179 (1979).
II. Legal Insurance Plans: Three Examples
This Part offers further perspective by describing three union-backed plans that got their start during the movement’s 1971–72 inception. The first, the Shreveport Plan, to which Washington Emerson belonged, featured an open-panel, meaning that subscribers were entitled to see any lawyer without restraint. The other two, launched by Laborers Local 423 of Columbus, Ohio and the Amalgamated Clothing Workers (ACW) of Chicago, were closed-panel. Both severely restricted the roster of lawyers available.
A. The Shreveport Plan
Sponsored by the A.B.A. with support from the Ford Foundation, the Shreveport Plan opened for business on January 1, 1971.103Needham & Woolley, supra note 4, at 486.
The plan was available to all members of Local 229 of the International Laborers Union—a group of individuals who had, prior to the plan’s inception, found themselves priced out of the market for legal services.104See supra note 4 and accompanying text.
Mostly “common laborers in the construction field,”105. F. Raymond Marks, Robert Paul Hallauer & Richard R. Clifton, The Shreveport Plan: An Experiment in the Delivery of Legal Services 19 (1974).
members of Local 229 had annual family incomes of approximately $4,500 (roughly $35,700 in today’s dollars) and were overwhelmingly Black, with a median educational attainment of the sixth grade.106Robert Paul Hallauer, The Shreveport Experiment in Prepaid Legal Services, 2 J. Legal Stud. 223, 225 n.5 (1973) (offering income information); Needham & Woolley, supra note 4, at 499 (offering additional demographic information). As above, dollars are adjusted to present-day values (as of December 2024) using the Bureau of Labor Statistics inflation calculator, supra note 7.
As of January 1971, only 54% of the Plan’s subscribers had “ever in their lives taken a problem to a lawyer.”107. Hallauer, supra note 106, at 227.
Of those who had sought a lawyer’s services, the majority “had done so only once.”108 Marks et al., supra note 105, at 33.
Enrollment in the Shreveport Plan was optional. To join, a member needed to sign up and contribute two cents per hour worked.109See supra note 7 and accompanying text.
Union members worked roughly 1,600 hours annually, which meant that, for Plan coverage, each subscriber paid approximately $32 per year ($254 in inflation-adjusted dollars).110Henry A. Politz, The Shreveport Plan: An “Open Panel” Model, 4 U. Tol. L. Rev. 433, 435 (1973); see also supra note 7.
In return, subscribers and their families were entitled to a range of benefits. These included (in 1971 dollars):
- “advice and consultation” for “any legal problem” up to $25 per visit or $100 annually;
- $250 annually for “office work” (subject to a $10 deductible);
- $325 per year to bring a lawsuit (subject to a $25 deductible); and
- $800 if sued civilly, charged criminally or named as a respondent in an administrative action.111. Hallauer, supra note 106, at 224 (emphasis excluded); Needham & Woolley, supra note 4, at 489.
The Plan did not help with: (1) controversies between Plan members or with Local 229, (2) “tax returns (although advice on tax problems [was] covered),” (3) class actions and personal injury claims, and (4) interventions and amicus curiae filings, “where the immediate and direct interests of the member are not involved.”112. Needham & Woolley, supra note 4, at 489.
As noted, the Plan was “open,” such that each subscriber had no restriction on attorney selection. Indeed, the only constraint was that the lawyer had to be licensed, and he was obligated to submit bills on prescribed forms.113. Hallauer, supra note 106, at 224; Robert Roberts, Jr., Forum Juridicum: The Shreveport Plan for Prepaid Legal Services—A Unique Experiment, 32 La. L. Rev. 45, 52 (1971).
These attorneys charged the Plan full freight, even though Plan architects recognized that, without caps or discounts, it was possible that outputs would eclipse inputs—and the Plan would collapse.114 Marks et al., supra note 105, at 7. The plan reserved the right to reject a lawyer’s charge as unreasonable or the lawyer’s assistance as unnecessary, although it is not clear whether this entitlement was ever exercised. Roberts, supra note 113, at 52.
In other respects, too, the Plan’s touch was light. The information given to subscribers specified: “The plan does not govern or alter in any way the usual and customary attorney-client relationship.”115Thompson Hearings, supra note 8, at 33 (Exhibit No. 5, “Shreveport Bar Association—A plan for prepaid legal services”).
The Plan was extensively studied, so a great deal of information about its operation is available. This information paints a mixed portrait of the Plan’s success. On some dimensions, the Shreveport Plan met or surpassed expectations. For instance, the Plan was associated with an uptick in lawyer use. In the twelve months prior to the Plan’s rollout, 10.3% of the members of Local 229 used a lawyer.116. Marks et al., supra note 105, at 61.
During the Plan’s first twelve months, that increased to 16.3%, and the number of problems taken to lawyers also jumped.117Id.
There was also some evidence of higher satisfaction: “Of those members who had seen lawyers both before and under the plan, half thought that they had been given better service and the rest detected no decline.”118. Clifton, supra note 7, at 299.
Researchers “found no evidence of use of lawyers for trivial or unimportant problems.”119Hallauer, supra note 106, at 228.
There was some evidence that the Plan’s existence had (as hoped) deterred area merchants and service providers from overreach. For instance, one union leader reported to Congress that, after the Plan had been in operation for two years, “a certain kind of case involving very, very sharp practices in the consumer area has all of a sudden seemed to dry up.”120 Staff of the Subcomm. on Lab., 93d Cong., Legislative History of Joint Labor-Management Trust Funds for Legal Services 28, 30 (Comm. Print 1974) (statement of Robert J. Connerton, General Counsel, Laborers’ International Union of North America, AFL-CIO).
Last but not least, researchers reported: “The lawyers’ reactions to the plan ran from favorable to enthusiastic.” One Shreveport lawyer declared: “I think it’s the greatest thing since popcorn.”121 Marks et al., supra note 105, at 85. Also promising: After the pilot program ended in 1974, the union, along with the local bar, opted to continue its operation. Joseph C. Delk, III, The Advent of Prepaid Legal Services in North Carolina, 13 Wake Forest L. Rev. 271, 279 (1977).
Yet, there were some surprises. One involved lawyer selection: Although subscribers were free to seek the services of any lawyer in Louisiana (or even lawyers outside Louisiana), most sought the services of just two lawyers with offices in Shreveport.122Murphy, supra note 15, at 497; see also Clifton, supra note 7, at 301 (observing that, although the Shreveport Plan featured “free choice,” in reality, that choice did not “mean very much”).
Further, lawyers were utilized less than anticipated. During the first three years of operation, 45% of subscribers’ families (total) made use of the Plan, and between 14% and 20% of subscribers utilized the Plan each year.123. Kahle, supra note 61, at 26 & Appendix A.
There were also disappointments. One sore spot involved enrollment and, in particular, the low rate at which members chose to sign up. In 1971, the first year of operation, 583 union members were eligible to subscribe, but only 108 actually did. In 1972 and 1973, enrollment declined; fewer than 80 participated. Then, in 1974, there was a modest rebound: The number rose to 105 participants.124Needham & Woolley, supra note 4, at 490.
A second sore spot involved preventative law. One early A.B.A. Report observed: “It had . . . been hoped that the plan would encourage preventive use of a lawyer, but only two cases thus far could be classified as drawing upon the counseling and advisory skills of the lawyer to avoid legal difficulty in the future.”125A.B.A. 1971 Report, supra note 40, at 10.
Concurring, another explained: “Little use was made of the benefits for preventive consultation, and a substantial proportion of those who used the plan’s benefits were those who had consulted a lawyer before the plan came into existence.”126Hatt, supra note 63, at 224.
A third sore spot involved lawyer utilization. While it is true (as noted above) that lawyer use did tick upward after the Plan went into effect, the change (from 10.3% to 16.3%) was modest, and it was only about one-quarter of what researchers had anticipated.127Id. (explaining that “the total activity generated was only about one-quarter of that anticipated”).
Reflecting the Shreveport Plan as a mixed bag, one bar leader of the era put it: “We presume to suggest that the Shreveport Plan has proven successful. The best interest of the citizenry comprising the participating group has been served.”128. Politz, supra note 110, at 437. Henry Politz served as Chair of the Shreveport Bar Activities Committee, and he served as a member of the A.B.A. Special Committee on Prepaid Legal Services. Id. at 433.
The leader’s next sentence was perhaps telling, however: “Necessarily, the interest of the legal profession has likewise been served . . . .”129. Id. at 437.
B. Laborers’ Local 423 in Columbus, Ohio
A second exemplar comes from Columbus, Ohio. There, on March 10, 1972, Laborers’ Local 423 launched a Plan to furnish legal services to active and retired members, alongside their families.130For the year of initiation, see Jules Bernstein, Legal Services, the Bar and the Unions, 58 A.B.A. J. 472, 473 (1972). For coverage, see Dunne, supra note 55, at 15.
As above, enrollment was voluntary; approximately one in four eligible employees opted to participate.131 Kahle, supra note 61, at 32.
Fees, initially seven cents per hour worked, were extracted from union dues.132. Dunne, supra note 55, at 15. The contribution was subsequently upped a bit—to “ten cents per hour.” Hayes, supra note 11, at 389.
Similar to those in Local 229, the majority of union members were Black, with annual earnings ranging between $2,000 and $20,000 per year ($15,300 to $152,800 in today’s dollars).133See Transcript of Proceedings, National Conference on Prepaid Legal Services and Beyond 20 (1974) [hereinafter Transcript of 1974 Proceedings] (statement of David Clayman, Laborers’ Local 423 Plan Administrator); id. at 28 (statement of Victor Smedstad, Plan Director).
Prior to the Plan’s launch, approximately 90% of the union’s members had never before sought a lawyer’s services.134. Hayes, supra note 11, at 389.
Unlike the Shreveport Plan, the Columbus Plan was closed in nature, and, in fact, lawyers were in-house: The Plan was staffed by three full-time attorneys, two secretaries, and a director of legal services, all of whom worked in the union hall.135 Kahle, supra note 61, at 31; cf. Dunne, supra note 55, at 15 (reporting that four full-time attorneys were employed).
According to one union lawyer, this physical proximity and continuity bred familiarity—and this familiarity paid dividends. Subscribers, who knew the lawyers personally, became more willing to ask questions and developed confidence in the lawyers’ advice, while the lawyers, who were fully devoted to the particular cohort of clients, gradually developed an expertise addressing the kinds of problems union members tended to confront.136 Transcript of 1973 Proceedings, supra note 93, at 44 (statement of Stewart Jaffy).
The Plan’s benefits were strikingly generous. For the seven cents per hour worked, each subscriber was entitled to virtually unlimited legal assistance, including court costs—with the principal exclusion being plaintiff-side personal injury.137Id. (explaining that, while documents indicated that the Plan imposed an eighty-hour cap on assistance per year, “there really is no limitation, hour-wise or time-wise”); see also Transcript of 1974 Proceedings, supra note 133, at 26 (statement of Victor Smedstad, Plan Director) (similar). For the personal injury exclusion, see Hayes, supra note 11, at 389. In matters of divorce or separation, the Plan furnished assistance only to the first person to apply. Id.
As the Plan’s Administrator explained:
We prepare wills, take care of real estate transactions, administer decedent estates in probate court as well as getting involved in guardianships and trusts where necessary, defend against creditors and many other kinds of claims, represent the workers as plaintiff and defendant [and] on charges of misdemeanor and felony from beginning to end. We represent these people not only in the trial courts but in the appellate court if necessary, not only in criminal cases but in civil cases as well.138. Transcript of Proceedings, 5th National Conference on Prepaid Legal Services 80 (1975) [hereinafter Transcript of 1975 Proceedings] (statement of David Clayman, Plan Administrator).
Each spring, the Plan even supplied accountants, free of charge, to help prepare members’ tax returns.139Id. at 79.
In the first three years of operation, the Plan’s three attorneys opened 3,254 case files.140Needham & Woolley, supra note 4, at 496.
Of those, 49% involved civil matters, 40% involved criminal matters, and 11% involved workers’ compensation claims.141. Id.
By the end of the Plan’s second year, 672 union members—22% of Local 423’s total membership—had obtained some form of help.142Id. at 497.
C. Amalgamated Clothing Workers in Chicago
A third example comes from the Land of Lincoln. There, on April 1, 1972, the ACW of Chicago launched a limited closed-panel plan funded by a 50 cent per month deduction on payroll.143. Thompson Hearings, supra note 8, at 105 (statement of Murray H. Finley, Vice President & Manager, Chicago Joint Board, ACW).
Covering 6,000 union members via voluntary enrollment (roughly 40% of those eligible to participate), the closed-panel plan was staffed by a five-person (outside) law firm.144Id. (for the 6,000 figure). There were a total of 12,000 active and 3,000 retired members (for a pool of 15,000 eligible subscribers), and initially, union officials expected an enrollment of 8,000 to 9,000. Prepaid Legal Services, St. Louis Bar J., Winter 1973, at 15, 27 [hereinafter St. Louis Report]. It seems that, initially, 7,000 members signed up—and then some members let their coverage lapse. See id. at 28.
The union selected the firm believing that the firm’s lawyers were “understanding of the nature of the people who would be their clients”—individuals who were predominantly female, approximately one-third persons of color, and tended to earn between $5,000 to $12,000 annually ($38,200 to $91,600 when adjusted for inflation).145. Thompson Hearings, supra note 8, at 105–06, 109 (statement of Finley).
Further, the union’s leaders believed that the closed-panel model was superior to the open-panel alternative because it facilitated oversight and quality control: “We are in a position to judge if [subscribers] are getting decent representation or not, and if they are not, we can change it.”146 Transcript of Proceedings, National Conference on Prepaid Legal Services 59 (1972) [hereinafter Transcript of 1972 Proceedings] (statement of Finley).
Over 95% of the plan’s subscribers had “never used the services of an attorney before.”147. Tunney Hearings, supra note 42, at 232 (statement of ACW).
The ACW’s Plan differed from those above in part because its coverage was quite circumscribed—perhaps not surprising, given the $6 annual charge ($45 when adjusted for inflation). Unlike the plans above, the ACW Plan did not cover dependents, and the disputes covered were similarly restricted.148Thompson Hearings, supra note 8, at 107 (statement of Finley).
The Plan’s five lawyers would write wills; file bankruptcies; and assist with consumer disputes, the full panoply of family matters (think: divorces and adoptions), and all issues involving noncommercial real estate (including evictions and foreclosures).149 Transcript of 1974 Proceedings, supra note 133, at 48–49 (statement of Avrum H. Dannen).
But the Plan excluded coverage for criminal defense, as well as personal injuries and other plaintiff-side claims.150Id. at 55.
In an interesting spin on what today we might call multidisciplinary practice, the union combined the provision of counsel with assistance from an in-house social worker to “hold costs down”—before seeing a lawyer, each subscriber had to see, and essentially get a referral from, said social worker.151Thompson Hearings, supra note 8, at 107 (statement of Finley). The union had actually created a department staffed by a social worker in 1969. But, once it created that department, the union discovered that a “substantial number” of those who sought the social worker’s services actually needed legal help. With that reckoning, the union decided to launch its legal Plan. Transcript of 1972 Proceedings, supra note 146, at 53–54 (statement of Finley); St. Louis Report, supra note 144, at 27.
The social worker would try to solve the subscriber’s problem on her own, and frequently (in approximately two-thirds of cases), she would be able to do so (sometimes after guiding the subscriber to the “proper community agency” and sometimes after getting advice from one of the Plan’s attorneys).152. Thompson Hearings, supra note 8, at 107 (statement of Finley); Tunney Hearings, supra note 42, at 232 (statement of ACW).
But, even if she couldn’t—and if a referral to a lawyer was necessary—the social worker would work to prepare the subscriber for that meeting, including by helping to gather pertinent documents and other materials.153Thompson Hearings, supra note 8, at 107 (statement of Finley).
III. Insurance’s Unraveling
The above discussion paints a bright portrait. It shows that, by the late 1970s, prepaid legal service plans (the era’s euphemism for legal insurance) were taking off. The A.B.A. and unions were both on board, Congress had amended various laws to facilitate the services’ adoption, and providers were experimenting with a broad range of systems keyed to the perceived needs of prospective clients.
But, if Parts I and II trace the rise of legal insurance, this Part traces its fall. Section A compiles early evidence of legal insurance’s unraveling, while Section B catalogs the legal insurance status quo.
A. Early Signs of Trouble
From the beginning, even as legal insurance was seemingly taking off, there were signs—often buried in the fine print—of dark clouds on the horizon.
One trouble spot involved tepid demand. An early indication was Barbara Curran’s 1977 study. In the course of her research, Curran asked respondents whether they would join a prepaid legal service plan.154 Barbara A. Curran & Francis O. Spalding, The Legal Needs of the Public: Preliminary Report of a National Survey 91 (1974).
Only a measly 6.2% of respondents indicated they would be willing to pay $12 a month for such coverage; 23.6% said they would be game, if the plan was $3 a month ($36 per year, or $245 in today’s dollars); and 47.6% indicated they would not have interest, even if the plan were only $3 per month.155Id.
A 1972 survey conducted by Fireman’s Fund also contained seeds of concern: Only 25% of the population agreed that legal insurance would serve a “valuable economic function.”156Howard C. Sorenson, Trends in Prepaid Legal Insurance, 1973 Ins. L.J. 209, 211.
Apparently, the remainder of the respondents thought otherwise.
Meanwhile, in 1979, one researcher reported that, in mandatory plans (those with automatic enrollment), lawyer utilization rates were alarmingly low: 10% during the first year of operation, 12% to 15% during the second year, and 18% to 25% during the third and subsequent years.157Hall, supra note 43, at 863.
This would suggest that, during many years, the vast majority of subscribers would be compelled to pay for a plan out of which they would derive no benefit. Those numbers also, if one looked carefully, tended to undercut the “preventative law” idea.158. Id. A 1985 Harvard study, at times bullish on prepaid plans, contained similar statistics. Gerry Singsen, Personal Legal Services: Problems and Possibilities in the Market 69 (1985). Given that “office advice” sounds like an initial consultation—and such consultations are (and were) frequently provided gratis—this information, too, sounds worrisome. Marks et al., supra note 105, at 30 (reporting, in 1974: “We asked the lawyers if they normally charged any fee for a short (perhaps a half-hour) session for advice and consultation. Only 18 percent said that they regularly did . . . .”); Heid & Misulovin, supra note 74, at 347 (observing that “many attorneys already provide for free consultations”).
Likewise, when voluntary plans were launched (those where subscription was optional), enrollment consistently lagged behind expectations. For instance, when the ACW launched its 50-cent-per-month plan in 1972, the union had projected that between 8,000 and 9,000 members would sign up, out of the 15,000 eligible. In fact, only 6,000 did.159Thompson Hearings, supra note 8, at 105 (statement of Finley); see supra note 144.
Another example: In 1974, CUMIS, a private insurer, contracted with a Colorado credit union to underwrite a legal expense program. As of 1978, it was reported that, out of 330,000 eligible credit union members, only 460 families had subscribed.160Lynn Ohman, Prepaid: A Risky Venture for Insurance Industry, 3 New Directions 39, 41 (1978).
Likewise, for years, the New York County Lawyers Association battled various bureaucracies to obtain approval for its prepaid plan. But then, once it finally got the go-ahead, only 100 families signed on—“too few to make it feasible.”161Tom Goldstein, Business and the Law: Legal Insurance Plan’s Demise, N.Y. Times, July 14, 1978, at D3.
Around the same time, in a now-familiar refrain, the Texas Classroom Teachers Association launched a plan—but that plan, too, was shuttered when the teachers declined to sign up.162Hall, supra note 43, at 866.
Private insurers’ willingness to enter the legal service market was also disappointing. The first bad news came as early as 1964. That year, the California Bar asked a working group to study the potential legal insurance marketplace.163See California Report, supra note 76.
Among other things, the working group reached out to various experts to assess whether those in the insurance field would consider offering legal insurance. The response the working group received was resoundingly negative: “No insurance company has been found which was interested in either the development or sale of such a plan.”164. Id. at 720–21 (noting the “uniform negative response of the commercial insurance industry”).
Apparently, the surveyed insurers believed that one’s need for legal services fell “within the control of a reasonably prudent man”—a dynamic that “does not seem to have the basic ingredients for a good insurance plan.”165Id. at 721; see also St. Louis Report, supra note 144, at 30 (“In 1969, no insurance company contacted by the American Bar Association showed any interest in plunging into the unknown waters of legal service coverage.”).
Insurers’ actual experience was little better. Several insurance companies of the era did try to sell policies.166 Lilly, supra note 75, at 127–49 (detailing insurer activity, including that of CUMIS, Federated Insurers of Nashville, Financial Indemnity Co., Insurance Company of North America, Progressive Casualty Company, and the St. Paul Companies).
But few succeeded. After selling two group policies, California-based Financial Indemnity Co. pulled its legal insurance staff and put them back into selling auto insurance.167William T. Kirby, Prepaid Legal Services and the Insurance Industry, 12 Forum 324, 327 (1976).
Another company, the Insurance Company of North America, invested significant time and money into developing and marketing a legal insurance program but ultimately gave up after failing to sell any policies.168Id.
Another insurer, Stuyvesant, invested more than $250,000 gearing up to roll out a legal insurance offering but then “withdrew entirely from the market” after becoming “discouraged by resistance from state insurance departments.”169. Ohman, supra note 160, at 40.
In 1978, Philip Murphy, former staff director of the A.B.A. Special Committee on Prepaid Legal Services, reported that the first insurer to enter the legal insurance market, Stonewall Insurance Co., was poised to “phase out of the prepaid legal field” because of “slowness of sales and other reasons.”170Murphy, supra note 15, at 498.
The following year, the Vice President and General Counsel of Midwest Mutual Insurance Co. offered a chilling update: “[O]f the half dozen or so insurance companies who began marketing legal expense insurance five years or so ago, only Midwest Mutual, probably the smallest and least experienced in group benefit coverages, is still active in the prepaid legal market today.”171Wesley T. Graham, Prepaid Legal Services from the Viewpoint of the Insurance Carrier, 14 Forum 825, 825 (1979).
And, it turns out, Midwest Mutual wasn’t long for the marketplace. In 1988, Oregon Prepaid Legal Insurance Inc. shuttered its operation when Midwest Mutual terminated a fourteen-year joint venture agreement and the bar-sponsored nonprofit corporation was “unable to find another underwriter” to take Midwest’s place.172Charles A. Phipps, Oregon Prepaid Legal Insurance: The Rise and Fall of a Promising Program, Or. St. Bar Bull., Aug./Sep. 1988, at 28, 28 (1988).
The experience of another provider, Bankers Multiple Line Insurance Company, is similarly revealing. A 1984 study by Harvard’s Program on the Legal Profession explained:
In the spring of 1980, Bankers began test marketing the new concept in Wisconsin, Iowa, Missouri, and Texas. The product offered was fairly comprehensive (it included divorce and bankruptcy, for example) and expensive ($240 per year) [which translates to $970 in 2024 dollars]. Policyholders could select the attorney of their choice for a broad variety of legal needs and receive reimbursement for all or a large proportion of their legal costs.173 Gerry Singsen, New Providers in the Marketplace: Prepaid, Mass Market and Clinical Legal Services III-12 (Harvard Law School Program on the Legal Profession, Working Paper, May 1984).
Ultimately, however, “the sales test failed badly,” and Bankers went back to the drawing board.174Id. Two years later, Bankers tried again, but that effort fared little better. Even after a very active campaign trying to drum up business, only about “2,000 active policyholders were enrolled.” Id. at III-21.
A 1989 article in the Wisconsin Bar Journal captured the prevailing sentiment. Describing the tepid interest, the article quoted one lawyer as stating: “At one point . . . I was absolutely convinced that this new service was going to take hold and spread like fire—but that’s not happening.”175Group and Prepaid Legal Services Getting Mixed Reviews in Wisconsin, Wis. Law., Nov. 1989, at 13.
Added another: “People who don’t have a current legal problem see no need for group legal services—at any cost.”176Id.
B. Current Snapshot
It is surprisingly difficult to get a clear handle on just how much legal insurance exists or the parameters of existing coverage.177This difficulty arises, in part, because at least some insurers restrict the dissemination of relevant information. See, e.g., Pre-Paid Legal Servs., Inc. v. Cahill, 171 F. Supp. 3d 1219, 1221 (E.D. Okla. 2016) (“The names and identities of LegalShield’s sales associates . . . are treated as confidential and proprietary trade secrets by LegalShield.”). One thing that seems clear is that the distinction between open and closed plans has blurred. Some insurers, for instance, deploy a captive workforce to answer subscribers’ questions and then refer actual legal work to a roster of providers. See Alec M. Schwartz, A Lawyer’s Guide to Prepaid Legal Services, Legal Econ., Sep. 1989, at 43, 44.
But a fair conclusion is that the market is thin—both when it comes to the proportion of Americans insured and the protection plans’ supply.178See Ann Juergens, Valuing Small Firm and Solo Law Practice: Models for Expanding Service to Middle-Income Clients, 39 Wm. Mitchell L. Rev. 80, 127 n.130 (2012) (“[G]roup legal insurance plans have never really attracted sustained business.”); Pre-Paid Legal Services, Inc., Annual Report (Form 10-K) (Mar. 19, 2003) [hereinafter Pre-Paid 2002 10-K] (reporting that “[o]f the current [American] work force covered by legal service plans, only 7% were estimated . . . to be covered by plans having full coverage”). But cf. Douglas Martin, Harland Stonecipher, 76, Dies; Insurance Pioneer, N.Y. Times, Nov. 20, 2014, at B16 (“Today, more than 1.4 million American families representing 3.7 million people in 49 states are members of [LegalShield], paying as little as a month . . . .”).
Legal insurance plans certainly exist.179For instance, Ohio requires all plans to register with the state. Ohio Gov. Bar R. XVI § 5(H). As of 2024, there were over two-dozen registrants. See Ohio Pre-Paid Legal Service Plan 2024 Registration, https://www.supremecourt.ohio.gov/docs/AttySvcs/LawyerReferral/PrePaid/PrePaid.pdf [perma.cc/C4GE-C8E2]. Meanwhile, MetLife, which acquired Hyatt Legal Plans in 1997, reports: “More than 4,000 organizations, including more than 200 Fortune 500® companies feature MetLife Legal Plans in their employee benefit offerings. We serve more than five million group legal members and their families.” 25 Years as Part of MetLife, Legal Plans, https://legalplans.com/25th-anniversary [perma.cc/QDN2-KYXH].
Some are seemingly profitable. And some appear to provide an array of “preventative law” services that help insureds avoid legal entanglements.180See Email from Wayne Hassay, Managing Partner, Maguire Schneider Hassay, to author (Jan. 17, 2025, at 07:04 ET) (on file with author) (reporting that his Ohio law firm has provided over one million telephone consultations to LegalShield members since the mid-1990s and that members seek advice on a range of matters, including “apartment and car leases, employment issues, wills/estate planning, consumer disputes, debt collection, small business matters, family law, and minor criminal infractions”; further reporting that “[n]early one-third of matters involve reviewing essential documents, such as leases, contracts, warranties, collection letters, and preliminary pleadings” often before these documents are signed or finalized).
But any notion that legal insurance would revolutionize the legal service market has, quite simply, not materialized.
One sore spot involves market penetration. In 1974, it was predicted that “within the next few years,” approximately 70% of all clients who consulted lawyers would be insured.181 Primer, supra note 13, at 18.
Yet, when the A.B.A. conducted a massive legal needs survey of the American public in the 1990s and explored, among other things, how people located and compensated lawyers, legal insurance barely registered.182. A.B.A. Findings of the Comprehensive Legal Needs Study 28–29, 39 (1994) (indicating that 7% of moderate-income families, and 4% of low-income families reported that they had a prepaid legal service plan—but that, when asked, for instance, how they found their lawyer, less than 4% reported that they located the lawyer through such a plan).
Nor is there evidence that, since the 1990s, there has been any discernable shift.
Meanwhile, when people have legal insurance, the coverage tends to be extraordinarily limited.183See Kathryn Graham, Increasing Access to Legal Services for the Middle Class, 33 Geo. J. Legal Ethics 537, 546 (2020) (“For those with complex issues, and especially those requiring representation in court, the limited assistance of legal insurance is not a viable option to be successful in the proceeding.”); Gerry Singsen, Competition in Personal Legal Services, 2 Geo. J. Legal Ethics 21, 35 (1988) (“The most aggressively marketed and fastest-growing new provider approach is the access plan. The essential features of access plans are an emphasis on advice (usually available without charge by telephone) and the complete or substantial absence of any payment by the plan for services beyond advice.”); Dianne Molvig, Group & Prepaid Legal Service Plans: A Way to Build Your Practice?, Wis. Law., June 1999, at 10 (“Typically, a plan will cover free consultation, often by telephone, plus additional basic services, such as document review or preparation of a simple will. In some plans, help for more complex legal matters is available from participating attorneys who agree to charge a discount rate.”); see also A.B.A. Comm. on Ethics & Pro. Resp., Formal Op. 355 (1987) (detailing the bare-bones services furnished by most plans); Singsen, supra note 173, at III-28 (“When Bankers made its general public solicitation in California . . . [d]ivorces, bankruptcies and many other matters were only covered for advice, and for most covered matters, the maximum payment to the policyholder’s attorney was modest.”).
Some contemporary plans just supply what is essentially a lawyer help desk (sometimes called a “simple access plan”), staffed by “hotline” attorneys.184Jennifer Dahlgren, Consulting the Future, A.B.A. J., Apr. 1994, at 76, 77; Pre-Paid Legal Services, Inc., Annual Report (Form 10-K) (Mar. 21, 2000) [hereinafter Pre-Paid 1999 10-K] (reporting that 84% of “covered persons in 1999” had plans “designed to provide limited telephonic access to attorneys”); see also supra note 183 (compiling citations).
Given that many lawyers generally provide free consultations, the benefit of this service is not entirely clear.185For the fact that many lawyers, generally, offer free consultations, see supra note 158.
When more comprehensive coverage is on offer, it sometimes comes with curious restrictions. An example is a plan offered by LegalShield—a prominent contemporary insurer that actually operates as a multi-level marketing program, meaning that it appears that a significant portion of the company’s revenue comes, not from the sale of policies, but the sale of the right to sell its policies.186A 1999 SEC filing offers an interesting glimpse into the company’s operations, back when it was called Pre-Paid Legal Services. The filing explains: “When a Membership is sold, commissions are paid to the associate making the sale, and to other associates (often as many as 11 others) who are in the line of associates who directly or indirectly recruited the selling associate.” The filing also indicates that part of the company’s revenue comes, not from legal insurance; it is traceable, instead, to the fact that each new sales associate—of whom there were 92,644 in 1999—is obligated to pay the company a “enrollment fee” and also purchase from the company “marketing supplies and promotional materials.” Only after making these expenditures can the new sales associate peddle the company’s products. Pre-Paid 1999 10-K, supra note 184, at 26; see also Pre-Paid Legal Services, Inc., Annual Report (Form 10-K) (Feb. 28, 2011), at 13 [hereinafter Pre-Paid 2010 10-K] (“We market Memberships through a multi-level marketing program . . . .”).
The company’s founder Harland Stonecipher boasted that, as of 2000, the company had 200,000 sales associates and 800,000 insureds and explained that the 200,000 associates “earn[ed] substantial incomes through commissions on their own sales or by bringing other associates into the business under a network-marketing system.” Harland C. Stonecipher, The Pre-Paid Legal Story 4–5, 259 (2000); see also id. at 178–82 (charting how a sales associate could move from a Level 1 marketing associate all the way up to become a Step Number 7 Executive Level; further observing that, “once an associate reaches the executive director plateau, there’s another very lucrative ladder to climb from there: from bronze to silver to gold to platinum 1, 2, 3, and 4!”).
LegalShield offers trial coverage, and a subscriber who purchases the “Trial Defense Supplement” is entitled to 132.5 hours of attorney trial time—but they are also only entitled to 5 hours of research support and 27.5 hours of pretrial preparation.187Trial Defense Supplement, LegalShield, https://www.legalshield.com/extended-trial-and-lawsuit-defense-protection [perma.cc/G979-UBAY] (specifying the benefits a policyholder is entitled to during the first year of coverage).
As of 2010, the company’s trial benefit was similarly restrictive. At the time, it only permitted a maximum of 2.5 hours of pretrial preparation, and it excluded coverage for “domestic matters, bankruptcy, deliberate criminal acts, alcohol or drug-related matters, business matters, and pre-existing conditions.”188. Pre-Paid 2010 10-K, supra note 186, at 5 (explaining that the trial benefit “excludes domestic matters, bankruptcy, deliberate criminal acts, alcohol or drug-related matters, business matters, and pre-existing conditions”).
A prior offering by LegalShield (back when it went by the name Pre-Paid Legal Services) was described this way by Forbes:
For an average annual cost of $140, Pre-Paid covers legal defense costs for everything from speeding tickets to vehicular manslaughter to IRS audits. Members can even select their own attorneys.
But members are reimbursed for only one half-hour’s worth of consultations with an attorney on any given subject during any three-month period. Facing a tax audit? Unless it goes to trial . . . Pre-Paid pays only $250 per case.189. Lisa Gubernick, Pyramid Play, Forbes, June 2, 1986, at 125. As of 2006, the company’s basic plan reportedly provided “little or no coverage for such common legal needs as divorce, child custody, bankruptcy, drug- and alcohol-related matters, and nearly all criminal charges.” Andrew Bary, A Troubling Verdict, Barron’s, Apr. 24, 2006, at 21, 21.
Another prominent insurer, ARAG, offers a basic plan: Legal Protection. It covers a range of matters, including “wills and trusts, civil damages litigation defense, home improvement and contractor issues, adoptions and guardianships, landlord/tenant matters, real estate matters, IRS tax collections, juvenile crime, misdemeanors, and more.”190Ambrogi, supra note 37.
If a subscriber wants to see a lawyer for these matters, they are covered—subject to a $250 deductible.191. Id.
Excluded, however, are divorce, child custody or support, bankruptcy filings, insurance disputes, DUI defense, and wage garnishments.192Id. Typically, if a subscriber seeks assistance on an excluded matter, she must pay out-of-pocket, although is given a discount. Schwartz, supra note 177, at 44.
It is noteworthy that several of the matters excluded from both PrePaid’s 2010 trial plan and ARAG’s basic plan are precisely those legal problems most likely to confront ordinary Americans.193. See A.B.A. Legal Needs and Civil Justice: A Survey of Americans 9 (1994) [hereinafter 1994 Legal Needs Survey].
IV. Explanations for Legal Insurance’s Unraveling
Why was legal insurance in the United States mostly a bust?194I am particularly grateful to Catherina Yue Xu for her significant contributions to this Part and to Professor Kenneth Abraham for his perceptive insights regarding the challenging insurance landscape.
It is a puzzle, both because so many people expressed such confidence in its success and because legal insurance has taken off elsewhere. In Sweden, for instance, more than 90% of the population is covered.195Francis Regan, Whatever Happened to Legal Expense Insurance?, 26 Alt. L.J. 293, 294 (2001).
In Germany, legal insurance is also broadly available.196See Matthias Kilian, Alternatives to Public Provision: The Role of Legal Expenses Insurance in Broadening Access to Justice: The German Experience, 30 J.L. & Soc’y 31, 38–39 (2003) (estimating that 42% of German households are covered by legal insurance and that this insurance accounts for one-quarter “of all fees earned by lawyers”); see also Weiner, supra note 39, at 1027–34 (offering further detail).
Why has the United States been different?
Section A surfaces two culprits that backstop on bad luck. The insurance experiment of the 1970s ran into two challenges that experts could not have foreseen and that do not speak to the offering’s value or utility: the sharp decline of unions and the country’s failure to adopt nationalized healthcare. Neither development was expected, and both, no doubt, hurt legal insurance’s prospects for success. With those historical contingencies accounted for, Sections B and C address more durable complications: the inherently limited demand for legal insurance and persistent challenges insurers face. Taken together, Sections B and C paint a dim portrait of the future prospects for legal insurance in the United States.197Note, this discussion does not necessarily bear on whether group legal services—of the type offered by Laborers Local 423 or the ACW—are doomed. See supra Sections II.A–B. Those plans, which mimic the auto clubs of yesteryear, are very different than typical insurance, and not all the problems outlined in Part IV would apply.
A. Historical Accidents: The Decline of Unions and the Defeat of Nationalized Healthcare
The first complication, as Part II indicates, is that throughout the 1970s, unions and legal insurance were deeply intertwined: The majority of plans were created and sponsored by unions—and unions were the idea’s most muscular backers.198. Murphy, supra note 15, at 485–86 (stating that “[m]ost plans operating today are those arrived at by collective bargaining between management and unions” and that “[t]he basic push behind consideration of prepaid legal systems has come from the trade union movement”); Lynn A. Ohman, Prepaid and Other Group Legal Services for Trade Unionists, 2 Lab. Stud. J. 3, 6 (1977) (explaining that “unions remain at the forefront of the legal services movement”).
As the A.B.A. Special Committee on Prepaid Legal Services put it: “The greatest—though not the only—force today behind the development of more adequate systems to make legal services available is the trade union movement.”199Hatt, supra note 63, at 216 n.24 (quoting the A.B.A. Special Committee on Prepaid Legal Services).
Throughout the 1970s, when unions were ascendant, it seemed likely that legal insurance would be one more fringe benefit added to the collective bargaining table.200Ronald L. Haneberg, Group Legal Services—The “Fringe” of the Future?, 112 Trs. & Ests. 266, 267 (1973) (predicting that legal insurance would become ever more popular because “strong unions may . . . have bargained virtually the largest benefits possible in health and pension fields; a new type of benefit might be most welcome”).
Yet, events unfolded differently. In 1979, union membership (on a numbers basis) peaked.201 Paul D. Romero & Julie M. Whittaker, Cong. Rsch. Serv., R47596, A Brief Examination of Union Membership Data 4–5 fig. 2 (2023). As a percentage of the workforce, union membership peaked much earlier, in 1945. Id. at 3–4 fig.1.
And, whereas approximately one in five workers belonged to a union in 1983, now it is one in ten.202See Ted Van Green, Majorities of Adults See Decline of Union Membership as Bad for the U.S. and Working People, Pew Rsch. Ctr. (Mar. 12, 2024), https://www.pewresearch.org/short-reads/2024/03/12/majorities-of-adults-see-decline-of-union-membership-as-bad-for-the-us-and-working-people [perma.cc/6D75-WGRS].
Further, where it was once thought that unions would be well-positioned to demand additional entitlements, unions have, in recent decades, had to devote their energy to the retention of existing benefits.203See Haneberg, supra note 200; Ruth Milkman, Union Decline and Labor Revival in the 21st Century United States, 95 Chi.-Kent L. Rev. 273, 279 (2020) (defending retention of benefits).
Putting a punctuation mark on all the above, Congress let Internal Revenue Code § 120—the 1976 provision that had afforded legal insurance plans more favorable tax treatment—quietly expire in 1992.204As noted supra at note 74, prior to 1992, pursuant to Internal Revenue Code § 120, employer support for employee legal service plans received favorable tax treatment. In 1992, Congress let § 120 expire, meaning that today, employees are taxed on the legal service benefits they receive from their employers. Congress’s decision to sunset § 120 may reflect unions’ more limited bargaining leverage (discussed above), a sense that legal service plans are of limited utility (discussed below), or some combination of both.
Second, during the 1970s, it was also thought that Congress was on the cusp of enacting nationalized healthcare and that, once it did, private legal insurance could fill the ensuing gap.205. Haneberg, supra note 200, at 266 (“Congress is expected to enact some type of ‘national health insurance’ system in the next two or three years . . . .”).
Employers could channel the money they had been spending on health insurance into legal insurance, while insurers, deprived of health insurance revenue, would naturally flock to the legal insurance marketplace.206See St. Louis Report, supra note 144, at 31 (tracking the “slow but certain movement of National Health Insurance” and speculating that, once adopted, nationalized healthcare would “impel” private insurers “to replace lost revenues with new offerings such as legal service insurance”).
Yet, as we know all too well, nationalized healthcare never materialized, and so that substitution never came to pass.
B. Limited Demand
The above explanations for the decline of legal insurance rest on bad timing and bad luck. They argue that legal insurance fizzled, in part, because of historical contingencies—the result of a particular convergence and sequencing of events.207For a classic discussion of this “path dependence,” see Paul Pierson, Increasing Returns, Path Dependence, and the Study of Politics, 94 Am. Pol. Sci. Rev. 251, 264 (2000), which insists, “Rather than assume relative efficiency as an explanation, we have to go back and look.” For further context, see generally Theda Skocpol, Protecting Soldiers and Mothers: The Political Origins of Social Policy in the United States (1992); Paul Pierson, Not Just What, but When: Timing and Sequence in Political Processes, 14 Stud. Am. Pol. Dev. 72 (2000); Oona A. Hathaway, Path Dependence in the Law: The Course and Pattern of Legal Change in a Common Law System, 86 Iowa L. Rev. 601 (2001).
If, in the early 1980s, the labor movement had gained, not lost, momentum, or if nationalized healthcare had been adopted, rather than shelved, perhaps the trajectory of legal insurance would have been sharply different. As it was, unions lost their grip, legal insurance started to falter, and other forces came in and made legal insurance ever harder to supply.208See supra note 204 and accompanying text (discussing the expiration of I.R.C. § 120).
Other explanations are more functional in nature. They look, not to a mix of fortuity and sequencing, but to durable economic forces and incentives.209For classic works in this vein, see Robert O. Keohane, After Hegemony: Cooperation and Discord in the World Political Economy (1984), and Barry R. Weingast & William J. Marshall, The Industrial Organization of Congress; or, Why Legislatures, Like Firms, Are Not Organized as Markets, 96 J. Pol. Econ. 132 (1988).
Through this lens, legal insurance was a bust because it was destined to be bust, given inexorably limited demand (addressed here) and limited supply (addressed in Section C below).
As Section III.A explained, throughout the 1970s, demand for legal insurance consistently fell short of expectations. As a scholar wryly summarized in 1979: “The major barrier to the future development of prepaid legal services is an unreceptive public attitude.”210Hall, supra note 43, at 865. Or, as the Vice President and Counsel for Midwest Mutual Insurance Company lamented in 1975, after trying, for years, to sell policies: “[T]he want is not there.” Transcript of 1975 Proceedings, supra note 138, at 50, 52 (statement of Danny R. Jones).
This Section asks: Why did Americans, unlike, say, Germans or Swedes, mostly turn their backs on the legal insurance idea?211In addition to the factors below, at least two other salient differences between the United States legal market and the market in Germany or Sweden may help to explain the disparity. First, in the United States, pursuant to the “American rule,” each side tends to bear its own litigation costs. In Europe, the loser often bears her adversary’s costs, and litigation insurance helps individuals blunt that risk. Second, in Europe, there is “greater standardization and public control of legal fees,” meaning that it is presumably easier for a legal insurer to budget, plan, and avoid astronomical expenditures. Werner Pfennigstorf & Spencer L. Kimball, Regulation of Legal Service Plans, 1977 Am. Bar Found. Rsch. J. 357, 360. For discussion of both of these salient differences, see id.
1. Legal Insurance by Other Names
A first answer is that Americans already have legal insurance. It just goes by other names. Here, of course, I am referring to five cross-cutting arrangements that sit at the center of the American justice system: (1) automobile insurance, (2) homeowners’ insurance, (3) the contingency fee, (4) fee-shifting statutes, and (5) the right to counsel in criminal matters, secured by Gideon.
First, consider auto insurance. Mandatory since the 1970s, auto insurance covers the costs of hiring an attorney to defend against lawsuits stemming from use of one’s vehicle.212See Nora Freeman Engstrom, An Alternative Explanation for No-Fault’s “Demise”, 61 DePaul L. Rev. 303, 360–61 (2012). There are a couple of exceptions (namely, New Hampshire and Virginia). See RaShawn Mitchner & Dash Lewis, Why Don’t Virginia and New Hampshire Require Car Insurance?, MarketWatch, https://www.marketwatch.com/guides/insurance-services/virginia-new-hampshire-not-require-car-insurance [perma.cc/C3X4-JAAA] (last updated Aug. 21, 2024).
Currently, compliance with this insurance mandate is imperfect but still substantial; roughly 86% of American motorists are insured.213 Ins. Rsch. Council, Facts + Statistics: Uninsured Motorists, Ins. Info. Inst., https://www.iii.org/fact-statistic/facts-statistics-uninsured-motorists [perma.cc/EB2Q-LDQR].
Second, some 66% of American families own a home, and nearly all homeowners have homeowners’ insurance.214See Robert R. Callis, Rate of Homeownership Higher than Before Pandemic in All Regions, U.S. Census Bureau (July 25, 2023) https://www.census.gov/library/stories/2023/07/younger-householders-drove-rebound-in-homeownership.html [perma.cc/898N-FBJ7].
Standard versions of these policies entitle the homeowner to a lawyer to defend against a range of liability actions, including many that occur off the premises.215Ashley Kilroy, What Is Personal Liability Insurance for Homeowners?, Forbes (Feb. 14, 2024), https://www.forbes.com/advisor/homeowners-insurance/personal-liability [perma.cc/ZX3T-WC35]. The liability insurance bundled with homeowners’ insurance is broader than it sounds; rather than being property-based, it is better conceived of as general liability insurance for claims not involving one’s automobile. Many non-homeowners rent; for them, renters’ insurance is available, and it tends to supply similar coverage. See Sarah Schlichter, Personal Liability Renters Insurance: What You Need to Know, NerdWallet, https://www.nerdwallet.com/article/insurance/renters-liability-insurance [perma.cc/5QV9-AS5L] (last updated July 22, 2024).
In addition, many contemporary policies include some identity theft protection, either as a component of the policy or as an optional rider or endorsement.216Jerry Brown, Identity Theft Insurance, Bankrate (Sep. 11, 2024), https://www.bankrate.com/insurance/homeowners-insurance/identity-theft-insurance [perma.cc/GH5B-CPT3].
Unlike auto insurance, the state does not compel individuals to purchase this protection. But it is virtually impossible to get a mortgage without it, meaning that, in practice, most homeowners (some 94%) are covered.217 Sharon Cornelissen, Douglas Heller & Michael DeLong, Consumer Fed’n Am., Exposed: A Report on 1.6 Trillion Dollars of Uninsured American Homes 6 (2024). Beyond that, impecunity operates a bit like insurance, as those without substantial, collectible assets are exceedingly unlikely to be sued for money damages. See Tom Baker, Liability Insurance as Tort Regulation: Six Ways that Liability Insurance Shapes Tort Law in Action, 12 Conn. Ins. L.J. 1, 4–6 (2005) (describing this dynamic); Stephen G. Gilles, The Judgment-Proof Society, 63 Wash. & Lee L. Rev. 603, 606 (2006) (explaining that most Americans are judgment-proof and, as such, practically shielded from suit since virtually no plaintiffs’ lawyer, paid via the contingency fee, intentionally sues a judgment proof defendant).
What if one wants to bring suit? Here, two additional mechanisms fill the gap: contingency fees and fee-shifting statutes.218As far back as 1968, Stolz recognized that contingency fees operate as a kind of legal insurance. See Stolz, supra note 62, at 437.
Nearly all personal injury (PI) plaintiffs proceed using contingency fees,219Engstrom, supra note 48, at 667 (compiling evidence that contingency fees are “the near-uniform method of payment for PI services”).
which cover not just the cost of professional services, but also the costs and expenses of litigation.220Nora Freeman Engstrom, Lawyer Lending: Costs and Consequences, 63 DePaul L. Rev. 377, 411 (2014) (explaining this benefit).
And, while the contingency fee is most commonly associated with PI litigation, it is used in non-PI realms too, including to pursue intellectual property claims, antitrust actions, and tax appeals. The contingency fee is even used by some civil defendants (in the form of “reverse” contingency fees).221See Douglas R. Richmond, Turns of the Contingent Fee Key to the Courthouse Door, 65 Buff. L. Rev. 915, 917, 919 (2017); John M. Connor & Robert H. Lande, Not Treble Damages: Cartel Recoveries Are Mostly Less than Single Damages, 100 Iowa L. Rev. 1997, 2005, n.28 (2015).
There are certainly deficiencies in the contingency fee model.222See Nora Freeman Engstrom & Todd Venook, Harnessing Common Benefit Fees to Promote MDL Integrity, 101 Tex. L. Rev. 1623, 1633 (2023) (outlining various drawbacks).
But the mechanism nevertheless fills a substantial gap that legal insurance might otherwise fill and, probably not coincidentally, that legal insurance fills in some other industrialized nations that prohibit this particular form of financing.223Warner Pfennigstorf, Legal Expense Insurance, 23 Am. J. Comp. L. 451, 462–63 (1975) (“The fact that in practically all European countries contingent fee arrangements are considered unethical . . . is probably the single most important factor explaining the successful operation of legal protection insurance in Europe and its slow start in the U.S.A.”); see also Samuel R. Gross, We Could Pass A Law . . . What Might Happen if Contingent Legal Fees Were Banned, 47 DePaul L. Rev. 321, 330 (1998) (“Insurance to cover the costs of bringing tort suits is virtually unknown in the United States, but it is common in Germany, where contingent fees are prohibited.”).
Then, complementing the contingency fee, Congress has enacted over 150 fee-shifting statutes that facilitate a wide range of civil litigation, including suits brought pursuant to the Freedom of Information Act, the Endangered Species Act, the Rehabilitation Act, the Voting Rights Act, and the Civil Rights Act of 1964.224Ruckelshaus v. Sierra Club, 463 U.S. 680, 684 (1983) (“[M]ore than 150 existing federal fee-shifting provisions predicates fee awards on some success by the claimant . . . .”); Marek v. Chesny, 473 U.S. 1, 43–51 (1985) (Brennan, J., dissenting) (compiling federal statutes).
States, too, have enacted scores of these provisions.225See Diego A. Zambrano, Neel Guha, Austin Peters & Jeffrey Xia, Private Enforcement in the States, 172 U. Pa. L. Rev. 61 (2023).
In California for instance, a person may be entitled to legal fees if they vindicate “an important right affecting the public interest.”226 Cal. Civ. Proc. Code § 1021.5.
Thanks to these laws, when a person is discriminated against, say, they can retain a lawyer, no insurance required.
Finally, per Gideon, as extended by Argersinger v. Hamlin, those facing incarceration are entitled to counsel, at least for trial and direct appeal. Continuing the refrain: While this right to counsel is far from absolute, and while deep concerns exist about both coverage and quality, these safeguards protect most contemporary criminal defendants from a forced choice between paying out-of-pocket for counsel or proceeding pro se.227Engstrom & Stone, supra note 27, at 184 & nn.295–96 (discussing various deficiencies).
In addition, a number of cities and states have recently enacted “civil Gideon” legislation, entitling tenants facing eviction to counsel in at least some circumstances.228See Shera C. Grant, Civil Gideon: A Judge’s Perspective on the Right to Counsel in Eviction Cases, 20 Stan. J. C.R. & C.L. 101, 118–21 (2024). See also State Status Map, Nat’l Coal. for a Civ. Right to Counsel, https://civilrighttocounsel.org/map [perma.cc/45M8-BJ9J] (mapping state right to counsel activities across legal subject areas).
This patchwork—which encompasses both criminal and civil cases, and which, on the civil side, covers both sides of the proverbial “v.”—puts legal insurers in a bind. Legal insurers cannot cover the services that auto insurance, homeowners’ insurance, contingency fees, fee-shifting statutes, and Gideon already cover because there will be scant demand for such a product.229Regan, supra note 195, at 295 (explaining that, in the United States, legal insurance policies tend to cover routine matters because those are the only ones not covered by other mechanisms).
But if legal insurance excludes those big-ticket items, a policy encompassing only residual matters is of only modest value to a prospective consumer.230This fact contributes to the problem I dub “betwixt and between” and discuss infra at Section IV.B.4.
2. The Cost Mismatch
A second problem with legal insurance is a basic cost mismatch: Those who can easily afford it tend not to need it, and those who may need it cannot easily afford it.
Consider: According to a recent survey, 57% of Americans report that they cannot weather even a $1,000 shock to their income.231Ivana Pino, 57% of Americans Can’t Afford a ,000 Emergency Expense, Says New Report, Fortune (Jan. 25, 2023), https://www.fortune.com/recommends/banking/57-percent-of-americans-cant-afford-a-1000-emergency-expense [perma.cc/D83Y-NXGN]. Another recent survey is similarly arresting: Over one-third (36%) of Americans reported that their credit card debt surpassed their emergency savings. Lane Gillespie, Bankrate’s 2023 Annual Emergency Savings Report, Bankrate (June 22, 2023), https://web.archive.org/web/20230629060336/https://www.bankrate.com/banking/savings/emergency-savings-report.
Most Americans simply don’t have much money to spend on anything, and legal insurance is hardly the first priority for those who are already pinched.
Then, there is a misalignment. Those in the 57% (i.e., those who are “poverty-eligible”) are simultaneously more likely to benefit from legal insurance and less likely to afford it. 232See Engstrom & Engstrom, supra note 3, at 157.
There is some evidence that low-income individuals are especially prone to encounter legal problems,233. A.B.A. Comm’n on the Future of Legal Sers., Report on the Future of Legal Services in the United States 15 (2016) (explaining that “vulnerable or disadvantaged” individuals tend to report that they have “more . . . civil legal needs” than their wealthier counterparts); Singsen, supra note 173, at X-3 (“[P]oor people have more legal needs than others in society, and frequently they encounter those needs less well prepared to deal with them.”); Paul Prettitore, Do the Poor Suffer Disproportionately from Legal Problems?, Brookings (Mar. 23, 2022), https://www.brookings.edu/articles/do-the-poor-suffer-disproportionately-from-legal-problems [perma.cc/WDP9-MU6F] (finding, based on a study of thirteen countries, that “legal problems tend to cluster in the lower half of income brackets”); Task Force on Civil Equal Justice Funding, The Washington State Civil Legal Needs Study 31 (2003) (“The homeless experience a third more legal issues than the general population.”). But see 1994 Legal Needs Survey, supra note 193, at 8 (finding that moderate-income, rather than low-income, households had more legal problems).
and this propensity is concentrated among certain types of legal problems, including debt collection actions, evictions, foreclosures, creditor harassment, and unsafe working conditions.234 Legal Servs. Corp., supra note 21, at 33–36 (describing the legal problems low-income Americans most frequently encounter).
As Stephen Wexler famously put it: “[P]oor people are always bumping into sharp legal things.”235Stephen Wexler, Practicing Law for Poor People, 79 Yale L.J. 1049, 1050 (1970).
These individuals could probably use comprehensive legal insurance, but (as explained above) they can’t realistically afford it.
Wealthier individuals, by contrast, tend to have fewer legal problems. And they are, in a word, wealthy. As compared to their impecunious counterparts, they are more likely to already be insured (including that they are far more likely to own a home and have the protection of homeowners’ insurance).236. Neil Bhutta, Jesse Bricker, Andrew C. Chang, Lisa J. Dettling, Sarena Goodman, Joanne W. Hsu, Kevin B. Moore, Sarah Reber, Alice Henriques Volz & Richard A. Windle, Fed. Rsrv., Changes in U.S. Family Finances from 2016 to 2019: Evidence from the Survey of Consumer Finances, Fed. Rsrv. Bull., Sep. 2020, at 1, 11 tbl.2 (reporting that, as of 2019, homeowners had a median net worth of 5,000, while renters had a median net worth of ,300). Of homeowners, wealth is also correlated with coverage. See Cornelissen et al., supra note 217, at 13 (reporting that “only 3 percent of homeowners making 0,000 or more a year have no homeowners insurance, compared to 22 percent of homeowners who live below the federal poverty threshold”). Renters, of course, can purchase renters’ insurance. But only approximately one-third do. See infra note 238.
Then, when small legal needs crop up (such as the need to change one’s name or write a will), they can pay for those out-of-pocket without particular difficulty.237An average will costs around 0. See Christy Bieber, How Much Does a Will Cost in 2025?, Forbes (Dec. 26, 2023), https://www.forbes.com/advisor/legal/estate-law/how-much-does-will-cost [perma.cc/KN4Y-PQGW].
3. Cognitive Biases
A third reason consumers tend not to buy legal insurance is that, even assuming arguendo that the purchase would make rational sense (which may or may not be the case), two well-known cognitive biases—present bias and optimism bias—conspire to reduce demand.238Legal insurance is not alone in this regard. Indeed, by objective measures, people underbuy catastrophic risk insurance, life insurance, flood insurance, and renters’ insurance, likely influenced (in at least some part) by these phenomena. See Michael Faure & Véronique Bruggeman, Catastrophic Risks and First-Party Insurance, 15 Conn. Ins. L.J. 1, 16 (2008) (explaining that “most homeowners do not buy adequate levels of insurance coverage” to protect against natural catastrophes); Daniel Schwarcz, Regulating Consumer Demand in Insurance Markets, 3 Erasmus L. Rev. 23, 26 (2010) (explaining that “individuals frequently display surprisingly little interest in purchasing catastrophe insurance”); Kyle D. Logue, The Current Life Insurance Crisis: How the Law Should Respond, 32 Cumb. L. Rev. 1, 3–4, 22–26 (2002) (compiling evidence that Americans have insufficient protection against the primary wage earners’ death); Howard Kunreuther, Limited Knowledge and Insurance Protection, 24 Pub. Pol’y 227 (1976) (describing dynamics that chill consumer demand for flood insurance); Survey Shows Only a Third of Renters Have Insurance, ABCNews (Mar. 11, 2013), https://abcnews.go.com/Business/survey-shows-renters-insurance/story?id=18685618 [perma.cc/2XXE-2B82] (explaining that only 34% of American renters have renters’ insurance).
Influenced by present bias, people tend to overvalue short-term as against long-term results, discounting future events by more than they reasonably should.239David A. Dana, A Behavioral Economic Defense of the Precautionary Principle, 97 Nw. U. L. Rev. 1315, 1324–25 (2003) (“[P]eople value the avoidance of immediate or nearly immediate losses far more strongly than the avoidance of losses even in the not-too-distant future.”); see also George Loewenstein & Ted O’Donoghue, “We Can Do This the Easy Way or the Hard Way”: Negative Emotions, Self-Regulation, and the Law, 73 U. Chi. L. Rev. 183, 189 (2006) (observing that people “generally have a hard time fully attending to future consequences”).
Meanwhile, swayed by “optimism bias,” people tend to underestimate their susceptibility to risk.240 Richard H. Thaler & Cass R. Sunstein, Nudge: Improving Decisions About Health, Wealth, and Happiness 33 (2008) (explaining that people tend to “overestimate their personal immunity from harm”). This tendency is sometimes referred to as “overconfidence” or “unrealistic optimism.” Jon D. Hanson & Douglas A. Kysar, Taking Behavioralism Seriously: The Problem of Market Manipulation, 74 N.Y.U. L. Rev. 630, 654 n.93 (1999).
Driven by present bias, people tend to overvalue money now as against savings later. As scholars explain: “ ‘[N]ow’ is a very special point of reference for people. . . . [O]wning money now seems more valuable than owning more money in the future, far beyond the ‘normal’ discounting effect.”241Andreas Richter, Jochen Ruß & Stefan Schelling, Insurance Customer Behavior: Lessons from Behavioral Economics, 22 Risk Mgmt. & Ins. Rev. 183, 195 (2019).
This, when it comes to insurance, is a problem, as insurance requires one to pay a premium now in order (possibly) to save later.242Faure & Bruggeman, supra note 238, at 25 (explaining this dynamic in the catastrophic risk context).
Then, affected by optimism bias, people tend to underestimate the likelihood that they will suffer an adverse outcome even when they accurately gauge or even exaggerate others’ chance of suffering that same outcome.243See Christine Jolls, Behavioral Economics Analysis of Redistributive Legal Rules, 51 Vand. L. Rev. 1653, 1659 (1998) (“An amazingly robust finding . . . is that people are often unrealistically optimistic about the probability that bad things will happen to them.”).
There is a common sense that, while bad things happen to other people, I will be spared. For instance, respondents in one relevant study correctly estimated that roughly half of American marriages end in divorce, but they almost uniformly believed that their own marriage would be enduring.244. Lynn A. Baker & Robert E. Emery, When Every Relationship Is Above Average: Perceptions and Expectations of Divorce at the Time of Marriage, 17 L. & Hum. Behav. 439, 443 (1993).
In another, when “[a]sked to envision their future, students typically say that they are far less likely than their classmates to . . . have a heart attack or get cancer.”245. Thaler & Sunstein, supra note 240, at 32.
Smokers tend to think that their own risks of smoking are lower than average.246Jon D. Hanson & Kyle D. Logue, The Costs of Cigarettes: The Economic Case for Ex Post Incentive-Based Regulation, 107 Yale L.J. 1163, 1187–88 (1998).
And, perhaps most relevant here, people tend to think that they are less likely than the average person to be sued.247Neil D. Weinstein, Unrealistic Optimism About Future Life Events, 39 J. Personality & Soc. Psych. 806, 810 tbl.1 (1980).
Given that one hardly ever hires a lawyer to help navigate a happy situation, this warped perspective undoubtedly dampens legal insurance demand.
4. Betwixt and Between:
Neither Everyday Problems nor Catastrophic Losses
Fourth and finally, insurance lies betwixt and between. Legal problems aren’t typically big enough to be catastrophic, and they aren’t common enough to be regular. On the former, the vast majority of Americans will never need anything more than routine legal services. As Preble Stolz noted in his initial 1968 study: “[T]here are very few legal problems which individuals are likely to have that cannot be solved in the course of one or, at the most, two or three office visits.”248Stolz, supra note 62, at 455–56. Given this, one early scholar recognized: “Rather than being a device for pooling the risks of heavy losses, legal insurance represents an effort to prepay or budget for the expense of legal services.” Dunne, supra note 55, at 6. Yet, particularly in an era when consumers have significant access to credit, financing small legal expenses through insurance makes little economic sense: Doing so increases total costs because consumers internalize the costs of insurance plan administration. For the increased availability of consumer credit since 1980, see Engstrom & Engstrom, supra note 3, at 158.
Furthermore, in the legal domains most apt to generate catastrophic cost (i.e., criminal prosecution or serious accidents involving cars, one’s body, or one’s property), as explained above, most Americans are already at least partially covered.249Remarkably, Stolz, in that initial feasibility study, put his finger on precisely this problem, recognizing that “the most common serious legal involvements,” apt to befall an ordinary person “are presently covered through liability insurance for defendants or a contingent fee for plaintiffs.” Stolz, supra note 62, at 423.
Then, given the contemporary cost of legal services, if a legal insurance plan really sought to provide comprehensive coverage to encompass these rare-but-conceivable catastrophes, the premiums for any ensuing policy would be prohibitively expensive.250Even relatively inexperienced lawyers commonly charge more than 0 per hour. See USAO Attorneys’ Fees Matrix: 2015–2021, U.S. Dep’t Just., https://www.justice.gov/usao-dc/media/1184161/dl?inline [perma.cc/2MEY-NUFY]; see Email from Kenneth Abraham, Professor of L., Univ. of Va. Sch. of L., to author (July 17, 2024, 05:39 EST) (on file with author) (“In the long run, premiums always reflect claim costs. The simple result is necessarily that either there will be only very limited coverage or premiums will be prohibitively high, or both. So demand for good coverage will always be limited.”).
These realities shunt legal insurance into covering just a hodgepodge of “routine” legal services. But the problem here is that even these “routine” legal services are not needed routinely. Most people see a lawyer one or two times per lifetime.251 Curran & Spalding, supra note 154, at 79–80 (reporting, as of 1971, that “over two-thirds of the population has either never taken a problem to a lawyer or has taken problems only to a single lawyer”).
Even when covered by the Shreveport Plan, only about 17% of subscribers sought legal assistance in any given year.252See supra note 123 and accompanying text.
Or recall a 1979 study, which found that in mandatory plans (those with automatic enrollment), lawyer utilization rates tended to hover between 10% and 25% per year.253See supra note 157 and accompanying text.
That suggests that a subscriber could easily go between four and ten years, dutifully paying the monthly premium, without ever seeing any benefit. Indeed, if you crunch the numbers, people tend to see health professionals more per year than they see lawyers per lifetime.254Out of every 100 Americans, there are 320.7 annual visits to physicians or other medical professionals, meaning that (assuming even usage across the population) every American sees a physician or medical professional 3.2 times per year. See Nat’l Ctr. for Health Stat., Ambulatory Care Use and Physician Office Visits, CDC (Oct. 26, 2024), https://www.cdc.gov/nchs/fastats/physician-visits.htm [perma.cc/9GWY-F24U].
These use patterns are a problem because evidence suggests that, to keep voluntarily paying insurance premiums, people need to feel like they are getting some tangible benefit.255See Howard C. Kunreuther & Mark V. Pauly, Behavioral Economics and Insurance: Principles and Solutions, in Research Handbook on the Economics of Insurance Law 15, 17 (Daniel Schwarcz & Peter Siegelman eds., 2015). True, in a year-in, year-out basis, people tend not to benefit from homeowners’ policies—and they nonetheless retain coverage. However, as noted in the text accompanying supra at note 217, most mortgage companies require coverage, undercutting the probative value of that fact.
Without a tangible benefit, it is hard to pony up for another year. And indeed, there is some evidence in the legal insurance realm that “people who purchased pre-paid insurance very seldom continued to subscribe once they did not use it.”256. Juergens, supra note 178, at 127 n.130. Relevant here: Barron’s studied Pre-Paid Legal Services (now called LegalShield) and reported: “[H]alf of all members typically drop the plan after the first year, and 65% are gone in two years.” Bary, supra note 189, at 21.
C. Limited Supply
Section IV.B uncovered four realities that conspire to reduce the demand for legal insurance: (1) Americans have significant legal insurance, it just goes by other names; (2) those most apt to benefit from legal insurance are the least apt to afford it; (3) present and optimism bias artificially depress individuals’ perceived need for coverage; and (4) legal insurance lies betwixt and between, as it covers neither catastrophes nor routine misfortunes—and if an insurer tried to craft a policy to cover catastrophes, the cost of such a policy would be astronomical, which would further dampen demand.
This Section addresses the other side of the coin: Why so many insurers stayed on the sidelines. Of course, the prime reason that so many insurers likely got or stayed out of the legal insurance marketplace is limited demand. (No one gets rich selling a product people won’t buy.) But, beyond thin demand, there are two additional problems that legal insurers faced and continue to confront.
1. Moral Hazard and Adverse Selection
First, when it comes to legal insurance, the familiar impediments of moral hazard and adverse selection loom particularly large. Moral hazard refers to the fact that peoples’ behavior changes if they are insulated from the downside risk of their behavior.257Tom Baker, Containing the Promise of Insurance: Adverse Selection and Risk Classification, 9 Conn. Ins. L.J. 371, 373 (2003) (defining moral hazard).
For example, a motorist with comprehensive property loss coverage might be more likely to leave her purse in her car, as compared to a person without such coverage. Adverse selection, meanwhile, refers to the tendency for low-risk individuals to opt out of insurance markets (and the countervailing tendency for high-risk individuals to opt into insurance markets).258. Id. (defining adverse selection).
Take health insurance as an example: Young and healthy folks are more likely to forego coverage than older, sickly ones. As they do, absent countervailing actions, the cost of coverage will go up over time (to account for the now higher-risk population). Then, as policies get pricier, ever more young and healthy people will forego coverage.259See David M. Cutler & Richard J. Zeckhauser, Adverse Selection in Health Insurance, in Frontiers in Health Policy Research 1, 11–14 (Alan M. Garber ed., 1998) (discussing these dynamics and the possibility of a “death spiral”).
Moral hazard and adverse selection particularly bedevil legal insurance.260As explained below, adverse selection is not a problem when enrollment is mandatory, rather than voluntary. However, legal insurance was (and is) voluntary. Unlike auto insurance, say, individuals were not (and still are not) required to obtain coverage. See supra note 212.
It is insurance law 101, as Professor Tom Baker explains, that “[t]he more that a particular risk lays within the control of the insured, the less confidently insurance institutions can insure that risk.”261Baker, supra note 257, at 374.
When behavior is almost entirely within the realm of human control, moral hazard and adverse selection have an outsized influence.
This is a problem because unlike medical events (the heart attack, cancer diagnosis, or broken leg, say), which tend to strike like lightning, many kinds of legal problems are in the person’s control: It is largely in a person’s control if and also when she files for divorce, writes a will, sues her landlord, or changes her name.262This challenge slowly dawned on those creating prepaid plans. See Edmond Rondepierre, Pre-Paid Legal Services, 61 Ins. Couns. J. 42, 44 (1974) (explaining that, as model contracts were developed, there was a creeping realization that many of the services “which should be included in such a program were in fact not fortuitous in nature, they were initiated at the discretion of the client and probably remained almost entirely within the control of the client and thus failed to meet one of the basic tests or definitions for insurability”). But see Thompson Hearings, supra note 8, at 102 (statement of Earl Palay, Senior Vice President, Martin E. Segal Co.) (“The need for legal services on the part of the average worker is generally an unusual and unplanned occurrence; it is generally not within the election of the person needing the legal service. In most instances, the need by an individual for legal services occurs with the same planlessness and happenstance as do accidents.”).
It is also, to at least some extent, in a person’s control whether she pays her bills (and thus avoids a debt collection action) or pays her rent (and thus avoids eviction).263It bears emphasis: Whether one pays one’s bills or rent is not entirely in a person’s control—and I am not suggesting otherwise. Further, some sued for debt collection are in no way responsible; some are not even indebted. See Jake Halpern, Paper Boys: Inside the Dark, Labyrinthine, and Extremely Lucrative World of Consumer Debt Collection, N.Y. Times Mag., Aug. 19, 2014, https://www.nytimes.com/interactive/2014/08/15/magazine/bad-paper-debt-collector.html [perma.cc/PTC7-3MQJ] (discussing the prevalence of “bad paper”).
This means, too, that many routine legal problems, unlike many medical problems, can be “saved up.” A person generally cannot wait to get a cast on her broken arm, but she could theoretically wait until she has secured legal insurance before she takes legal action—and then, after she has taken legal action, she can let that insurance lapse.264See Engstrom & Stone, supra note 27, at 185 n.302 (discussing this dynamic). Of course, the “saving up” cannot exceed the statute of limitations, which apply to certain actions and usually run a few years. Many kinds of legal actions aren’t governed by these statutes, however. There is no law that says, for instance, that a divorce must be sought within x number of years following one spouse’s abuse or infidelity—or that one must file for bankruptcy within y number of years after taking on crippling debt.
This disjunction was not lost on certain early insurers. To prepare its 1964 Report to the California Bar, a working group tasked with exploring the possibility of legal insurance reached out to various insurers—and, as noted in Section III.A, the reception it received was decidedly cool. Explaining this chill, one insurance company representative explained:
As we see it, the fundamental difference [between medical insurance and the proposed legal insurance] would lie in the proximate cause of loss. Under medical insurance, the policyholder becomes ill or meets with an accident. Illness is reckoned to be outside the insured’s control and the injury sustained in an accident must not be deliberately self-inflicted. On legal services, inadequacy might come about from a variety of causes, all well within the control of a reasonably prudent man.265. California Report, supra note 76, at 720–21.
Not merely theoretical, recall, the Shreveport Plan saw a jump in lawyer use during the first year the Plan was in effect. Some applauded this increase; some even lamented that it wasn’t sharper.266See supra notes 116, 127.
But some contemporary researchers saw it differently: “The increased use of lawyers during the plan’s first year may have been influenced by the phenomenon of ‘backlogging,’—that is, the postponement of visits to lawyers about problems arising before the start of the program . . . .”267 Marks et al., supra note 105, at 63.
In addition, precisely because engaging in the legal system is, to some degree, volitional, the individual (the insured or prospective insured) is apt to know much more about her appetite for it than the insurer. This sharp information asymmetry also differs from other contexts. In some contexts (such as when it comes to flood insurance), the insurer, privy to sophisticated geological information and climate data, probably knows more about a particular property’s risk profile than does the homeowner.268. Faure & Bruggeman, supra note 238, at 27 (explaining that, when it comes to “predicting catastrophes,” insurers generally have an “informational advantage” over insureds).
In other contexts (such as life insurance), the prospective insured initially knows more. But, by conducting a comprehensive physical exam, the insurer can reduce or eliminate the information asymmetry during the underwriting process.269Lora Shinn & Mary Beth Eastman, When Do You Need a Medical Exam for Life Insurance?, U.S. News (May 31, 2024), https://www.usnews.com/insurance/life-insurance/when-do-you-need-a-medical-exam [perma.cc/GJ4Z-4F8N]. Likewise, in the property insurance realm, the insurer “will commonly require a home insurance inspection within the first 30–60 days of the policy effective date to ensure the application was completed truthfully and accurately regarding the value and risk of the home.” Mandy Sleight, How to Prepare for a Home Insurance Inspection, Bankrate (Sep. 6, 2024), https://www.bankrate.com/insurance/homeowners-insurance/insurance-inspection [perma.cc/YLB7-3RTN].
There is, by contrast, no reliable test a prospective insured can take, nor any exam a prospective insurer can realistically administer, to gauge a person’s propensity to adopt, divorce, write a will, or file for bankruptcy.270My thanks to Professor Dan Schwarcz for his insights regarding this point.
Early scholars also recognized this problem. In the footnote of one article, otherwise bullish on the movement, the author included a note of caution regarding “voluntary” enrollment plans (where enrollment was not automatic): All such plans, the author admitted, “have experienced adverse selection problems.”271Sandy Dement, Prepaid Legal Services: A Review of Theory and Practice, 30 Baylor L. Rev. 625, 635 n.50 (1978).
More recent reports lend credence to these concerns. One 1989 report explained:
Under a voluntary enrollment model, experience has shown that use will be two to four times higher than in a true group situation in the first few years. This is because most people who join a prepaid legal service plan voluntarily either have immediate need for legal services or contemplate such a need in the near future.272Schwartz, supra note 177, at 49.
Validating this claim: In the 1980s, insurer Hyatt Legal Services reported that the annual usage of voluntary enrollment plans was 130%, which meant that, for every 100 people enrolled, 130 matters would be handled.273Karen Dillon, After the Revolution, Am. Law., Apr. 1996, at 63, 69.
Similarly, Pre-Paid Legal Services reported in 2010 that, each year, each plan subscriber sought assistance for an average of 1.6 “specific” legal matters.274. Pre-Paid 2010 10-K, supra note 186, at 4; see also Email from Wayne Hassay to author, supra note 180 (reporting that, based on in his experience as a lawyer offering legal services to those insured by LegalShield, “[o]n average, the program is used more than one time a year per member”).
Another early scholar recognized the adverse selection problem in 1979 and suggested that a solution might be to “limit or deny coverage for services connected with causes of action that arise before the individual joins the plan.”275Hall, supra note 43, at 850.
But what early scholars perhaps did not fully grasp is that, when it comes to law, operationalizing these denials is nearly impossible. Picture, for instance, a divorce. When did the need for the divorce arise? At the couple’s first fight—or maybe the fourth? The infidelity, or when the now-divorcing spouse learned of the infidelity? Even if the insurer could know every nitty gritty detail of the couple’s history, pinpointing a marital breaking point is nigh impossible.276Provocatively, one form of legal insurance that holds promise is a divorce policy—a policy purchased at the time of marriage to cover both parties in the event of divorce. Such a policy would not be particularly affected by moral hazard or adverse selection, and divorce is expensive enough that coverage would be worthwhile. The problem, however, is that the demand for the product would be chilled by optimism bias, and there is apt to be a stigma surrounding the purchase of such a policy akin to the stigma surrounding prenuptial agreements. Indeed, one prospective spouse’s suggestion that the couple purchase such a policy probably would not be warmly received. Cf. Kathryn E. Spier, Incomplete Contracts and Signalling, 23 RAND J. Econ. 432, 433 (1992) (explaining that some contracts contain gaps because of signaling effects, while explaining “a fellow might hesitate to ask his fiancée to sign a prenuptial agreement . . . because to do so would lead her to believe that the quality of the marriage will be lower—or the probability of divorce will be greater—than she had thought”); Heather Mahar, Why Are There So Few Prenuptial Agreements? (Harv. L. Sch., John M. Olin Ctr., Discussion Paper No. 436, 2003), http://www.law.harvard.edu/programs/olin_center/papers/pdf/436.pdf [perma.cc/GX9L-CCJS] (explaining couples’ tendency to forgo prenuptial agreements).
Other forms of routine legal assistance—such as adoptions, debt collection actions, evictions, or bankruptcies—have a similar creeping quality. There is a drip, drip, drip of recognition that, for instance, one’s fertility is limited (and adoption might be on the horizon) or one’s finances are suffering (and so a debt collection action, eviction, home foreclosure, or bankruptcy might be in the cards). As a consequence, it is very difficult to identify when such problems “arise.”
True, not all legal needs are in the hands of the prospective insured. Nor can all legal needs be “saved up.” The car crash, speeding ticket, and arrest strike suddenly.277See Engstrom & Stone, supra note 27, at 185 n.302 (offering a similar insight).
But, as explained above in Section IV.A, Americans already have substantial protection for problems of this type. Meanwhile, it is also true that some moral hazard can be mitigated via co-pays, deductibles, and benefit caps.278See Tom Baker & Rick Swedloff, Regulation by Liability Insurance: From Auto to Lawyers Professional Liability, 60 UCLA L. Rev. 1412, 1420 (2013) (explaining that insurers commonly combat moral hazard by imposing “limits, deductibles, and coinsurance so that the insurance does not fully insulate people from their losses”).
Legal insurers take, and have long taken, this tack.279See, e.g., supra notes 111, 150, 188–192 and accompanying text.
Yet, these are merely half-measures. And, of course, the more restricted legal insurance is, the less attractive legal insurance is, further chilling demand.280To the extent the plan is a generous open-panel plan such that the lawyer is paid by the hour, problems multiply. There, the client is indifferent to cost while the lawyer is incentivized to maximize it, and, given confidentiality requirements alongside the fuzzy parameters of many legal problems, the situation is resistant to insurer-side policing. See Hayes, supra note 11, at 418.
2. Uncertain Regulatory Framework
The second impediment legal insurance faced and continues to face is a fractured and uncertain regulatory landscape—ensnaring policies in the sharp tangle of rules that govern both insurance and legal services. First, familiar ethical issues that bedevil all “triangular” insurer/insured/lawyer relationships come to the fore, arguably with greater force, in the legal insurance marketplace.281For a sophisticated discussion of these complex issues, see generally Douglas R. Richmond, Lost in the Eternal Triangle of Insurance Defense Ethics, 9 Geo. J. Legal Ethics 475 (1996), and Charles Silver & Kent Syverud, The Professional Responsibilities of Insurance Defense Lawyers, 45 Duke L.J. 255 (1995).
It is unclear, for instance, exactly how much can be disclosed within the bounds of Model Rule 1.6 (the rule that governs confidentiality) in order to facilitate the administration of the legal insurance plan.282See Clifton, supra note 7, at 293; Graham, supra note 183, at 548.
Nor is it always clear whether—or how—an insurer can appropriately curtail the time a lawyer may spend preparing the client’s case.283. A.B.A. Comm. on Ethics & Pro. Resp., Formal Op. 87-355 (1987) (explaining that “if the plan undertakes to set limits on the amount of time a lawyer may spend with each client’s case . . . the plan may interfere with the lawyer’s independent professional judgment”).
Insurance regulations posed—and still pose—an independent barrier. When legal insurance got its start, it was not authorized under most state insurance laws.284Roger D. Billings, Jr., Legal Expense Insurers: Winning the Battle Against Indifferent Insurance Laws and Hostile Ethics Rules, 19 Forum 142, 142 (1983).
Insurers either had to persuade the legislature to pass enabling legislation (which some states did)285See supra note 74 and accompanying text; see also Tomes, supra note 38, at 58; Hatt, supra note 63, at 225.
or masquerade as “miscellaneous casualty” insurance providers.286Billings, supra note 284, at 142; see Lee R. Morris, Group Prepaid Legal Services—An Insurance Viewpoint, 9 Forum 163, 168 (1973).
In time, one way or another, most states ultimately authorized the offering.287As of 1978, a survey revealed that, in nine states, legal expense insurance was not permitted. Dement, supra note 271, at 636.
Yet, in some states, regulators imposed crushing restrictions. For instance, in at least one state, the insurance department ruled that plans could only cover “fortuitous events.”288Ohman, supra note 160, at 41.
In numerous other states, insurers were prohibited from operating closed-panel plans—channeling supply to the potentially more uncertain open-panel marketplace.289Id. at 48 (explaining that the law “in a number of states” prohibited closed-panel plans). For particular problems open-panel plans pose, see supra note 280.
In other states, insurance regulators did not offer any definitive guidance, creating protracted uncertainty.290. Ohman, supra note 160, at 46–48 (explaining how many states’ “vague or inadequate regulatory provisions” stunted insurer engagement).
Even today, companies seeking to offer services in multiple states must expend significant resources to navigate a thicket of registration requirements and ongoing compliance obligations. As LegalZoom complained in a recent SEC filing:
Regulation of our legal plans varies considerably among the insurance departments, bar associations and attorneys general of the particular states in which we offer, or plan to offer, our legal plans. In addition, some states may seek to regulate our legal plans as insurance or specialized legal service products.291LegalZoom.com, Inc., Registration Statement (Form S-1) 11 (May 10, 2012); accord Pre-Paid 2010 10-K, supra note 186, at 22 (“We are regulated by or required to file with or obtain approval of State Insurance Departments, State Bar Associations, and State Attorney General’s Offices, depending on individual state positions . . . . Regulation of our activities is inconsistent among the various states in which we do business . . . .”).
In sum, a prospective legal insurer is consigned to sell a product many people do not want, in the face of formidable challenges posed by moral hazard and adverse selection, amidst a complex, fluid, and fractured regulatory environment. It is little wonder that so many opted—and continue to opt—against.
V. Interrogating the A.B.A.
Part IV confronted the puzzle of why legal insurance fizzled and argued that certain demand- and supply-side problems that plagued legal insurance in the 1970s are destined to plague it going forward. This final Part confronts a final puzzle. It asks why the A.B.A., the group that had for so long fiercely opposed any form of group legal services, threw its weight behind legal insurance in the first place.
This inquiry is timely because, as noted at the outset, the access-to-justice crisis is again capturing public attention—and, in a replay of the 1970s, many are vigorously debating how best to address it. Currently, the A.B.A. is resisting certain reforms that would erode the lawyer monopoly.292See supra note 33 (describing the A.B.A.’s 2022 adoption of Resolution 402); see also supra notes 32–34 (cataloging lawyers’ opposition to reform efforts in California, Florida, and Texas).
It is also insisting that its resistance to any reform that does not feature “lawyers providing . . . legal services” stems not from parochial concerns but, rather, from its desire to promote the public interest—to “protect[] the public from profiteers.”293Press Release, Ill. State Bar Ass’n President Rory Weiler Applauds the Adoption of A.B.A. Resolution 402 (Aug. 9, 2022); see also Younger, supra note 33, at 267 (maintaining that lawyers’ opposition to the relaxation of Rule 5.4 does not “come from a self-serving desire to protect lawyers’ profits” but instead “stems principally from a steadfast commitment to professionalism and the ethical practice of law”).
It is fair to ask: Does the A.B.A.’s past behavior cast doubt on—or lend support to—that assertion? The inquiry is not academic. The DOJ’s Antitrust Division has recently warned that, in order to withstand scrutiny, “justifications for restraints on the delivery of legal services must be rooted in the protection of the public and not in the protection of lawyers from competition.”294Letter from Maggie Goodlander, Deputy Assistant Att’y Gen. of the Antitrust Div. of the U.S. Dep’t of Just., to N.C. Gen. Assembly (Feb. 13, 2023).
And, in currently pending federal court challenges to UPL restrictions in New York and North Carolina, the A.B.A.’s motivations are also under the microscope.295See Engstrom & Stone, supra note 27, at 192–93 (explaining that a key question that looms over the New York challenge to the state’s UPL laws is what motivates the state’s prohibition).
To be sure, even if the A.B.A. was motivated chiefly by self-interest in the 1970s, that does not necessarily mean it is self-interested now. But if the A.B.A. has a consistent track record of supporting antisocial policies in furtherance of its own self-interest, that supplies extra reason for skepticism.296An article recently published in the Yale Law Journal supplies powerful evidence that the bar’s early opposition to group legal services (from the late 1920s through the early 1970s) was born of self-interest—by a desire to keep lawyers at “the banquet table at which for centuries he has held a distinguished place.” Id. at 194–95 (quoting Solomon Weiss, Legal Entrenchments and Lay Encroachments, 37 Com. L.J. 19, 19 (1932)).
A. The First Puzzle: After Opposing Group Legal Plans for Decades, Why Did the A.B.A. Support Legal Insurance?
Why did the A.B.A., long resistant to group legal services, abruptly pivot to support these services starting in the early 1970s? Evaluating the evidence, I believe the bar came on board, not because of an epiphany regarding its social responsibilities, but because it was on a losing streak before the Supreme Court, and, as a consequence, it sensed that change was inevitable.
From the late 1920s through the early 1970s, the bar was vehemently opposed to any flavor of group or “corporate” legal service, and, during these years, the bar crafted various ethics rules that outlawed the arrangement.297Id. at 156–59.
Accordingly, during that fifty-year span, whenever lawyers employed by an entity (whether a bank, union, or auto club) furnished legal services to the entity’s members, UPL charges almost inevitably followed.298See id. at 156–71 (detailing this dynamic).
Yet, in a quartet of cases that started with NAACP v. Button in 1963 and culminated with United Transportation Union v. State Bar of Michigan in 1971, the Supreme Court, with increasing impatience, put the kibosh on the bar’s prohibition. In United Transportation Union, the Court clarified that any bar rule that denied “associations of workers or others the means of enabling their members to meet the costs of legal representation” violated the First Amendment.299United Transp. Union v. State Bar of Mich., 401 U.S. 576, 585–86 (1971).
With that holding, the Court once-and-for-all rejected the A.B.A.’s long-held position that all forms of “corporate” or group legal services constituted UPL.300For more on this long-held position and its deleterious effects, see Engstrom & Stone, supra note 27, at 156–86.
The opinion, quite simply, forced the A.B.A. to change tack. Beyond that, I believe, three factors played a role.
First, I believe the A.B.A. changed its tune because it sensed that continued resistance would invite not just more stinging defeats in the Court, but also federal regulation. On this score, in the course of hearings on prepaid legal services, Senator John Tunney of California issued a thinly veiled threat: If the profession did not “start providing adequate legal services to people with middle and low incomes[, it] will find that [the] profession is going to be regulated from outside.”301Tunney Hearings, supra note 42, at 103 (statement of Sen. John Tunney).
A.B.A. President-Elect Robert Meserve, likewise, bluntly acknowledged: If the A.B.A. did not undertake “intense and immediate efforts” to address the justice gap, “fundamental changes in the mode of practicing law will be determined to our disadvantage . . . by forces outside of the profession.”302Meserve, supra note 55, at 1092. Justice Potter Stewart concurred: “Reforms can be generated from within the profession: or they can be forced upon us by Congress or the courts. But they will surely come.” Green, supra note 59, at 62 (quoting Justice Stewart).
Earl Warren added his voice to the chorus: “What we must do is determine just how rapidly we can change our ways in order to get more efficient and economical delivery of legal services to every American. We are going to have to make these changes ourselves or they will be made for us.”303. Transcript of 1973 Proceedings, supra note 93, at 160 (statement of Earl Warren, Chief Justice (Ret.) of the U.S. Supreme Court).
The second outside influence which, I believe, fueled the A.B.A.’s abrupt pivot and support of legal insurance was the specter of no-fault automobile insurance. Throughout the 1970s, it appeared that the system for auto accident compensation was on the cusp of fundamental change.304See Engstrom, supra note 212, at 304.
It also appeared that these new laws would (much to the A.B.A.’s dismay) eliminate many attorneys’ primary source of income.305It was believed that, if no-fault legislation were adopted, lawyers would no longer be needed to represent those injured in auto accidents—or those who did the injuring. See id. at 322–25 (collecting citations); Haneberg, supra note 200, at 266–67 (explaining that no-fault’s adoption “threatens to remove the main means of livelihood for many . . . practicing attorneys”).
The prospect of auto no-fault influenced the legal insurance movement in two ways. First, some who opposed auto no-fault thought if lawyers were more freely available, that might take some wind out of no-fault reformers’ sails. As a contemporary observer explained: “If the expense of paying a lawyer can be made less burdensome, it is hoped that the consumer-clients’ perception of the need for no-fault insurance will be undermined.”306. Hatt, supra note 63, at 219.
Second, some thought that, if no-fault could not be defeated, lawyers needed to find new mechanisms to expand existing markets—and they needed to find these new mechanisms without delay.307. See Haneberg, supra note 200, at 266–67 (explaining that no-fault fuels “interest” in legal insurance because, with no-fault on the horizon, “[e]nlightened self-interest demands that attorneys develop new sources of business”).
Open-panel plans, some believed, would provide that necessary boost.308As one put it, prepaid plans “could make lawyers forget about the one billion dollars in fees they are likely to lose with the coming of no-fault auto insurance . . . . The possibilities for new legal business through the use of prepaid legal services plan stagger the imagination.” Richard J. Hayes, Delivery Systems for Legal Services—Prepaid Legal Services and Prepaid Legal Insurance, 40 Ins. Couns. J. 414, 422 (1973); see also Lilly, supra note 75, at 175 (“[L]awyers are slowly losing ground in their fight against no-fault . . . . Legal insurance plans offer the lawyer a new source of income to replace what he . . . may lose under no-fault laws.”).
Third and crucially, I believe that the A.B.A. threw its weight behind legal insurance because it recognized change was inevitable. With the writing on the wall concerning whether to accept group legal services, attention turned to the subsidiary question of what those services would look like and, more concretely, whether open- or closed-panel plans would take hold.309E.g., Hatt, supra note 63, at 219 (observing in 1973: “since the movement to expand the availability of legal insurance is probably irreversible, it would be in the best interests of the members of the bar as well as the public for the legal profession to take the initiative to structure systems necessary to deliver legal insurance benefits.”).
Here, the bar came down hard in favor of open-panel plans, insisting that the public was best served by the preservation of attorney independence and free client choice.310Report of the Committee on Prepaid Legal Services, 14 Forum 97, 97 (1978) (“The Bar has steadfastly supported the open-panel plan . . . .”); Riedmueller, supra note 77, at 261–62 (“Bar representatives are strongly in favor of the ‘open-panel’ approach.”).
The bar also fretted that “a real possibility exists under a closed panel plan for the attorney to develop assembly-line techniques,” which would generate “shoddy work in an impersonal environment.”311. Kahle, supra note 61, at 9.
By the bar’s lights, open-panel plans were vastly superior.
In February 1974, at a meeting in Houston, the A.B.A.’s House of Delegates adopted various rules, including Ethical Consideration 2-33, which temporarily cemented this position. It was probable, the A.B.A. declared,
that attorneys employed by groups [in closed-panel plans] will be directed as to what cases they may handle and in the manner in which they handle the cases referred to them. It is also possible that the standards of the profession and quality of legal service to the public will suffer because consideration for economy rather than experience and competence will determine the attorneys to be employed by the group. An attorney interested in maintaining the historic traditions of the profession and preserving the function of a lawyer as a trusted and independent advisor to individual members of society should carefully consider the risks involved before accepting employment by groups under plans which do not provide their members with a free choice of counsel.312. William P. Young, Jr., Group Legal Services and Canon II, 34 Md. L. Rev. 541, 558 n.81 (1974) (quoting the A.B.A.’s Ethical Consideration 2-33).
The Ethical Consideration and other accompanying amendments were confusingly phrased, but they were—and they were seen—as a threat: Lawyers who participated in closed-panel plans could face dire consequences.313. See Tunney Hearings, supra note 42, at 151 (statement of Ralph Nader) (offering this interpretation); see also Elson, supra note 97, at 327 (“The thrust of EC 2-33 is that without ‘free choice in the selection of attorneys’ the independence, integrity and competence of the lawyer is endangered.”).
The position generated swift and blistering criticism, including from Senator Tunney, who held hearings; the DOJ’s Antitrust Division, which vowed to investigate; and Public Citizen, which initiated a constitutional challenge.314For the fact that the Houston amendments “produced a tremendous uproar in Congress,” see Keating, supra note 101, at 21. For the lawsuit Public Citizen filed against the Tennessee Bar, see Green, supra note 59, at 62. Shortly thereafter, Thomas Kauper, Assistant Attorney General of the DOJ’s Antitrust Division, penned an article in the A.B.A. Journal that clarified the Department’s position. Because, he said, it was “unjustifiable to permit the operation of prepaid legal service plans but only if they conform to a particular format,” those states that adopted or enforced the amendments would be opening themselves up to “damages recoverable for violations of the antitrust laws.” Thomas E. Kauper, Justice Department Continues Its Contentions That the Houston Amendments Raise Serious Antitrust Problems, 60 A.B.A. J. 1410, 1410, 1412 (1974).
In the face of this backlash, the A.B.A. backpedaled.315See Lesley Oelsner, A.B.A. Eases Curbs on Prepaid Law Fee, N.Y. Times, Feb. 25, 1975, at 1, 17 (describing the A.B.A.’s decision to relent “under the threat of legal attacks”).
(As a New York Times reporter quipped: “[T]he legal profession is beginning to see the light, perhaps because it feels the heat.”316Green, supra note 59, at 62.
) In March 1975—just a year after its adoption—the A.B.A. rescinded Ethical Consideration 2-33 and settled instead for the tepid warning that an attorney participating in a closed-panel plan had a duty to “make certain that his relationship with a qualified legal assistance organization in no way interferes with his independent, professional representation of the interests of the individual client.”317Young, supra note 312, at 558 n.81. Some states were slower to capitulate. E.g., Mauro Cappelletti & Bryant Garth, Access to Justice: The Newest Wave in the Worldwide Movement to Make Rights Effective, 27 Buff. L. Rev. 181, 284 n.376 (1978) (reporting that “[t]he North Carolina bar . . . is still attempting to limit closed panel plans”).
B. The Second Puzzle: Why Was the A.B.A. So Set on Open-Panel Plans?
But why was the A.B.A. so resolute in its support of open- rather than closed-panel plans? The position is particularly puzzling because, as Section I.C made clear, closed-panel plans were objectively superior to their open-panel counterparts on several metrics. Compared to open-panel plans, closed-panel plans were much cheaper. Indeed, as Table 1 indicates, there was good evidence that, in a closed-panel plan, a subscriber’s legal need (e.g., a divorce or a bankruptcy filing) could be satisfied at a fraction of the cost.
Table 1: Cost of Routine Legal Services: Open- Versus Closed-Panel Plans (1974 Dollars)318See Singleton, supra note 76, at 156–57 n.98.
Cost Per Bankruptcy | Cost Per Divorce | |
Shreveport Plan (Open) | $330.57 | $258.47 |
Wisconsin Judicare (Open) | $266.70 | $182.89 |
Maine (Closed) | $27.49 | |
Michigan (Closed) | $38.59 | |
Colorado (Closed) | $181.89 | $58.50 |
Closed-panel plans had other advantages. They were better equipped to help the public overcome persistent lawyer-selection problems. Open-panel plans offered little to no help in that regard.319Project, An Assessment of Alternative Strategies for Increasing Access to Legal Services, 90 Yale L.J. 122, 152 (1980) (“To a greater extent than . . . open-panel plans, closed-panel arrangements reduce their members’ search costs because the plan assumes total responsibility for selecting its members’ attorneys.”).
Closed-panel plans were also far more likely to promote preventative law. A closed-panel plan lawyer had skin in the game; if she failed to solve a subscriber’s problem now, she would have to solve it later once it metastasized, and she would generally not be paid a penny extra for doing so. In contrast, a lawyer in an open-panel plan—paid full freight whenever the insured had a problem—had no reason to help the insured limit his future need for legal assistance. Financial incentives cut the other way.
Beyond that, the bar repeatedly justified its preference for open-panel plans as preserving client choice. Choice was essential, the bar insisted, for clients to have confidence in the ensuing attorney-client relationship.320. Tunney Hearings, supra note 42, at 62 (appending Transcript of A.B.A. House of Delegates 1974 Debate, quoting Cullen Smith, Chair, A.B.A. General Practice Section) (emphasizing the importance of allowing an individual “to pick out the lawyer of his choice”); Riedmueller, supra note 77, at 262 (explaining that the bar justified its preference for open-panel plans, in part, by highlighting the importance of protecting “the client’s right to freely choose his counsel”).
But for three reasons, this explanation rings hollow. First, if choice was really so crucial, shouldn’t clients have the choice between open- and closed-panel plans?321. See Tunney Hearings, supra note 42, at 114 (statement of F. William McCalpin, Past Chair, A.B.A. Special Committee on Prepaid Legal Services) (stating that, although “[m]asquerading as a free choice proposal,” the Houston Amendments “den[y]” individuals the right to choose a closed-panel plan).
Second, the Shreveport Plan indicated that choice wasn’t necessarily so high on clients’ list of concerns. Recall, in that Plan, the members of Local 229 were free to seek the assistance of any lawyer, including lawyers out-of-state. Yet Plan subscribers flocked to two lawyers with offices in Shreveport.322See supra note 122 and accompanying text. For Pre-Paid Legal Services, the situation was similar. According to the company’s founder: “[M]ost of our members would end up calling us because they didn’t know any lawyers. ‘Would you please give us a name?’ they would ask.” Stonecipher, supra note 186, at 138.
Third, the bar’s views in this regard were curiously selective. By the 1970s, many lawyers—including public defenders, legal aid lawyers, and lawyers employed by liability insurers—worked for an entity and supplied representation to individuals via that entity. It was very strange to say that those lawyers could maintain their professional independence but lawyers who worked for closed-panel plans would be inevitably compromised.323For a discussion of this curious double standard, see Elson, supra note 97, at 328, and Tunney Hearings, supra note 42, at 112 (statement of F. William McCalpin, Past Chair, A.B.A. Special Committee on Prepaid Legal Services).
Moreover, although the bar repeatedly emphasized that, in supporting open-panel plans, it was standing on the side of clients, that, too, is perplexing, particularly since union leaders—who were duty-bound to protect their members’ interests—consistently supported plans of the closed-panel variety.324L.M. Cornish, Jr. & Craig M. Cornish, Group Legal Services Today, 14 Washburn L.J. 31, 33, 37 (1975).
Lastly, although the bar fretted that closed-panel plans would lead to corner-cutting and a diminution in quality, that, also, was doubtful.325E.g., Tunney Hearings, supra note 42, at 171, 174 (statement of Robert G. Cabell, Jr.) (insisting that closed-panel plans would impair quality).
There was no good evidence that these troubles actually afflicted the era’s closed-panel plans. Nor did the assertion make intuitive sense. Like the lawyers who worked in Laborers’ Local 423, lawyers who worked in closed-panel plans would necessarily become specialists; fully devoted to a particular cohort of clients, they would gradually develop an expertise in the constellation of problems their particular clients tended to confront.326See id. at 28 (statement of Robert J. Connerton) (explaining that in closed-panel plans attorneys “can become highly specialized”). For how this dynamic played out in Laborers’ Local 423, see supra note 136.
This is noteworthy because there is—and there was—good evidence that, on balance, specialists tend to provide higher-quality services than their generalist counterparts.327See Lester Brickman, Of Arterial Passageways Through the Legal Process: The Right of Universal Access to Courts and Lawyering Services, 48 N.Y.U. L. Rev. 595, 661 (1973) (explaining that closed-panel plans “appear likely to improve, perhaps dramatically, the quality of the legal work performed”). For quality gains generally associated with attorney specialization, see Andrew D. Bradt & D. Theodore Rave, It’s Good to Have the “Haves” on Your Side: A Defense of Repeat Players in Multidistrict Litigation, 108 Geo. L.J. 73, 94 nn.134–39 (2019) (compiling sources).
Furthermore, a closed-panel plan’s organizer has some incentive—and presumably, some capacity—to vet and also supervise its lawyers to ensure that the lawyers are providing faithful, high-quality representation.328Pre-Paid Legal Services, for instance, reportedly took the following steps to ensure its insureds received high-quality representation: “Each month, provider law firms are [rated and] presented with a comprehensive report of ratings . . . . If a problem is detected, we recommend immediate remedial actions . . . . [And as a last resort] deficiencies may result in the termination of the provider law firm.” Pre-Paid Legal Services, Inc., Annual Report (Form 10-K) (Mar. 3, 2005); see also Frequently Asked Questions (FAQs), MetLife | Federal Legal, https://www.metlifefederalbenefits.com/faqs [perma.cc/676P-LAHF] (“[W]e routinely monitor our attorneys to ensure our members’ needs are being met and conduct regular re-credentialing audits of legal activity, member feedback, verification of malpractice insurance and more.”). For vetting, see Heid & Misulovin, supra note 74, at 341 (“The lawyers enrolled in the various plans are often required to meet certain qualification procedures that may include a minimum number of years in active practice, academic requirements, and screening processes that investigate the potential network member with the state and local bar associations.”).
In an open-panel plan, by contrast, such oversight is more limited (or possibly nil).329See Stonecipher, supra note 186, at 142 (highlighting closed-panel plans’ quality control advantage). Of course, to the extent that the interests of the plan’s organizer are not aligned with the interests of the plan’s clients/subscribers, this oversight can be a double-edged sword.
Still, when it comes to the A.B.A.’s support for open-panel plans, there is an innocent explanation. Perhaps A.B.A. leaders genuinely believed that clients really would receive better treatment from, and would have more confidence in, attorneys operating within open-panel systems. Yet, the A.B.A.’s preference for open-panel plans certainly smacks of lawyer protectionism—and a desire to avoid any reform that would promote competition, imperil lawyers’ livelihoods, or place any downward pressure on fees.330As one contemporary commentator charged: “There seems to be no real connection between [the Houston] amendments and any valid ethical consideration.” J. Robert Kramer II, Comment, Group Legal Services: From Houston to Chicago, 79 Dick. L. Rev. 621, 635 (1975).
Right from the start, it was seen that closed-panel plans could pose problems for the profession. Even Stolz’s initial study had explained that closed-panel plans would “channel[]” a large volume of work to only a handful of lawyers—and that this channeling would be “devastating” for those practicing in “individual or small firm practice.”331Stolz, supra note 62, at 422.
Another contemporary commentator explained that closed-panel plans would redistribute “duties and income within the legal profession.”332. Lilly, supra note 75, at 45; see also Mackenzie, supra note 99, at 38 (“Individual practitioners . . . have been afraid that closed-panel plans would concentrate potential business in the hands of a few practitioners.”).
This redistribution, he continued, would not affect large firms with a corporate clientele but would seriously and adversely affect the “general practitioner operating by himself or with one or two partners.”333 Lilly, supra note 75, at 45.
And, it seems, bar leaders took these dire predictions to heart. For instance, Alfred Pabst, President of the Iowa State Bar, warned against closed-panel plans, suggesting they would cause the general practitioner to “follow[] the hairy mammoth . . . into oblivion.”334. Alfred M. Pabst, The President’s Letter, News Bull. Iowa St. Bar Ass’n, Oct.–Nov. 1971, at 2, 2.
Not coincidentally, when the A.B.A. House of Delegates voted to restrict closed-panel plans in 1974, it was the A.B.A.’s Section on General Practice—composed overwhelmingly of small-firm general practitioners—who led the charge.335See Tunney Hearings, supra note 42, at 42–43 (statements of Cullen Smith, Chairman, A.B.A. General Practice Section, and Frederick G. Fisher, Chairman-Elect, A.B.A. General Practice Section) (“The General Practice Section is composed of between 13,000 and 14,000 members. As best we can determine, approximately 59 percent of those members practice by themselves or in two-man firms . . . .”); Elson, supra note 97, at 315 (reporting, as of 1971: “Of the 14,042 members of the Section on General Practice almost 80% were in firms of 6 or less.”). For this Section’s support of the Houston Amendment, see Cornish & Cornish, supra note 324, at 34–37.
Indeed, in the pitched floor battle that ensued, Chesterfield Smith, President of the A.B.A., actually opposed the restrictions.336Tunney Hearings, supra note 42, at 72–73 (appending Transcript of A.B.A. House of Delegates 1974 Debate (quoting Chesterfield Smith)).
In so doing, Smith argued that his colleagues’ resistance to closed-panel plans did “not relate to professional values but in my own personal judgment, is designed to spread the economics around.”337Id. at 73.
Further, contemporary observers took it mostly as gospel that certain A.B.A. members’ opposition to closed-panel plans was not rooted in public-interest but rather sprang from a belief that these plans posed “a grave risk to small firms and solo practitioners.”338Hatt, supra note 63, at 219; see also, e.g., Clifton, supra note 7, at 292 (observing that “much of the bar’s hostility [to closed-panel plans] seems to rest on concern about unfair competition among lawyers”).
In 1973, Earl Warren explained that the antagonism to closed-panel plans was coming because “many attorneys fear[ed] . . . that some other attorney or group of attorneys [would] cut into their action.”339. Transcript of 1973 Proceedings, supra note 93, at 159 (statement of Earl Warren, Chief Justice (Ret.) of the U.S. Supreme Court).
The following year, the Chair of the A.B.A.’s House of Delegates chalked his colleagues’ resistance to closed-panel plans up to their “fear of economic loss.”340 Transcript of 1974 Proceedings, supra note 133, at 224 (statement of John P. Bracken, Chair, A.B.A. House of Delegates).
Conclusion
Not so long ago, legal insurance and health insurance seemed to be on parallel tracks. As early as 1952, an article explained: “People get legally sick as well as medically sick. If insurance to cover doctors’ fees and hospital bills is a good idea, insurance for attorneys’ fees and costs ought to be just as good—good for insurance companies, good for the insured and good for the legal profession.”341. Louis M. Brown, Legal-Cost Insurance, 1952 Ins. L.J. 475, 475.
Throughout the 1970s, many continued to collapse the two concepts. As Senator John Tunney gaveled to order two days of hearings to explore legal insurance, he explained: “Prepaid can be to legal care what Blue Cross and health maintenance are to medical care.”342Tunney Hearings, supra note 42, at 2 (statement of Sen. John Tunney).
Likewise, in the course of amending the Taft Hartley Act, Senator Jacob Javits of New York asserted: “Just as prepaid medical plans now permit the majority of all workers to have access to decent medical care, prepaid legal services may prove to be the mechanism to accomplish the same result for legal services.”343 S. 1423 Background, supra note 72, at 7 (statement of Sen. Jacob Javits).
Indeed, in its 1977 report, the A.B.A. Committee on Prepaid Legal Services reported that, thanks to this innovation, “there are many who predict that the time is not far off when half the population of this country, or at least as many as are now covered by group medical plans, will be enjoying the benefits of qualified legal services.”3441977 Report, supra note 14, at 92–93.
Yet, with the benefit of contemporary understanding—including insights from the behavioral economics movement, which, of course, did not emerge until later—it is clear that legal insurance and health insurance are much more different than alike. Putting a damper on the resurgent notion that “legal insurance” offers an “ideal solution” to the contemporary access-to-justice crisis, this Article shows that, barring some fundamental change in the structure of legal services, the demand for legal insurance and its supply are, and are destined to be, limited.345See supra note 35. As for whether legal insurance is destined to be limited, it is interesting to consider whether policymakers could create a Medicaid analog for legal insurance—and whether such an analog could overcome various challenges outlined above in Part IV. A further question is: If such a thing were possible, would the offering still resemble insurance? Or, would it more closely resemble the protections furnished pursuant to Gideon v. Wainwright, 372 U.S. 335 (1963), and its progeny? My hunch is the latter, meaning that the subsidization of legal insurance would start to blend and blur with the “civil Gideon” movement. For more on that movement, see Grant, supra note 228, at 105–06, 106 n.23 (collecting authority). Another provocative question is what would happen to the market for legal insurance, if the contingency fee were outlawed or seriously limited. Here, my hunch is that a move to restrict or outlaw the contingency fee would catalyze significant demand for such coverage. See, e.g., Gross, supra note 223, at 330–35 (predicting that “[i]f contingent fees were abolished, one likely result would be the development of a . . . market for first-party litigation insurance in America,” similar to the market for such insurance in Germany).
More than that, by recovering an important but remarkably forgotten chapter in American law, this Article casts a new and unflattering light on the actions of the A.B.A., the organization that does not formally regulate the profession (state supreme courts do that) but that certainly possesses an outsized influence on the rules that govern lawyers and restrict the supply of legal services.
In 1971, the A.B.A. lost the bigger battle via United Transportation Union—a Supreme Court decision that held, once and for all, that the bar’s prohibition on group legal services violated the First Amendment. But then, instead of gamely accepting defeat, the organization regrouped—and set about trying to bend the new rules to its members’ benefit. Employing the soothing language of client protection and independent professional judgment, the A.B.A. sought to crush closed-panel plans in favor of the (far more lucrative) open-plan alternative. It did so, A.B.A. President Chesterfield Smith explained, in a cynical effort to “spread the economics around.”346Tunney Hearings, supra note 42, at 73.
Now, as repeatedly emphasized, the A.B.A.’s past actions do not necessarily explain its current ones. Beyond that: Like all organizations, the A.B.A., at bottom, is a “they,” not an “it.” The people who compose the A.B.A. are—and were—in no way homogenous, and they have, and they will continue, to change.347This is true now, just as it was true in the 1970s. The vote that, in 1974, placed obstacles in the path of closed-panel plans was divided. See, e.g., Transcript of 1973 Proceedings, supra note 93, at 160 (statement of Earl Warren, Chief Justice (Ret.) of the U.S. Supreme Court) (“Let us not forget that the battlefield is not just consumer vs. lawyers, but is consumers and lawyers vs. a minority of lawyers.”).
Yet, at this moment—when the organization’s actions and motivations are under the microscope, and when many believe that the A.B.A.’s rules are constricting the supply of legal services to millions of Americans—the A.B.A.’s past actions are at least relevant. As noted, currently, a burning question is whether (as the Antitrust Division has recently put it) the “justifications for restraints on the delivery of legal services” are “rooted in the protection of the public and not in the protection of lawyers from competition.”348See Letter from Maggie Goodlander, supra note 294.
This Article supplies one more piece of evidence to inform that crucial debate.
* Ernest W. McFarland Professor of Law and Co-Director of the Deborah L. Rhode Center on the Legal Profession, Stanford Law School. I am immensely grateful to Catherina Yue Xu for her invaluable help conceptualizing this Article, and I am also grateful to Kenneth Abraham, Daniel Schwarcz, and Tom Baker for early conversations and correspondence which sharpened my thinking and to Owen Foulkes, Mark Geistfeld, Wayne Hassay, Helen Hierschbiel, Kyle Logue, Kathryn Spier, James Stone, John Fabian Witt, and the remarkable Rhode Center Civil Justice Fellows for helpful comments on prior drafts. I’m additionally grateful for Justin Rodriguez and Brianne Holland-Stergar for their significant assistance, as well as the participants at the Washington University in St. Louis Law School Faculty Workshop and the Harvard Law and Economics Seminar.